Lucked out with same day door to door service - We've been able to call on these guys a couple of…read moretimes in a hurry and pinch with very fast response and flexibility. Sometimes emergencies or rush situations happen and scheduling medical transport with wheelchair capability can be a serious hassle since most transport requires advanced scheduling and planning. COMPARISONS - Sadly many insurance don't cover non-emergency medical transport. Getting old isn't cheap and medical transport isn't either, compared to other similar services ANEMT rates are average to a little better. MetroWest transport is the most popular and great, but they are constantly booked at least 1-2 days out or 5-10 hours for same day. MetroWest also has stair capable wheelchairs and stretchers by request and door to door service. TriMet offers basic medical transport for fairly cheap via shuttle, but they don't offer door to door so you'll need someone to push if the chair isn't motorized and electric. Uber and Lyft have wheelchair capable vehicles, but again, no door to door service and requires advanced scheduling. Interestingly Kaiser Washington State insurance covers non-emergency transport, but not in Oregon. Above and beyond - Along with being able to respond quickly with door to door service, they helped with transferring inside the home to and from the wheelchair. Aways super nice and friendly guys. Easy pay via credit card through a tex message link or over the phone. Have questions, be sure to ask, they are very helpful and accommodating. Good service, responsive, fast and better pricing than most. Thanks for taking good care of our family.

My driver, Alexander, was great and on time. He asked me how I was feeling before and after my…read moresurgery. He was early picking me up. Really cool guy. His vibe was exactly what I needed.

The ER doctors are excellent - and give you the treatment you need - They show love and care -…read moreThe primary Doctors aren't as good - Moria Bolduc

I've had several bad experiences at the Providence ER. The last time was especially bad. I had…read moreaccidentally taken the wrong amount of my medication and immediately went to the ER to seek help. Instead of calling poison control, I was rushed to the ICU where nurses spent all their efforts into convincing me that I had tried to harm myself. During this, I had four seizures before they decided to call Poison control to receive treatment instructions. Four seizures could have been prevented if they had called poison control immediately. I bit my tongue several times and bled profusely. They told me that my tongue will heal quickly, and refused to also treat that wound. It has not healed in almost a month. I had to see my primary care provider elsewhere to receive help. I felt neglected, as if they didn't really care. They weren't trying to treat me, but shove me in their mental health unit, when I had not tried to hurt myself. Their judgement of my character and actions was unwarranted and their actions felt harsh and punitive in nature. Eventually they called poison control and administered medication that would have effectively prevented this whole ordeal. I will never go back. All of the other hospitals in Portland are far better options with far better care that doesn't lack compassion and judgement by a very near sighted and uncaring staff. I am trying to not take this personal, and ruminate, but it was traumatic and embarrassing, and has led me to seek help in dealing with it. Thanks for reading and I hope you find this helpful in making decisions on where to seek care in an emergency.

So far so good. They got us a regular person for 2 days, which is great to not have new people…read moreconstantly. They do a good job at cleaning, laundry, etc. I only wish they had more cooking skills, so you do need to write out recipes. The manager came in for a 30 day checkin, and the comes quarterly. So I feel if anything isn't working, they will listen and correct. For example, my mom can't stand perfumes, so we got that fixed fast.

I love working for Home Instead. They have flexible hours and great clients to work with.read more

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.

After much phoning many nonemergency wheelchair transport companies for transport down steps, in a…read morewheelchair, to my dr's appointment I found Savvy. They were punctual, professional, and met all my expectations. Excellent service that I would use again.

From the owner: A female owned small business. We are a transportation…read moreservice dedicated to serving the community by providing safe and reliable transportation for ADA and Seniors. We provide services for wheelchair customers, as well as customers who have a walker or scooter. Transportation is not limited to doctors appointments, we take our clients wherever they need! Each ride is personalized to our clients specific preferences and needs. We prioritize individualized transportation.

I've worked for Sovereign Medical for almost 7 years. What a great company to work for. The…read moreSovereign Family truly are the most wonderful people. They care about people and they take great care of their employees, and take care of our members whom we serve every day.

