Just went here a week ago. Saw Dr. Chung who performed a procedure involving my bladder. When doing…read moremore research on the procedure a lot of other Dr's either put their pts to sleep or gave them pain meds. Dr.Chung did neither and said the procedure wasn't that bad. I've had a horrific "recovery" and have tried to contact him and the office several times. I've messaged through the patient portal, called the nurse triage line, left messages- no one has gotten back to me. I would NEVER trust this facility or its doctors to perform any medical procedures on you or your loved ones. I fear I have permanent damage and I will call every day until they finally give me the time of day. The fact I have to call every day and no one gets back to me is infuriating.

Went to City of Hope for treatment of stage 4 melanoma just over a year ago. I had a bad reaction…read moreto the imunotherapy medication, specifically Yervoy, which landed me in the hospital. I've since been informed how dangerous Yervoy can be. Another highly respected oncologist told us it is known a patient killer. My oncologist Dr. Xing was unavailable the entire time I was admitted due to the holidays, even though initially my wife and I were told she would always be available. Her nurse Deanna was rude and dismissive throughout my time there. Dr Xing never made an appearance, or made any attempt to contact us during my hospitalization. The attending doctors were treating my reaction to imunotherapy drugs with pain medication that sent me to the edge of liver failure. A simple google search of the side effects of these pain meds revealed that they were all toxic to the liver which was where the melanoma was. We had to demand they stop all the pain medication they were administering, against their advice of course. Once we made that decision I began a recovery over a few days & my liver enzyme numbers came back to a more normal level. At that point we decided to go to another institution because Dr Xing was going to start me again on the same protocol that almost killed me. A year later I'm doing much better, thanks to the care at UCLA. The tumor is shrinking under a different protocol. Please think twice before you choose Dr. Xing at city of Hope. I would not have survived had I stayed as a patient of hers & would have been just another statistic. I'm sure the "official" cause of death would have been the cancer, (which is now much better) and not the mismanagement of my symptoms of the imunotherapy treatment. If I could give a ZERO rating I would.

Just awful. I received a referral to Dr. Yee after a breast cancer diagnosis and I spent several…read moredays just trying to get through to the office to make my first appointment. They either don't answer the phone at all, or else when you talk to someone they give you every excuse possible why they can't make your appointment. To do this to patients who urgently need cancer care is disgraceful. Do yourself a favor and avoid this hellhole

Dr. Yee is an exceptional doctor. She has kept me alive for close to 40 years. I have been blessed…read moreby her care and knowledge all these years. If you're searching for a doctor who has a wealth of experience, she is your doctor. Thank you, Dr. Yee!

this doctor has been running my daughter around or over 3 years and still will not give her surgery…read moreshe needs. he says he only operates on people with pre or cancer. I guess you need to have cancer before he will help you. we are considering legal action against him. Care terrible, office experience terrible hour of waiting. regret trusting this doctor.

I recently went to Dr. Schlaerth after the hospital found a huge ovarian cyst in my abdomen. I was…read morereferred to him by my General Practitioner. I was really nervous at my initial appointment. He understood and was very kind to me. We discussed the procedure that would be best for my situation. I was given a list of preparations to complete before the surgery to protect me from any infection. The people he had in the operating room were very professional, but kind. The procedure was done orthoscopically. Upon waking up I had almost no feeling of pain at all. I was amazed feeling like I was ready to go home. After laying there for about an hour I was able to go home. I had previously had another ovarian cyst removed by another doctor and it was removed more like a c-section and took about a week to feel better. Not here though, I was quite amazed. Dr Schlaerth is an amazing doctor. He is patient to listen, kind and understanding and I feel so blessed to have been directed to his carer.

