This was my second visit to Smile Dental, and it was even better than the first! I highly recommend…read morecoming on a weekday morning--there was barely any wait time, and the whole process felt super smooth. Dr. Hernandez was kind, sweet, and really took the time to listen to any concerns I had. Kelsey did an amazing job with my cleaning--my teeth haven't felt this clean in a long time! Her attention to detail and the way she explained each step made me feel comfortable and relaxed the entire time. Ashley at the front desk is always a pleasure to talk to--friendly and welcoming. Overall, I couldn't be happier with how everything went. Already looking forward to my next cleaning!

As a first time patient I would of expected better customer service from them. I called to schedule…read morea first time appointment and in order to make an appointment I have to have the medical card on hand so they can't take the number which doesn't make sense ! So how do you know if I have it on hand I'm giving you the number ! lol Maybe it's just a Friday and she was frustrated ! Doesn't make any sense unless she was explaining it wrong .

I have and extreme fear of the dentist but when I have a toothache I can't ignore of course I can't…read moreavoid going to the dentist. Well I came in and started off scared and sweaty and as time went on the assistant and the Dr made me feel sooo comfortable and listened to my concerns This was easily the best experience I've had at the dentist Thank you towngate My hands stopped sweating as soon as I realized he wasn't gonna poke my teeth haha Thank you Dr!

This was my first visit after long research and finding an in network dentist. I am big on how good…read moreparking is, and unfortunately that is a draw back on the location of this office. I recommend to go early if you don't have an appointment before the other businesses open as the parking becomes limited. I requested my appointment be made with the owner as, based on my personal experience, as I feel other dentists may come and go. Although I scheduled with the owner, I was seen by a lead dentist on shift. When I was informed I was not seen by the owner, I again informed them it was my preference to be seen by the owner. They made a note in my chart now. I did get to meet the owner and will see him at my next appointment. I felt my questions were addressed and concerns were discussed. The staff are friendly and the location is clean and well organized. I also appreciated they pictures with the small camera as I can appreciated a visual as things are discussed. The facility also had a great 360 x-ray machine.

The best dental office in Moreno Valley. Plus the office staff is welcoming, professional and very…read morehelpful.

Really quick service, well informed staff and if you work at amazon they will take your insurance…read more I only needed some deep craters in my teeth filled and a cleaning done but it was a smooth, and painless process. They offer to complete forms online so they are mostly a paperless operation.

The dental office impresses me with its excellent service, starting with Alyssa's warm demeanor and…read morethe front desk staff's exceptional professionalism. It's clear why my mother drives from Adelanto for care. Dr. Desar's proficiency and speed ensure that appointments are completed efficiently without compromising quality. Finally found a dental office "I LOVE!"