Avoid this company! Not trustworthy and poor customer service. They are overpriced and failed to…read morehonor the price we agreed on.

I had a very mixed experience taking a bright yellow cab (which I believe was Broadway Cab) from…read morethe PDX taxi stand to The Porter Hotel downtown. The Good: The driver was incredibly friendly and chatty. He actually gave us some fantastic restaurant recommendations to check out while we celebrate my birthday here in Portland. The Bad: The interior of the car was quite smelly, which wasn't a great way to start the trip. The Unacceptable: We took the cab late at night (around 10:50 PM) with absolutely zero traffic. The 20-minute ride somehow racked up a $58 meter fare, which seemed unusually high even with the standard airport drop fee. However, the real issue happened at drop-off. I handed the driver a $100 bill, and he claimed he couldn't break it, returning only $30, essentially forcing the airport run to a whopping $70 out-of-pocket. While I appreciated the local dining tips, using the "no change" excuse on arriving airport passengers is an unprofessional way to pocket extra cash. Tip for future riders: If you take a cab from the PDX line, make sure you pay with a credit card or carry exact change so you don't get hit with a forced tip.

Absolutely awful. Driver refused to take a card payment (although specified in the order) and…read moreforced me to go to an ATM for cash, making me late for a medical appointment. DO NOT USE!!!

I am fu?$ing shocked that this company is allowed to operate. Had an awful experience out of PDX as…read morea single female. As soon as bags were put in trunk I asked about fare from the airport and it was $50(to go to NoPo) which is a freaking lie. The fares were posted inside the vehicle and I know it's closer to $28 max. Oh and also his "meter is broken", SURE it is! Not identifying information in his vehicle, was he even allowed to operate said vehicle? Is the company licensed? I think this is a disgusting and shady AF company. Avoid like the plague.

A 3 mile ride cost me $45! The driver over charged my credit card and with no receipt, I can't…read moredispute it. Never using them again! Untrustworthy. And where is the meter that shows me what the fare will be?

My grand daughter was picked up today at the Salem office of DHS. Two employees conducted the most…read moreunprofessional take-down I have ever seen. They entered the room and approached. They never said a word. One of them pulled out leg restraints and without saying who they were or what they were there for these two unprofessional women grabbed my grand daughter's legs. Of course she kicked, lashed out, bit, etc. I WOULD GAVE DONE THE SAME DAMN THING. Two total strangers not in any sort of uniform without saying who they were or why they were there. We knew that it wouldn't go easy, but this total lack of professionalism exasperated the tense situation. Obviously this organization lacks training!

From the owner: transport patient read more

We would like to thank Impact NW, and Giselle, so much for the help they provided us. With our…read moreutilities. Since my husband's, diagnosis of bladder/ prostate cancer. It's been quite a journey. You helped relieve this pressure and overwhelming feeling of disparity. With all of his medical bills we couldn't see light. But the light is shining through now, thank you so so much! To Giselle and Staff, thank you and you do such great things in helping those who need it. May you all be blessed and just know that we The Martinez, appreciate you very very much. We value your support and help very much. Thank you, Maria and Joe Martinez

Debbie McNew, Program Manager, Senior GAP (Guardianship Assistance Program) employee for Impact NW…read moreout of Forest Grove, OR has committed Fraud on a Probate case (for my deceased Father-in-law) . I have written substantial, concrete, and material evidence to the District Attorney of Washington County for review, however, they have chosen not to prosecute and turn it into a civil matter instead. Ms. McNew, through deceptive accounting on the Probate case, was able to cover up a nefarious transaction with Court approval, commit unethical mail fraud against my ex-wife, commit unethical pre-inheritance Gifting to one heir alone, and grossly undervalue and misreport asset values purposefully. I have evidence to support all of these claims. I have also reported Ms. McNew to the Center for Guardianship Certification organization for a formal review of her misconduct and illegal actions - and possible revocation of her certification. Impact NW has been reported to the FTC and BBB as well.