If there were a BILLION STARS available, it wouldn't be enough!! I've been utilizing medical…read moretransport since before 5 Star came along, and what a PLEASURE it has been to see this company grow! This is THE BEST medical transportation company I have EVER ridden with, and I have ridden with almost all that are in this area! Their vehicles are always clean and well maintained. I've never heard 'funky' engine noises, or have wheel-wobbling like I've experienced with other companies. And the EMPLOYEES!!! OMG, the kindest, sweetest people! I have never met a grumpy face!!! And I LOVE that they TEXT YOU when they are within 15 minutes of arriving!! So nice to know, and have time to put on your coat and shoes or do anything else before they get there! I've had the JOY of riding with Drew, Brian, Miranda, Deb, Jacquie, Lori, Cole, Syd, Mike, Gary and their newest driver Shelly (forgive me if I spelled names wrong!), and they were ALL great drivers and AWESOME people! If you need a ride, THIS IS THE COMPANY TO CALL!

My Mom is recovering from emergency surgery. I needed to find someone on very short notice who…read moreprovides wheelchair transport to drive her home. I reserved a ride with Five Star Special Transport on Sunday night for Monday afternoon and was worried they might not be able to arrange a pickup with less than 24 hours notice. Jacqueline reached out to me by 10am Monday, confirmed the time of our ride, and answered all my questions. The driver, Gary, arrived on time, helped my mother get into the wheelchair, and made sure she was very securely placed in the van. The van itself was modern, clean, and well-equipped. Both Jacqueline and Gary were kind and professional. I'll definitely be using their service again when my Mom needs it. Thank you, guys!

I was in a bind yesterday trying to find transportation from the ER for my husband who is…read morewheelchair dependent. I call Williamette Valley Transport. Even though it was a short time before they closed this very nice dispatcher for time for us that was completely reasonable. The young man in the billing department could not have been nicer. It was all set up, yhe wonderful and very kind driver showed up early, help get my husband secured in the wheelchair. They all were very patient and kind to us. Even offered discounts. Thank you, so very much.

They were on time and very gentle with my Mom who was in pain. I had to make a change in the time…read moreand they were able to accommodate it and were always courteous.

Lucked out with same day door to door service - We've been able to call on these guys a couple of…read moretimes in a hurry and pinch with very fast response and flexibility. Sometimes emergencies or rush situations happen and scheduling medical transport with wheelchair capability can be a serious hassle since most transport requires advanced scheduling and planning. COMPARISONS - Sadly many insurance don't cover non-emergency medical transport. Getting old isn't cheap and medical transport isn't either, compared to other similar services ANEMT rates are average to a little better. MetroWest transport is the most popular and great, but they are constantly booked at least 1-2 days out or 5-10 hours for same day. MetroWest also has stair capable wheelchairs and stretchers by request and door to door service. TriMet offers basic medical transport for fairly cheap via shuttle, but they don't offer door to door so you'll need someone to push if the chair isn't motorized and electric. Uber and Lyft have wheelchair capable vehicles, but again, no door to door service and requires advanced scheduling. Interestingly Kaiser Washington State insurance covers non-emergency transport, but not in Oregon. Above and beyond - Along with being able to respond quickly with door to door service, they helped with transferring inside the home to and from the wheelchair. Aways super nice and friendly guys. Easy pay via credit card through a tex message link or over the phone. Have questions, be sure to ask, they are very helpful and accommodating. Good service, responsive, fast and better pricing than most. Thanks for taking good care of our family.

My driver, Alexander, was great and on time. He asked me how I was feeling before and after my…read moresurgery. He was early picking me up. Really cool guy. His vibe was exactly what I needed.

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.

I have used VanTrans services for the past two years and they are awesome. They are always on time…read moreto get me to my appointments. Once my appointment is over I call them and they are there to pick me up within 15 - 20 minutes. Other services the wait has been much longer. The team at VanTrans are courteous and make sure your are comfortable. I've never had an issue. I highly recommend the VanTrans team. GREAT WORK!!! Barry

DO NOT GET INTO THIS VAN! He is a dangerous driver! He was driving about 40-45mph through a 25mph…read moreresidential neighborhood without looking at the road and almost hit me and my 2 dogs as we were crossing. I had to scream to get him to hit the brakes and swerve out of the way. As you can see in the image, he had to pull to the oncoming traffic lane to avoid me. He was clearly looking at his phone or something because he was increasing his speed significantly as he was coming toward me. I get that mistakes happen and I would normally let it go, but this idiot had the nerve to back up and yell at me that I was in the wrong for crossing the street. In a residential neighborhood. That I live in. Where everyone is out walking their dogs. With no crosswalks. BECAUSE IT'S 25MPH NEIGHBORHOOD THAT PEOPLE LIVE IN AND ANY SANE DRIVER WOULD WATCH THE ROAD AND STAY UNDER THE SPEED LIMIT! I would not trust him to get yourself or your loved ones anywhere safely. The guy is not only a bad driver but an aggressive bully that is going to seriously hurt someone one day.

I hired Caring Hands Transport to transport my special needs daughter to and from a medical…read moreappointment. It was a great experience with a professional, compassionate, and experienced driver who arrived on time and waited on site to also transport my daughter home. This is a local small business with a big heart for assisting patients. My daughter was very comfortable and I could relax knowing she was in good hands and I did not have to drive or park which is getting increasingly difficult for me. I will use this business again and I highly recommend them.

From the owner: The mission of Caring Hands 1 is to provide personalized quality on time care that every client and…read morefacility deserves. We achieve our mission by adhering to our core values. We also give door to door assistance to each of our clients.

I've worked for Sovereign Medical for almost 7 years. What a great company to work for. The…read moreSovereign Family truly are the most wonderful people. They care about people and they take great care of their employees, and take care of our members whom we serve every day.

Avoid this company! Not trustworthy and poor customer service. They are overpriced and failed to…read morehonor the price we agreed on.

I can't say enough good things about Mike and St Chris Medi Van. I felt very secure and safe in his…read morecare. He was prompt and supportive in getting me to my appointment and in collecting me afterwards.

I highly recommend St Chris MediVan if you have the need for wheelchair transportation. Mike is…read moreextremely customer-focused and will get you where you need to be at a fair price. He'll always be our first call.