25 years of fear of the dentists taken away in 5 visits. 3 different Dentist saw me. First one…read moregave me assurance and no pressure to do more than necessary. 1st: Examined X-rays. Calmly told what was needed. Cleared up any uncertainties on current state of my teeth. Was able to take the time to explain my last dental visit (25) years ago and how my teeth health declined over the years - to the current condition it was in. I was not badgered, judged, ridiculed, or dismissed for my bad dental habits. I admit I eat sweets and don't rinse or brush in between meals, just in the morning and before sleep time. Explained what each visit would entail. Gave options on how to proceed. Ended with "No pressure. We will try our best to make it as easy as possible and hopefully you'll consider us". 2nd: It was communicated to the next doctor that I have a deathly fear of needles. I don't care what the rest of the world thinks. When seeing or even thinking of a needle, I imagine an unsteady hand stabbing it in the wrong place only to pull it out with blood gushing all over the place. Fortunately, this was understood by the doctor and I was able to get my deep cleaning without needles. The process was steady and not rushed. I was asked every step of the way if I wanted to proceed and how I was feeling. In the end I was sat down for a summary. I had time to ask as many questions as I needed. It was asked of me to check on my gum health for swelling or bleeding. They will follow up on next visit. 3rd: Gum health improved noticibly. Finished up last session with some light cleaning, no deep cleaning this time. Encourage me to keep using WaterPik floss machine and rinse my mouth with water in-between meals. Mentally helped me prepare for the next visit which would involve the infamous "needle"!! Oh boy. I dreaded this for the last 25 years. However, it had to be done since I needed 7 fillings, 1 new cap, 1 old cap replaced and possibly a root canal. I was also suffering nerve pain in my upper left side. Because a tooth was left thin and exposing too much gum. 4th: Right side fillings and preparation for a new cap. The Dentist this time asked politely if I would put my trust in them. I was asked to close my eyes and count slowly backward from 100. First they put on the numbing cream, no problem. My mouth was gently massaged as a small stream of cool water/air hit the spot of the injection. I believe this was to distract from the actual injection. Either way, I was extremely aware of all this as it was happening. By the time 95 was up I was asked "how did it go?". Honestly, it was still very scary for me. As for the pain, there was no pain! Unbelievable. 5th: Finished up filling on left side. I had a huge gap on the tooth that was giving me nerve pains. It was methodically filled in and cured layer by layer. That makes me feel like care was put into it. All other filling were also done on that side. Not sure how many fillings I had on which side. At this point I was just thrilled I got great treatment. Since I mentally prepared myself and already had a needle from the last treatment, it was such a relief to know I can now safely visit dentist again. I told the doctor, "It just feels like somebody poking you.". I thought there would be a really sharp pinch. The reality was it felt like a friend poking you with their fingernail. * If done properly, the needle should not hurt or even scare you. I'm sure I sounded like a broken record to them when I expressed my concerns. I can tell they communicated well with the previous doctors and already knew what kind of patient they were dealing with. I believe the entire staff is trained well and acts with professionalism. They treat their patients with respect and care for them. There are doctors who have worked there for over 20 years and still have pride in what they do. This place is not sloppy. It is the opposite. Some essential criteria all dental practices should have answers to: 1. Describe pain level during procedures. 2. Describe pain level after procedure and how to deal with it. 3. Explain how long it may take to recover from pain. 4. Recommend course of action to prevent repeat procedures. Eg. redo deep cleaning 5. Recommend absolute necessary procedures to maintain long health teeth vs optional procedures. Eg. Are fillings good enough or do you need " crown or cap" 6. With good dental hygiene vs bad hygiene, how long will your work last before I have to go back in to redo it. All these concerns and questions were met optimally. After checking with some Internet research, I praise this practice for giving no nonsense accurate answers. I hope you can sense from the tone and possible grammar inconsistency that it was not written with AI or using Grammarly. If you don't believe this to be authentic, feel free to message me and I will gladly share more.

I had an amazing experience at North Heacock Dental in Moreno Valley. I came in for a root canal…read moreI'd been trying to get taken care of, and finding a dentist who could really do it right, and Dr. Reagan was incredibly focused on eliminating my pain. He made me comfortable before the procedure even started, and that meant everything. The relief was so desperately needed that once I was in the chair and the procedure started, I checked out and think I even briefly fell asleep! The staff was very accommodating and empathetic from the moment I walked in. Dr. Reagan's wife was super sweet and helpful too; during the ins. review and just in general conversation, she was respectful, warm, and friendly. I was apprehensive going in because it is MY mouth, but they've also taken excellent care of my child's dental needs, so I had a general sense I'd be in great hands...and I left genuinely grateful. If you're putting off dental work because of fear or pain, this is the place to go. Thank you, North Heacock Dental!

