Not helpful if you look for a compassionate care for your health from this doctor. He is good at…read moredenying if you request a certain simple blood test or other testing. Plus his office requires patients to fill out patient form and asking very private informations, "if patient has gun or not, how many sexual partners patient had and did patient has pet or not . This is very interesting, it seems you step in the criminal investigation's office, not a doctor's office."

This incompetent doctor laughed in my face when I was telling him about my problems as if he didn't…read morebelieve what I was telling him. This happened months ago at this point but it has taken a toll on my health and it has ruined my opinion on doctors and our medical system. I haven't seen a doctor since i've dealt with Dr. Pastrana and I hope everyone can see how little he really cares about his patients. He is a greedy money hungry and overall unprofessional doctor. He has not once helped me with my issues and I still have yet to be diagnosed after multiple visits with referrals to specialists/tests. I hope no one comes to see Dr Pastrana as he does not have any moral want to help people and only wants your money.

An amazing doctor! Very friendly and takes his time to listen to you. Very gentle. He doesn't rush…read moreyour appointment nor dismiss what you have to say or are feeling. Very knowledgable! I have followed him from Whittier to brea... He's been my doctor for over 5 years now and will continue to be until he retires! I will follow wherever he may choose to practice at.

I recently switched insurance and changed from a St. Jude medical group to a PIH medical group. I…read morechose Dr. Yung as my PCP. I am very happy with Dr. Yung. He is down to earth and has a great bedside manner. He didn't try to rush the visit like previous doctors I have been to. He's in a small office that is quiet with easy parking. The office staff was very friendly and I was able to get a same day appointment. I definitely recommend Dr. Yung.

I really like st. Jude before, recently not su much and made me feel even stressed just to have…read moreappointments with them. This year, I changed my PCP from Jennifer Lu, MD to Angelina Sidharta MD. Since then, this becomes miserable experience with St.Jude. The 1st time, there's an opening and I scheduled appointments since my leg was in pain. That was happened on Friday and Monday I took day off since it was still in pain and Tuesday for doctor appointment. In the morning of the appointment, they called me if they need to cancel my appointment and reschedule. The been calling me since then to reschedule. How convenient for them! Today, they called me again. My husband and I have doctor appointments tomorrow and only within 24hrs they called and mentioned for my husband insurance if not assigned to Dr. Sidharta and need to reached if I don't have registrations changed notification from his insurance. I'm at work and this makes me crazy since I'm not able to work because of this whole situation. Only notified patient within 24hrs. How very convenient for them. The assistant name is Josiah, the one kept calling me. St. jude, I know you can do better.

RUDE!!!!! This office needs some serious customer service education. Keiava A. You are a liar. A…read moregrown woman who has to lie is pathetic. You never gave me any codes or anything to help me and then you make a fake note in mychart like I was the problem. I have a witness who was sitting next to me and heard the whole conversation. You ask if I verified with my insurance, I asked how to do that and you got rude and said you're just gonna schedule me and if it's not covered, it's not your problem. Rude! Rude! Rude!

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

I was refer to Dr anne from One of her patient of over…read more20years. she is one of the best doctors I have ever had in my life. She actually listens to you and is concerned about your request. I look forward to being her patient for many years to come. God bless her Janice C

also i would leave the office visits and reading the summary on the wait out ot would mention…read morethings that were talked about that were new to me! never discussed most of the things she said we did.. and when she messed up and took off a prescription off my list, when questioned she said she told me she wouldnt write another script for me and this was supposedley when i was still her patient..LIAR! that was never told to me, just trying to cover her ass.

I've continued to return to the Vincents for our pcp needs…read more Both doctors have great bedside manner, and when I took in my sick kid yesterday it was no different. Dr Estelle was kind and patient. The office staff are also very compassionate and helpful, whether on the phone or in person. Overall a great practice and I highly recommend.

