My Mom is recovering from emergency surgery. I needed to find someone on very short notice who…read moreprovides wheelchair transport to drive her home. I reserved a ride with Five Star Special Transport on Sunday night for Monday afternoon and was worried they might not be able to arrange a pickup with less than 24 hours notice. Jacqueline reached out to me by 10am Monday, confirmed the time of our ride, and answered all my questions. The driver, Gary, arrived on time, helped my mother get into the wheelchair, and made sure she was very securely placed in the van. The van itself was modern, clean, and well-equipped. Both Jacqueline and Gary were kind and professional. I'll definitely be using their service again when my Mom needs it. Thank you, guys!

They have changed and are doing a great job. I think just as they were starting it was…read morehard...again very happy with their service.

The drivers are very helpful and friendly but the owner has a problem with scheduling. They…read moretransport me always at the same times Monday, Wednesday and Friday but occasionally my return ride is very late, as if they left me off the schedule. I waited 1 hour one time and the driver that came said he was at home and they asked him to come and get me. Inconsistency is the problem.

Drivers are polite and helpful to persons with disabilities. They have excellent safe driving…read morepractices from door to destination everytime.

I've worked for Sovereign Medical for almost 7 years. What a great company to work for. The…read moreSovereign Family truly are the most wonderful people. They care about people and they take great care of their employees, and take care of our members whom we serve every day.

Avoid this company! Not trustworthy and poor customer service. They are overpriced and failed to…read morehonor the price we agreed on.

Lucked out with same day door to door service - We've been able to call on these guys a couple of…read moretimes in a hurry and pinch with very fast response and flexibility. Sometimes emergencies or rush situations happen and scheduling medical transport with wheelchair capability can be a serious hassle since most transport requires advanced scheduling and planning. COMPARISONS - Sadly many insurance don't cover non-emergency medical transport. Getting old isn't cheap and medical transport isn't either, compared to other similar services ANEMT rates are average to a little better. MetroWest transport is the most popular and great, but they are constantly booked at least 1-2 days out or 5-10 hours for same day. MetroWest also has stair capable wheelchairs and stretchers by request and door to door service. TriMet offers basic medical transport for fairly cheap via shuttle, but they don't offer door to door so you'll need someone to push if the chair isn't motorized and electric. Uber and Lyft have wheelchair capable vehicles, but again, no door to door service and requires advanced scheduling. Interestingly Kaiser Washington State insurance covers non-emergency transport, but not in Oregon. Above and beyond - Along with being able to respond quickly with door to door service, they helped with transferring inside the home to and from the wheelchair. Aways super nice and friendly guys. Easy pay via credit card through a tex message link or over the phone. Have questions, be sure to ask, they are very helpful and accommodating. Good service, responsive, fast and better pricing than most. Thanks for taking good care of our family.

My driver, Alexander, was great and on time. He asked me how I was feeling before and after my…read moresurgery. He was early picking me up. Really cool guy. His vibe was exactly what I needed.

I was in a bind yesterday trying to find transportation from the ER for my husband who is…read morewheelchair dependent. I call Williamette Valley Transport. Even though it was a short time before they closed this very nice dispatcher for time for us that was completely reasonable. The young man in the billing department could not have been nicer. It was all set up, yhe wonderful and very kind driver showed up early, help get my husband secured in the wheelchair. They all were very patient and kind to us. Even offered discounts. Thank you, so very much.

They were on time and very gentle with my Mom who was in pain. I had to make a change in the time…read moreand they were able to accommodate it and were always courteous.

I finally found an A+ medical transport service after over a decade of trying other companies. I'd…read moresay I've used TKG for about two years now. With traffic and appointments that go longer than anticipated, scheduling these companies can be difficult, but TKG has always arrived on time, whereas others have made me wait an hour or longer. The vehicle is always clean. The driver is absolutely polite and helpful--and careful, too. The ride is smooth. The driver is calm on the road, very steady. They are always waiting for me when I'm done with an appointment. They send out reminders of the appointment, and have reasonable pickup times. Given the choice, I would never use another service again. I feel like a quietly warm and friendly face is ready to help me and always gets everything right. I highly recommend them.

They are way to expensive. I'm in a electric wheelchair and need a wav but they wanted so much…read moremoney it was absolutely ridiculous.

I have been consistently impressed with Mary Francis Home Care. They have worked hard to…read moreaccommodate my father with dementia and they really listen to my suggestions. Best decision ever. Also, the office staff are friendly and helpful!

I am so grateful that Ride Connection got me to my doctor's appointment…read more I have a car, but it's 33 years old and I have to keep it close to home because it has a leaky head gasket. I could not drive it all the way over to my doctor's appointment on the other side of town. Thank you, Ride Connection! And for the ride home, they didn't have enough volunteer drivers, so they hired Radio Cab to bring me back. I'm so lucky! Last month I had an appointment set up with the same doctor, but I had to cancel because Ride Connection did not have enough drivers to get me there. They need volunteer drivers to help get people to their appointments. Anybody volunteering for this vital service is an angel. Again, so grateful - THANK YOU Ride Connection!

March 23, 2026 4pm Rides are impossible to get. If you are…read morea Medicare recipient, you have no choice for free medical transport in Portland, Oregon except Ride Connection. There are no alternatives. Ride to Care is an excellent service for Portland, Oregon Medicaid recipients, but is not available to those on Medicare. I spoke to a Ride Connection supervisor, "Jason" (no last name given) but he was extremely defensive, rude and unwilling to listen to me. I was trying to figure out why funding is so scarce for Medicare transportation.