I had a pair of Zeiss custom made readers shipped with +3's and the pale gold hue in ultra thin…read moreglass. Dave got in the blanks and custom made them to my specs with the frames and FedEx'd them to my home and they beat anything you can buy at CostCo with the cheap chinesium frames. They are perfect and will work well until I have my cataract surgery done. He called me from the Anoka Store so the credit should go there. I am super happy and I am a bit of a pain as nothing short of right is right.

This is the worst place I've ever dealt with. Messed up my glasses, and my contacts, wouldn't…read morework with me on any sort of refund, partial or full and basically said too bad. Staff was rude and the dr was condescending. Never again. Take your business elsewhere.

I just got a new set of glasses and they could be no better. These new Zeiss lenses are ultra-thin…read moreand light and are far better than the ones I had. I had an issue with my other single vision made here in Chiraq where I could see distance fine but not near so I constantly had to take them off to see labels and things from about 5 feet away or nearer. But now this is remedied. And I got all the additional options I had on my previous glasses which made me most happy. Thank you. Great work.

Called BEFORE I made an appointment to see if they took my insurance, man took down all my info and…read moresaid "yes we do!" Had my appointment and the optometrist had on ONE shoe and was rude as rude could be screaming at me and pretty much calling me a liar saying I could see far away and not up close(why would I lie?!) then by the end of the check up she was like "I'm not giving you your full prescription because it will be too strong" then proceeded to give me readers I paid over $300 for that are NO HELP! I have a picture of her walking around with no shoe and a recording of her screaming at me. Then when I asked them to send me my prescription THREE times they refused....then send me it after I told them ITS LAW they gave to send it to me, it was a prescription for readers!!!! How did my eyes go from +2.00 and +3.00 10 years ago to almost perfect how?! Then they sent me a bill saying I owed more because they didn't take my insurance and argued with me saying they never checked and blah blah. Worst people I've ever encountered and the place is a mess!

Dr. Lovdokken has again done right by both of us. Handled examinations for wife and I, and had our…read morenew glasses back to us in a couple of days. We really appreciate the attention and the care she exercises in taking care of us. We highly recommend Dr. Lovdokken for your eye care and fitting for glasses.

Great customer service!! When I couldn't find the pair of eyeglasses I wanted in stock at his…read morestore, Dr. Lovdokken phoned one of his sales reps and he delivered exactly the pair I wanted the next day. This is why I love to shop locally!!

I just had cataract surgery a week ago- left eye. I was hesitant about it. I could read great…read more(close-up) and I did not think the cataract was bad enough! WOW! A miracle, Dr. Patrick Johnson from North Suburban Eye Specalist is a magician. The surgery went great -but now I need a cleaning lady I see so well! The difference in the eye is the difference between the natural and daylight bulbs from Menards. The snow is neon white and my living room walls are not pea soup green. I am looking forward to having the right eye done. So run and don't be afraid to have it done! It's great! Dr. Patrick Johnson, Dr. Boot, and their teams are GREAT!

I HIGHLY recommend North Suburban Eye!! 10 years ago, Dr. Lobanoff completed a procedure called…read moreICL and Lasix for me. It was far and away the best decision I had ever made and best money I ever spent. My eyesight was so bad, I couldn't find the broadside of a barn with 2 hands and a flashlight. Dr. Lobanoff was the best and only eye surgeon who would help me. I can now see without my coke bottle glasses/contacts. I literally wake up every morning and thank God for my eyesight. I follow up every year for my annual exam. Dr. Axelson and Dr. Kahil are both great as well. All of the staff are very friendly and helpful. If you need an eye doctor, North Suburban is the best!

My adult children and I have been going to 20/20 for almost 20 years. I have always had confidence…read morein Dr Justin Musland and Dr Angela Musland. After my yearly appointment in February, I cannot stop singing their praises. I am only 48 so when my vision got suddenly blurry, in my right eye, I just assumed I needed a new prescription. Dr Justin was able to recognize that I was experiencing a possible retinol dislocation and he called the surgery center (whose apts are 2 months out) himself and got me an immediate appointment with them. His experience, possibly, saved my right eye. Also, I have never had a problem with receiving my measurements.

Have been going to 20/20 Eyecare for years. I have always had great service there and they will…read moretake the time to get to know you. Not sure what the previous reviewer ran into but I had asked for my eye measurements and they were provided to me with no questions asked.

Since the first review, I have needed new lenses and they came in within a week. So I'm a happy…read morecamper. I realize now the first incident was just one of those rare occurrences. The service here is really great, and I'd recommend this place to anyone looking for new glasses. They are way better than Pearl or Vision World and the prices aren't really any different, plus you get a better warranty.

Was in browsing at frames . A lady came in asking for safety glasses and the man at the front of…read morethe store was rude and very angrily said if you are not a current patient we do not want your business. The way he reacted was shocking and I left right behind her. I will not be taking my family there.

Great family run practice. Great on my eyes. Great cust service. They have a new building off hwy…read more55. Ask Orin and he will help you select the best frames to fit your face. Great place for vision checks, glasses, and contacts. They also have great coffee in the waiting area.

** Update ** After I posted the review below (on Google),…read morethey sent me a certified letter saying they would no longer be able to provide me with vision services... So the old: "You're not breaking up with me, I'm breaking up with you..!!" Well good for you Kennedy Vision. It's alway better to get rid of nosey customers that question the services you provide than to try to address those tough billing & poor service questions. I will still need time to grieve over this breakup though... sniff sniff.. ***************** 20+ years of coming to Kennedy Vision and now I am done. I have been coming to Kennedy Vision for over 20 years -since they were up in Elk River off School Street. This past summer I came in for my annual checkup, purchased a couple pair of glasses, and ran into a few issues. This was the very first time I questioned the service I received in 20+ years. I listed out my issues in an email and requested the email be forwarded to Dr. Rossow as I was hoping to bring awareness of the concerns from a long-time customer. Here's my interpretation of the email I got back from the "Director of Operations" when I questioned the confusing invoice, the quality of service I received from the office staff, their BOHO program and being charged double what was reasonable for what I purchased. "I'm not going to pass your concerns on to your Dr. Rossow because we don't want him to know we don't care if you're unhappy / dissatisfied and if you go somewhere else..." "Eye insurance is very confusing....and even though we have 100% control over making your bill / invoice less confusing, we're not going to do it" "Your just one person and we don't care if we loose one good customer - our business model allows for disgruntled customers because we overcharge so much" There's a lot more that I could say, but I will just wrap this up by saying they've lost my business...and my wife's business....and my three daughter's business....so I hope that extra $200 you got from me was worth it... * I am sure someone from Kennedy Vision will respond to this review and express their sincere apologies for my experience and state their commitment to customer service...but remember, that's only when I am posting a review for others to see. They had no interest in resolving my issues over multiple emails and phone calls... Only when people complain out-loud do they feel apologetic. No refunds on this review Kennedy Vision.... I sincerely apologize, but it's my policy...

This place is great! I would HIGHLY recommend anyone who needs eye care to go here. It doesn't…read morematter if it is your first time, 50th or 100th time getting your eyes checked out. If you are gonna do it, then do it here! Also James is probably the best Optician you will meet, both from the perspective of ensuring you look your best & for making it a fun and humorous time while doing it. 10/10 would recommend and go again!

We saw Dr. Sis for my 3 and 11 month old. She is incredibly skilled, patient and a great provider…read more The overall experience was wonderful and happy to have them available for our eye care!