GREAT LOCATION TO SEE PHYSICIAN…read more============================== Found out my husband's pain management physician practices out of this beautiful new location by Santa Anita Racetrack. Who wouldn't want to go there instead of the main hospital in L.A.? Free and nice parking is a bonus. Easy freeway access is a bonus. Lots of food options nearby is a bonus. Nice waiting rooms is a bonus! It's so new I didn't feel like I was in a germ factory. I had my coffee, ear pods and I watched my Britbox crime series while I waited for my husband. I wish I would have a taken a photo of the view from the 2nd floor waiting area. It was nice. I hate horse racing because I feel like it's abusive to the horses, but you could actually watch races from the waiting rooms in the west building.

I woke up w/my rt leg not able to move w/o excruciating pain, (15/10); I'm very good with pain, so…read moremy husband took me to the e.r., Sadly Keck USC is the closest one. I was on my old crutches when arriving because it helped to keep my weight off the leg & help with movement. The very kind security guard immediately got me a wheelchair. She also helped me gather my registration paperwork so I didn't have to wait in line. The nurse who took my vitals asked why I was there. This is not a common condition, but she said she had to check with her attending who determined it was not an emergency. A simple Google check would have told her that it was life threatening, but she was NOT a good doctor. More on her later. After a couple of hours, they took me back for a blood panel so they could do a CT scan w/contrast completely skipping an ultrasound then an MRI w/contrast. The phlebotomist was good. I told them I was freezing and could I please have a blanket, & I hadn't eaten all day; could I have a sandwich. The doctor, whom I already went over all of my health issues, asked, "What if I got you a full meal instead?" I again had to remind her that I was on the FOD map diet for my IBS and could I just please have the plain sandwich and the blanket. This is now the second or third time asking for these things. She said she'd check on these. She and her attending both examined me, pushed very hard on the painful area. If it had been a clot, it could have broken apart & killed me. I finally got my blanket about 6 hours later. Still no sandwich. The female doctor/attending sucked & said if I was nauseous, I would have to keep the oversalted crackers down, which I did, then I could have a sandwich. I ate one pack, stopped, & was so angry thinking, "Does she think she's my mom?" I know my body & have been through enough things that I know what I best respond to. My husband found someone & told him what the m.d. said and could he please bring me sandwich. He said he would check on it. That was all of their responses. You would have thought that their sandwiches were on lockdown. In the meantime, I was in the main waiting room w/10-15 people vomiting non-stop. Finally, it was my time to go to the CT scan room, which I didn't get because someone was stroking out. Understandable. So I asked if I could have my sandwich while I was waiting because they were giving me strong pain medicine, & I still had to take my own, so I needed something in my stomach to help with the acids. "I'll go check on it." They rolled me into the inner waiting room left me facing the wall because I was apparently their prisoner except for no bread or water. When it was finally time to take me to the CT room, I asked about the Zofran, AGAIN, because I know how nauseous the contrast makes me. OOPS! They forgot to order it, so I had to go back to my prison cell. At least this time, they left me facing my husband who again asked about my sandwich. "I'll go check on it." At least an hour later, they finally got the Zofran and were able to take me to the CT room. Brian, the assistant was very nice and patient. He even offered to replace my blanket with a warmer one. When my husband asked him about my sandwich, he said, "I'll go check on it." The actual technician in the white lab coat was a little too in my face and rushing me. I COULDN'T MOVE MY LEG; I WAS DOING THE BEST I COULD! They rolled me to the main waiting room w/all of the vomiting people. After an hour or two, they came to get me just to put me in back in my prison cell. My husband had to go let our dogs out and feed them & asked again before he left about my sandwich.. "I'll go check on it." I was in the little waiting room at 3:00a.m. by myself & didn't sleep because I didn't trust these people. Meanwhile, the new RN's or MA's, (I couldn't tell which from their lack of professionalism) just kept flirting with the married NP who's ego got bigger with their many questions he answered. They could have researched on their own. I waited until 5:00a.m. because everyone kept ignoring me. Since no M.D. or P.A. was present, just an N.P. who was basically in front of me but never checked on me nor made eye contact w/me in those two hours, I finally asked very loudly "Is anyone going to tell me what's going on with me?" No response. A few minutes later, the N.P. shouted back (HIPPA), "I just now got your test results," (right) "and I'll go over the results, discharge paperwork, and any notes for work," but he just handed them to me. Luckily, I'm have a pre-nursing AA along w/a bunch of certs since I had to read them on my own. He said he would remove my port I reminded them I had because I know they would have left it in. I was already taking it out when he said he could do that. The CT scan was clear. I said, "doesn't explain my symptoms". Him, "Maybe we should run more tests. Which ones?" I asked to be rolled out. I'll go to the pro's to figure this out. Never got my damn sandwich!

