They attend us 41 minutes late but service is great love this place and would definitely recommendread more

Got assigned this doctor with my new insurance. An application that my old doctor would fill out…read morefor 15 dollars in under 5 minutes is now going to cost me over 300 with this new doctor. The paper work is very minimal but this location already seems greedy on my first interaction with them.

This update has been long past due…read more This office had moved to a new location since 2016 and it is very clean organized and spacious. My mother was unfortunately diagnosed with lung cancer, and I was very relieved that she could also be under the care of Dr Yang. He is always friendly, professional and knowledgeable.my mother was always pleased to see him and felt comfortable with him, since my cancer has been cured but I am still under the 5 year monitoring so I also come back for follow ups just to ensure that I am still doing well , and I have been coming for the past 2 years for follow up so I am familiar for most of the staff, I have to say every one there is friendly and I do feel the management had been making the effort to make improvement on their patient care experience. A lot had changed since I first reviewed this office, and all are for the better. I highly recommend Dr Yang and his staff ，you will be in good hands ! This is a 5+ !

Dr Hank is to the point and after this second visit I no longer have to visit him again. What I…read morehave is not treatable so I just have to live with it. I'm glad they are sufficient and I didn't have to wait long to see him to get the news I was suspecting. His office is clean and modern and his staff are professional. I'd recommend anyone needing his expertise to come and get help if possible

We can't thank Dr. Lee and his team enough for the past many years treatment. This is the BEST…read moreDoctor you can ever ask for. We are fortunate to have him in our lives. He saved so many people as far as I know. I will go see him any day! Thank you! Stay safe!

Dr. Lee has treated my mom for 4 years now. He is the most caring, knowledge and honest doctor my…read moremom has had. His staff, Monica, Chris, Kevin, are all the best!

I was anxious after seeing the bad reviews. But I have now been able to simply walk in twice for…read moreX-rays. There was no issue with my Dr receiving the results timely. Front desk (in the basement) was very helpful. They have Spanish and Mandarin speakers.

Called 626-227-2727 to make appointment. One lady finally picked up the phone after waited almost 5…read moreminutes. Customer service is very bad and needs to be improved. She just hung up the phone. I did not finish conversation. I will avoid this facility. I thought whoever does the customer service job should be more patient.

I've never met Dr. Chen in person but have spoken to him on the phone several times. He has been…read moremy loved one's oncologist for the past 14 years. He is pushy and aggressive - exactly what you want in an oncologist. Even when my loved one was hospitalized at a different hospital, one where he did not have rights, he called and provided some much needed encouragement. This is more than what you can expect of a physician - he actually cares.

I hate that my insurance no long is contracted with his office . Great Dr specially his PA Dr…read moreCameron the best . Hoping one day insurance goes back to there office

She spends the time to make sure her patients are fully informed and have what they need to make a…read moredecision, no pressure. She has a great reputation, the nurses say she is strict and has good outcomes. I am very happy she was my surgeon. She performed an emergency appenedctomy laparotomy. She clearly has a lot of skill and she was so caring and thorough.

Dr. Sherin Shirazi is one of the best doctors I have ever encountered…read more I have a complicated medical issue that has interfered with my daily life for years. I went from doctor to doctor and and never got answers, most of the time they told me I was 'imagining' things or just 'depressed' and brushed me off because 'I was too young to be having these problems.' I was finally lead to Dr. Shirazi and flew to California to meet with her. Dr. Shirazi listened to my concerns, she ran tests and researched my complaints and got back to me with a clear diagnosis. I ended up needing surgery and of course I choose Dr. Shirazi to do the procedure. The surgery was a success! : ) Dr. Shirazi eased my concerns by answering all of my questions prior to surgery. She demonstrated excellent bedside manner and regularly checked on me after the surgery. Dr. Shirazi is extremely intelligent and has excellent credentials, but what really sets her apart from other doctors is her kind heart. She is both beautiful inside and out, she actively listens, is empathetic, and is easy to talk to. Dr, Shirazi exceeded my expectations. I am so grateful I found Dr. Shirazi. My only regret is not finding her sooner. She changed my life for the better! THANK YOU DR. SHIRAZI FOR HELPING ME REGAIN MY LIFE AND HEALTH BACK!

I spent the day here with my friend who's undergoing chemo, and it's hard to put into words what it…read morefeels like to sit in a place where people literally fight for their lives -- and the staff does it with compassion, calm, and professionalism that deserves every ounce of respect. I've never been to a chemo facility before. You expect something sterile or clinical, but City of Hope South Pasadena is different. It's human. It's kind. The people here don't just clock in -- they show up. From the front desk to the nurses to the volunteers offering water and candy, everyone treated my friend with dignity and genuine care. We were there about four hours, and in that time, I saw more quiet heroism than most people see in a lifetime. Nurses moving with precision and grace, comforting patients like family. No chaos, no coldness -- just empathy and skill in perfect balance. They even offered me water and candy while I waited -- a small gesture, but it meant the world. It reminded me that while medicine keeps people alive, kindness makes it bearable. Life is short. Sitting here makes you realize how fragile it all is -- and how strong people can be in the face of something so heavy. To the staff here: you are heroes. To anyone reading this -- hug your loved ones, laugh more, and don't take a single day for granted. City of Hope South Pasadena isn't just a medical facility -- it's a place where hope has a heartbeat. The care is professional, the staff are angels in scrubs, and the compassion is real. If your loved one ever needs treatment, know they'll be in good hands here.