Family has been going her for years, recently, our father passed and one of the staff members was…read moreextremely rude, non compassionate, plays games, has a comprehension issue and was extremely nasty regarding our mother(surviving spouse) regarding insurance. Instead of understanding the above issues and correcting the matter regarding surviving spouse benefits, this yahoo kept running the insurance under our deceased fathers name (so of course it wouldn't go through being that he, that member is deceased), causing our mother delayed dental. This is so disgusting and beyond rude. Then the same staff member sarcastically stated she could never get in touch with one of us, until I had to remind her that we work as well especially with having to take over for our deceased father. This latest experience is so disgusting, incompetent, and violates ADA laws. This repulsive treatment needs to be reported to governing agencies. Nobody should have to endure this disgusting treatment. To not, our mother still can't get dental treatment due to this incompetent employee.

Truly is a 5 Star Dentistry!!…read more Dr. Patel and his team Alyssa, Kari, and Kenia are all extremely welcoming, and amazing, as they take care of all your needs and work with you on a personal level, I never feel like "just another patient." I've had some dental issues, and every single one of them have been treated with excellent care and follow ups. From cavities, caps, cleanings, whitening, braces, and much more, Dr. Patel does it all! Amazing man with an amazing crew, I just love it! Without a doubt, he truly is the Number 1 Dentist out there you've gotta go see him!

2/24/2026 Today i have an appointment with SARAH, at DR. PATEL Dental office ,The front desk staff…read moreare very Friendy and helpfull. Now my Family comes here..Sarah is my Hygienist and she does a great job Cleaning my teeth with no problems..See you next time Sarah..Thank You.... 5 STARS PLUS ................

I had such a great experience! Dr. Mylad was a wonderful dentist and made me feel very comfortable…read more Jessica is the best Dental Hygienist I have ever had, she did an amazing job cleaning my teeth--she was very thorough and gentle she truly a top notch. Kat did a great job scanning my teeth, and Mayrose is truly the best of the best! Everyone was so kind, professional, and welcoming they treat you like family. I highly recommend this team!

I had a very disappointing experience at Moreno Valley Modern Dentistry…read more I went in for what was supposed to be a routine teeth cleaning. After spending nearly two hours in the office, the only thing that was completed was X-rays. Instead of getting my cleaning, I was told I needed approximately $4,000 worth of crowns and root canals. I have dental insurance, and after checking with my insurance company, I was told my estimated out-of-pocket cost should have been around $1000, not $4,000. Because of this huge difference, I called the office and simply asked for documentation explaining the treatment plan and costs so I could review it with my insurance company. Unfortunately, the customer service was just as frustrating as the appointment. The representative initially didn't understand what I was requesting. Once she did, she said I would have to come into the office to pick up the paperwork because she could only print it. I asked if she could print it, scan it, and email it to me, but she repeatedly insisted that "the system wouldn't let her," even though printing and scanning are two separate processes. There didn't seem to be any effort to help or offer an alternative. At that point, I had lost confidence in the office and asked to cancel my cleaning appointment. Instead of helping me, I was placed on hold and no one ever came back. I hung up, called again, and someone answered immediately and canceled my appointment without any issue. Overall, I left feeling like the focus was on selling expensive dental work rather than providing the preventive care I originally scheduled. The lack of transparency with the pricing and the poor customer service made me decide to take my business elsewhere.

First time to this dental office I'm impressed! The place…read moreis really nice, clean and comfortable! It doesn't even seem or smell like a dental office! Staff is super nice and friendly! Don assisted me with x rays and was really helpful and informative. Dr.Lee is awesome lets you know what is going on and makes you feel comfortable not nervous! Would definitely recommend!

I don't trust this dentist he is so fake and the people at the front desk he has them to do all is…read moredirty Work don't fall for it. he will take all your money and don't take care of the problem Teeth and when you call him out on violating HIPAA he yells and put you out of his office by not giving the client an x-ray first before finding out what's really going on but you telling him you're in pain he doesn't do anything about the pain are showing any empathy for his patience what's going on he is a "CROOK" that's what he is he baits you in with his laughs and his music and take your money Because he knows every time you come back, he's going to get paid. by telling you it takes time for things to adjusted He is definitely a crook. I wouldn't give him a half a star..