After being with the same primary doctor for over 20 years, I was a bit nervous about making a…read morechange. Thankfully, my experience with Dr. Vincent has been excellent. He made the transition smooth and comfortable, and I feel confident in my care. I highly recommend him.

I am a 21 years old Hispanic and I don't recommend this doctor unless ur Caucasian Kristine didn't…read moreseem to care aboutt my care with my broken toe she rather have me do a zoom meeting and wait another 2months just to see my optometrist her whole office is sketchy seems more like she's working from home than the actual office (when I joined her zoom meeting). Actual doctors need to see there patients instead of making them wait 2months for just a physical when u have a urgent disability She seemed to be so rude on call even though it was my first visit which was a zoom FaceTime meeting. Letting yall know how ridiculous how there office works don't go to this doctor unless u want to wait 3 months for care worst experience I have ever felt in my 21 years. JUST TO LET YALL KNOW INSURANCE COVER PHYSICAL CHECKS AND SHE TRIES TO CHARGE HER PATIENTS FOR ONE-AFTER 3 months ( PLEASE SAVE UR GRANDPARENTS FROM THIS PLACE )

Be careful with this office. They don't code right. They make you co-pays when it is preventive…read more Know your insurance if you use them. You can get appointments right away, but only do it if you know what you have. I scheduled a wellness exam and they tried to charge a co-pay. When I called them out, they did waive the fee and asked me to look for another doctor instead of acknowledging their mistake. I am not someone that comes to the doctors that often and this is obviously discouraging and adds to the mistrust of doctors.

Amazing doctor who takes her time to get to know your issues. What a gift to find her practiceread more

Don't believe anything you read below about this office stealing or her being a bad dr…read more Dr Jao is amazing. She is the perfect mix of western yet uses natural Medicine too- and she has never told me I might have something bad. She spends time with me, never rushes and helped pull me out adrenal fatigue in my mid twenties. Her office staff is super nice and not rude or mean like a ton of other offices can be. I've had my fair share with dozens of drs to the point now where my bs meter knows within ten seconds if I'm at a quack or Not. Because she tends to spend more time be prepared to wait for a bit... your not gonna be in and out in 15 mins... but this is your body... you only get one... I'd rather wait and have the whole thing take an hour and know I have a dr who cares. Seriously she is one of my favorites hands down.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

If I had multiple missed appointment it won't be $50 your staff informed me it was only one missed…read moreappointment in December You can prove to the board the 5 missed appointments this not your first time doing this when dealing with blood pressure medication and I won't reveal too much info on yelp But you know urgent that refil was and I request an appointment not refill over a the phone I was wiling to do phone or in person visit or just 7 days refill for medication you prescribed for yearsssss there was nothing new but hope that $50 was worth losing a patient as a doctors you should care about your patient overall health but it doesn't look like it ! All this over what ! And for what But

This hospital somehow always gets my billing wrong and I am charged when I go in for an annual…read morewellness check that should be fully covered by my insurance. This has happened TWICE with no effort to correct it. I end up on the phone for hours trying to resolve and the staff there are no helpful. It has been the most frustrating experience and I would never ever recommend this to anyone. I have never had to pay extra for wellness exams at other hospitals but somehow always end up with a bill here due to coding errors which they do not bother to fix

This review is for the office to donate blood .Stay away far far away this place is a joke they…read morejust keep taking people in all day long not caring how long you wait. First our paperwork said they open at 0730 and it's only walk in only no appointments So I arrived when they opened and already 25 people waiting and some had appointments I ask the gentleman at the office he said some of people make an appointment my chart but they don't tell you this when you call them. So if you walk in they just keep pushing your name back in line. After almost 2 hours I finally got in for a 3 min blood drawn . They should tell people when you check in it's going to be at least 2 hours and you will get pushed back by appointments first. It's like everyone that works in this office have and attitude and or unhappy no smiles at all maybe they shouldn't be working with people or they have been doing it so long they hate everyone. Just go somewhere else save your sanity