Called BEFORE I made an appointment to see if they took my insurance, man took down all my info and…read moresaid "yes we do!" Had my appointment and the optometrist had on ONE shoe and was rude as rude could be screaming at me and pretty much calling me a liar saying I could see far away and not up close(why would I lie?!) then by the end of the check up she was like "I'm not giving you your full prescription because it will be too strong" then proceeded to give me readers I paid over $300 for that are NO HELP! I have a picture of her walking around with no shoe and a recording of her screaming at me. Then when I asked them to send me my prescription THREE times they refused....then send me it after I told them ITS LAW they gave to send it to me, it was a prescription for readers!!!! How did my eyes go from +2.00 and +3.00 10 years ago to almost perfect how?! Then they sent me a bill saying I owed more because they didn't take my insurance and argued with me saying they never checked and blah blah. Worst people I've ever encountered and the place is a mess!

This small business goes above and beyond when it comes to customer service. Twice now my glasses…read morehave needed to be repaired, i stopped in unannounced and they were fixed and handed back to me. Clean both times no charge!!!!

The whole team knew their business. The fitting was excellent. I have the right progressives for…read moreevery day use, and for work. Reading and screen use are much more comfortable than with my last pair of glasses. The lens coatings are flawless.

MN FRAUD! MN FRAUD! - Routine vs Medical coding--read this carefully and thoroughly about their…read morebilling and coding practice. I scheduled my annual routine eye check-up with a $10.00 co-pay. Note: I'm not having any issues but scheduled my annual & routine eye check up. At the appointment they start by doing some standard tests and then the DR does their normal and routine tests. If they don't find any eye issues, I only pay the $10.00 co-pay. However, (little did I know) if they find an eye condition they automatically change this to a medical appointment which now costs $65.23. Here is my complaint. The only thing different is them telling me about the condition of my eyes. So instead of saying your eyes are perfect and come back in a year they tell you about an eye condition, they'll keep an eye on it and come back in a year. Is this not the purpose of a check up is to find out the condition of your eyes. Let me repeat: Nothing (no tests, eye checks) was done different from it being a $10.00 visit to a $65.23 visit except they TOLD me about a situation with my eye. There was absolutely no additional work done during that appointment. When I have my dental check-ups they tell me the condition of my teeth. If they find work that needs to be done they don't go back and charge me for the check up. We move forward with my treatment plan. United Health Care said they pay according to the code the doctor's use. The Eye Care Clinic changing this to medical billing generates more money for them and more out of pocket for the customer. Be aware of how they code your visit: medical or routine

Unfortunately I can't remember her name but the lady helping me pick out glasses and fitting them…read morewas awesome and very helpful. I've had glasses for about 5 years and these are so far the most comfortable. Wish I knew of this place sooner. Highly recommend. Use to go to pearl vision but too many issues with them and the three locations I have went to had a terrible selection of glasses.

It had been 23 years since I had an eye exam. Dr. Reznicow has been in business for 51 years…read more Amazing. He is very good. The clinic is very good. I recommend it.

Very friendly and thorough with eye exams. The optometrist did not rush my exam. The staff is…read morevery helpful in choosing the right frame and lens that work best for me.

They don't care about you unless you are buying glasses. I needed to find an Ophthalmologist to…read moremonitor my mothers Glaucoma, and they were close. She already had cataract surgery so did not need glasses. I was very upfront with what I was looking for, and I asked upfront if I needed to stop in to sign a release or anything so they could pull her medical records from a prior provider. They told me "no, that is not necessary". We had an appointment on 7/30 and I asked for an updated prescription for Lumigan/Bimataprost. Dr. Hurley advised he would have us sign a release and once they got her previous records they would call us back. No call for a week. Okay. So I call on 8/10. They didn't have her medical records yet, I don't think they even reached out. Told me to call back tomorrow since the Dr was out. I call back at 8/11. They tell me the Dr Hurley will call me back. No call back. I try back on 8/13 ... they will have the Dr Hurley call me back. Still no call back. On 8/20 I gave up, scheduled an appointment with West Metro Ophthalmology (Who were great, AND got her medical records Before the appointment). They did FINALLY call me back on 8/30 at 9am but only because they read my google review. I am convinced they just did not care because we were not buying glasses so they didn't see enough $$$$.

Great place with great staff and good selection.. Highly recommend... The doctors are great too..read more

I was a longtime patient of Dr. Hansen (10+ years) and always felt I received good care with him. I…read morerecently relocated but was back home visiting family and was having problems with the fit of my glasses, which were purchased elsewhere. A family member suggested I visit St Anthony Eye Clinic because they had also had a pair of purchased-elsewhere glasses adjusted there at no cost. Because I had been a patient for many years, I stopped in and politely asked whether they might be able to help me adjust one of the arms, which was loose, and which I'd been having trouble tightening on my own. The woman who met me at the door was polite and said they'd be happy to help, but the person I spoke with at the optical counter (an older woman with short hair and glasses) rudely rebuffed me, sneeringly saying that they won't touch glasses they didn't sell without a $40 fitting fee. After handling my glasses she shoved them back at me without wiping them off or apologizing for the inconvenience or cost. Ten to twenty dollars I could understand, but to charge a patient of 10+ years $40 to tighten the loose arm on a pair of glasses is extortionate, and the attitude was galling. I was really taken aback by how dismissive and rude this person was. I left the office feeling humiliated and upset. If they couldn't offer the service at a reasonable cost, that's their prerogative, but as a small business working with seemingly locale clientele, a little kindness and basic courtesy would go a long way, and it was disappointing to encounter the lack of it. I wouldn't recommend St. Anthony Optical to anyone after this experience.

Dr. Moline is wonderful! He always patiently answers questions and is a wealth of knowledge. I have…read morebeen seeing him for a long time-trust me when I say you won't be disappointed.

I was badly in need of an eye exam and I got one scheduled with Dr. Derek Moline. It was the most…read morepleasant eye exam I've ever experienced. Dr. Moline was funny and friendly and I learned so much while talking with him. Truly, the appointment was a delight. Afterward, I picked out a pair of eyeglasses in the shop and I should receive them in about a week. So glad I gave this office a try. I highly recommend them if you're looking for an eye exam.

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

I had an appointment for a specific test, not and eye exam for glasses. They said they would do a…read moreregular eye exam today and I reminded them my appointment today was for a Field Vision Test then I was told they couldn't do the test today because they had no received information from my retina specialist. They could have contacted me and either canceled the appointment or asked me to contact my retina specialist to have them resend the info. What a waste of time. I'm never going back.

I have gone to Dr Petronack for many years and he goes above and beyond to help you have the best…read morevision possible when you have eye disease. Also, Tina adjusted 2 pairs of glasses that had been so uncomfortable that I couldn't wear them very long without discomfort. They feel grea now?

I used to love Fridley Optical and Brad. That being said... new ownership has taken over (AEG…read moreCorporation). The new people working there are awful. They have treated me with disrespect, very condescending and got very mean spirited when all I was trying to do was get my $417.00 refund back. They couldn't credit my credit card because they received a new card reader that would not credit accounts from the old system. They sent the first check to a wrong address. They make it out that it's my fault and I should go to the post office and straighten it out. Fridley is the one that wrote it wrong. They said they corrected it, but the second check went to the same wrong address, I was lucky enough the postman figured it out and I got it. I'm still waiting for a check from October and the act like they do t know how to take care of the problem. Today the business did not open!!! I think a professional business would put a message on the phone.