Zero stars for Dr. Polanski! He is by far the worst oncologist I've ever encountered…read more Unfortunately, Keck Arcadia assigned him to my dad, and the experience has been appalling. Dr. Polanski first saw my dad in the hospital and told him he would be his oncologist. He even called me on my dad's phone to confirm this. But when I brought my dad in for the initial appointment, it was a complete waste of time--he didn't even remember seeing my dad in the hospital! Then he asked me to track down prior cancer treatment records and hand-deliver them because his fax machine "sometimes works and sometimes doesn't." Seriously? In 2025, when records can be transferred electronically, this is unacceptable and unprofessional! The staff at this oncologist's office is disorganized and outdated. It's not anyone else's responsibility to compensate for the fact that their fax machine only works intermittently. In today's world, electronic record transfers are standard, and patients should not be burdened with these inefficiencies. But the worst part--the part I cannot forgive--is his complete lack of urgency and compassion. My dad has stage 4 cancer and was recently told by the hospital that he is terminal. Yet Dr. Polanski scheduled his appointment a month out, knowing full well my dad might not survive that long. My dad is now under hospice care. That level of disregard for a critically ill patient is beyond disappointing--it's cruel. This oncologist should be stopped from practicing medicine. If you care about your loved ones, do not trust this old kook with their life!

Didn't have a serious condition so went to this doctor for more of routine follow up. I was given a…read morefollow up telemedicine in 6 months. On the day of the appointment, no phone call, when I called the office was out on a long wait. When I check back next day, the office said PA made phone call on the appointment time but no one pick up the phone. Interesting answer

Dr Levon Gazarian is the Best ! His Attention to his…read morePatients is Straightforward with The Best Attitude. If Looking for a General Practitioner, He is Your Man !

I cannot give enough praise to the staff and Dr Gazarian. My husband and I were in need of a new…read morephysician and we were referred to this gem of a team. Personable from the moment you call, to greeting you at the door, everyone is genuine and kind. It makes a difference and it shows. Regardless of how many might be waiting to see the doc, patients are patient because the service is superb. Easy to talk to, he is an intent listener. He cares about well being, addressing your needs and explaining the plan. Heck, he even drew my labs and i didn't even feel the needle! What? I'm so happy to have been referred here. Finding a team who cares about your health matters, especially during these trying times. Option for more stars? I'd give them!

Dr. Tina Wang and the staff are compassionate, direct, clear and caring. Everything you need when…read moredealing with an issue like cancer. We are still in the struggle, but she's always responsive, and her staff, when they noticed my mother's blood pressure, were compassionate, kind, and helpful. The office is new and clean, and the nursing staff is amazing. We are going to miss them, since Dr. Wang moved to City of Hope. I can already tell that the nurses here are special, as we are not experiencing that level of detail and care at City of Hope!

