My kids and I have volunteered for many years at this food bank. It is a lifeline for so many people in need in our community. It's incredible how much food they distribute and how many families they help. I see on their social media how they give holiday gifts to children in need, help with back to school supplies and vouchers, dental cleanings, vet clinics, mobile showers and so much more. Many of the people who work here are volunteers, and even the paid staff don't earn much - I know of some who have been past clients wanting to give back. I have seen the faces of gratitude of some of the clients who come here for help. Whenever I come here I have a renewed sense of faith in human kindness and generosity, seeing the impact this organization has and the generosity of so many volunteers and donors, trying to help those who need it most.
I'm sad reading the negative review. I also imagine people are quicker to complain on yelp even for free services than to show their appreciation. I also understand it must be truly frustrating for people who are hungry and/or struggling to survive to have patience when things don't go smoothly as life is already so difficult to bear. But I truly believe that the people working at Foothill Unity are doing their best within the constraints or limited resources they have and that they are also dealing with tough and stressful situations all day. I think it is unrealistic to expect a charity that is dependent on volunteers and has limited resources to be a well-oiled machine. In my interactions with those who work there, I believe they are doing the best they can, and I am inspired by all the amazing things they do. read more