My appointment was on July 2 at 1:00 PM. Unfortunately, I got a flat tire on the highway because my…read moretire pressure suddenly dropped to zero within minutes. As soon as it happened, I called the office before my appointment time to explain the situation and let them know I would definitely be there by 1:30 PM. The front desk staff told me that if I was more than 15 minutes late, my appointment would be canceled--no exceptions. Luckily, I managed to get there at 1:15 PM after dealing with the tire emergency. During the phone call, I explained that I'm pregnant and that my doctor is very concerned about me receiving my medication on schedule. Delaying or rescheduling my infusion could affect the effectiveness of my treatment and potentially trigger a serious flare-up during my pregnancy. Despite explaining the medical urgency and the emergency I was facing, the front desk staff still insisted that because the next day was a holiday, the schedule was completely full. I understand that offices have policies and busy schedules, but this was a genuine emergency--not someone simply showing up late without notice. My infusion appointment lasts about two hours, and I believed there could have been some flexibility or willingness to work with me. Instead, I felt like I was being treated as an inconvenience rather than a patient with a legitimate medical need. I also want to point out that many of the patients receiving treatment here are undergoing chemotherapy or other infusion therapies. These patients often need extra accommodation, understanding, and compassion. It was heartbreaking to experience such a rigid and unsympathetic attitude during a genuine emergency. One of the nurses suggested that I simply switch my future appointments to Mondays. I was honestly shocked by that response. My issue wasn't about which day my appointments were scheduled--it was about how I was treated when I encountered an unavoidable emergency. Rather than showing empathy, the response felt dismissive. I've been coming to this office for infusions every two months, so I'm very familiar with how the clinic operates. During this visit, I spent about two hours in the infusion center, and it was not unusually busy. The patient volume appeared normal. I also observed staff chatting about their vacation plans and working at a relaxed pace. Based on what I experienced, it was difficult to understand why there was absolutely no flexibility for a patient dealing with an unexpected medical and transportation emergency. Healthcare is about more than following policies--it's about caring for people. Policies are important, but they should never replace compassion, especially for patients receiving infusion therapy, cancer treatment, or those who are pregnant and rely on time-sensitive medications. This experience left me feeling frustrated, unsupported, and deeply disappointed. I sincerely hope the management reviews how patients are treated in exceptional circumstances. A little empathy and a willingness to work with patients can make all the difference

I have been under dr Wicher 's care for 10 years, each visit gave me comfort and care. Different…read moreailments, from an UTI, to healing my Gallblader, were treated with much knowledge and experience. Dr Wicher saved me from Gallblader surgery, for this and other, as important health issues, I am forever grateful. Along side me, we took on many issues, always steay, always knowledgeable, not judging or brushing me off. With a fine tooth comb she goes over blood tests and pushes for better results. She makes you want to do better at health. I, along side many patients, are super lucky to have this amazing lady treating us. She cares, really does! The call i made to became her patient, I can assure all of you, saved my life! Forever grateful, Simona Afkham

I went to Dr Wicher for prolotherapy on my right wrist and to obtain a prescription for Rapamycin…read more This office is run solely by Dr. Wicher and her receptionist--no assistant or nurse, which is rare for any medical office. The first two treatments of prolotherapy March 10 and Apr 14 went without incident, but on the third May 20, unlike the 20+ treatments over the years I received from another doctor who always used a thin-gauge needle with no local anesthetic, Dr Wicher used a thick gauge needle that looked like the type used for blood draws. I trusted her judgment, which was a mistake, as the injection caused intense pain, tingling, numbness in my fingers, and damage to the tendon. I found out later she used a local anesthetic which she did not in the first treatment. The pain and weakness in my wrist is WORSE than before the treatments began, and persists to this day, to the extent that I it affects my daily life (I have trouble driving and cannot open a jar lid with a jar opening tool.) In my previous visit Apr 14, I received a prescription for 12 capsules of 6mg compounded Rapamycin. Before the botched prolotherapy treatment I brought up studies that showed that the compounded form has a bioavailability of only 30%. Dr Wicher did not dispute and agreed to send a new prescription to my pharmacy for Sirolimus, the generic form of Rapamycin. When I got home my pinkie/ring fingers were numb and unusable so I called the office to report expecting a follow up call, but I never received one. Three days later after multiple calls the receptionist told me the doctor emailed me: 1. Lia said you were having some numbness in your wrist? Is this still present? It could have been from the anesthetic but should wear off 2. Rapamycin: I am not comfortable ordering the non-compounded drug for you unless you obtain additional labs(CMP, CBC and regular lipid testing). You gave me some labs from April. When I did your initial consult, I did a focused prolozone one based on what you were coming in for. I would need to obtain further information before proceeding with this drug. I responded by asking her why she needed new labs when she had already given me a prescription based on the lab work the month before, Her response: "Since the actual drug is a bit more potent than the compounded one is why I want these labs. " This was puzzling. She chose to prescribe the compounded version because the potency is low as to be ineffective? She had already prescribed compounded Rapamycin a month ago, and then agreed to the generic. So why did she change her mind? The only reason I can think of is that, after my report of numbness, she grew concerned about liability and reversed course--not because of clinical concerns, but professional ones. There were more issues. Attached is Customized Client Schedule I received after my exam. Notice that recommendation 2 Dihydroberberine does not contain exact doses, but only a recommendation for the product she sells in her office. Recommendation 1 is also for a product she sells in her office. Also notice the hand written recommendation for "Caster Oil Packs-see handout". I was not given the handout and had to ask the receptionist for help. She added "wool flannel" to the sheet. Also note the prescription for Rapacycin 6mg. Another issue occurred during my first appointment in which my blood pressure reading was high, over 150/90, indicating Stage 2 Hypertension. I was given absolutely no guidance on how to address this concern. I cannot recommend this practice: * Overworked: The doctor is spread thin, as she has no assistants. * Poor communication: She doesn't respond to emails or calls in a timely manner (5 days to respond to second email). * Neglected critical signs: Like failing to address my Stage 2 Hypertension * Vague instructions: Handout was missing, instructions unclear, product dosages unspecified. * Conflict of interest: She recommended supplements that she sells in her office, I assume at a profit. * Competence concerns: Offers a broad menu of therapies, but may lack depth in some. Based on my experience, if you are considering prolotherapy, only consider practices that specialize in orthopedics and have extensive experience with prolotherapy. I no longer trust Dr Wicher. I canceled my next appointment, and will no longer be seeing this ND.

I've been going here for the past 2 1/2 months and the staff especially Peggy have made my time…read morethere as comfortable as possible. Thank you

ABSOLUTELY INCOMPETENT and HORRIBLE DOCTORS, OFFICE STAFF, AND MANAGER. Their malpractice and…read morenegligence had delayed my cancer treatment by more than a month. Dr. Howard Yeh told me to come in 6/16 to determine whether I would need additional chemotherapy. When I arrived for the appointment, he asked me for my PET scan results BUT I had no PET scan results because he FORGOT to authorize a PET scan for me. So I asked him if he could at least tell me the results of the two blood tests he had me take prior to my appointment. But when he looked at the tests, he realized he FORGOT to order cancer markers as part of the blood tests, and instead was only checking white blood cell count. He tried to blame it all on the office instead of taking accountability. I booked a blood test for the next day, but because of Yeh's malpractice, the soonest PET scan appointment I could get was a MONTH later. TOI couldn't do anything to help me so I had to call other places myself looking for a sooner appointment but I would first need to find an appointment, get a new authorization for the new facility, cancel the old authorization, call back the new facility and hope that the appointment didn't get booked in the meantime. The Oncology Institute manager Ana Barrilas said she would everything she could to help me ONLY AFTER I mentioned that taking legal action against Yeh may be necessary. She promised to call me back and told me that I could text her anytime and she would get back to me or have someone at the office get back to me. HOWEVER, most of it was lip service. She wasn't able to get me a sooner PET scan even though this was a result or Dr. Yeh's incompetence. FURTHER, I was the one who had to call her back anytime I wanted an update on anything. She would promise to call me and then leave me hanging for days. Luckily I was able to get a PET scan because another patient cancelled, NOT because Ana did anything to help. Then when I FINALLY got a PET scan, Yeh went on vacation BEFORE looking at the results!!! If you value your physical and mental health, go elsewhere for treatment. Dr. Howard Yeh is incompetent and negligent. Ana Barillas lies and pays lip service in order to try to placate you so that you don't rightfully sue the hell out of their doctors for malpractice and negligence. She does her best to deceive you and appear sincere, but she consistently breaks her word. She doesn't care about you.