City or Hope is renowned for its treatment of patients with cancer but they offer other care as…read morewell. I needed a new Endocrinologist and a referral led me here. I also thought it would be good to have an "in" just in case. Unfortunately, my experience didn't go well. To be honest, I have a fear of going to doctors and avoid it as much as possible. I arrived early for my appointment as instructed. The staff at the front desk were courteous and professional. About 10 minutes before my scheduled time a nurse escorted me to the room and took my vitals. When she was done, she said the doctor would be in shortly. 35 minutes later - no doctor. The room was cold, my fingers were numb, and I had to get back to work so I walked over to the front desk and told them I was leaving. The next day I received a call asking me if I wanted to reschedule. I said no because I was afraid the doctor would be a no show again and I would find another doctor. Later that day I received another call asking me the same thing, and I gave the same answer. This time the scheduler told me there were two other doctors in the network at the same location and she could book me an appointment with one of them. Unfortunately, the soonest appointment isn't until the end of July but she said she would also put me on the wait list. I appreciate that she went the extra mile to help me. Hopefully, I'll have better luck on my next visit. *Private parking lot.

This City of Hope location is not a hospital, just for medical visits…read more This location is a medical building and shares the space with a bunch of different offices. They are located on the 4th floor. Parking lot is right in front of the building. The only way you can get here driving is by taking Huntington Dr south. Going north will not reach here. You can U Turn through the small street right by Methodist Hospital to go south. Moved here since it is closer to home and Dr. Chung sees patients here a few times a week. He has been my oncologist for a few years now. He is friendly and always answers my questions. The staff is great. I rarely wait longer then 10 minutes.

Just went here a week ago. Saw Dr. Chung who performed a procedure involving my bladder. When doing…read moremore research on the procedure a lot of other Dr's either put their pts to sleep or gave them pain meds. Dr.Chung did neither and said the procedure wasn't that bad. I've had a horrific "recovery" and have tried to contact him and the office several times. I've messaged through the patient portal, called the nurse triage line, left messages- no one has gotten back to me. I would NEVER trust this facility or its doctors to perform any medical procedures on you or your loved ones. I fear I have permanent damage and I will call every day until they finally give me the time of day. The fact I have to call every day and no one gets back to me is infuriating.

GREAT LOCATION TO SEE PHYSICIAN…read more============================== Found out my husband's pain management physician practices out of this beautiful new location by Santa Anita Racetrack. Who wouldn't want to go there instead of the main hospital in L.A.? Free and nice parking is a bonus. Easy freeway access is a bonus. Lots of food options nearby is a bonus. Nice waiting rooms is a bonus! It's so new I didn't feel like I was in a germ factory. I had my coffee, ear pods and I watched my Britbox crime series while I waited for my husband. I wish I would have a taken a photo of the view from the 2nd floor waiting area. It was nice. I hate horse racing because I feel like it's abusive to the horses, but you could actually watch races from the waiting rooms in the west building.

I woke up w/my rt leg not able to move w/o excruciating pain, (15/10); I'm very good with pain, so…read moremy husband took me to the e.r., Sadly Keck USC is the closest one. I was on my old crutches when arriving because it helped to keep my weight off the leg & help with movement. The very kind security guard immediately got me a wheelchair. She also helped me gather my registration paperwork so I didn't have to wait in line. The nurse who took my vitals asked why I was there. This is not a common condition, but she said she had to check with her attending who determined it was not an emergency. A simple Google check would have told her that it was life threatening, but she was NOT a good doctor. More on her later. After a couple of hours, they took me back for a blood panel so they could do a CT scan w/contrast completely skipping an ultrasound then an MRI w/contrast. The phlebotomist was good. I told them I was freezing and could I please have a blanket, & I hadn't eaten all day; could I have a sandwich. The doctor, whom I already went over all of my health issues, asked, "What if I got you a full meal instead?" I again had to remind her that I was on the FOD map diet for my IBS and could I just please have the plain sandwich and the blanket. This is now the second or third time asking for these things. She said she'd check on these. She and her attending both examined me, pushed very hard on the painful area. If it had been a clot, it could have broken apart & killed me. I finally got my blanket about 6 hours later. Still no sandwich. The female doctor/attending sucked & said if I was nauseous, I would have to keep the oversalted crackers down, which I did, then I could have a sandwich. I ate one pack, stopped, & was so angry thinking, "Does she think she's my mom?" I know my body & have been through enough things that I know what I best respond to. My husband found someone & told him what the m.d. said and could he please bring me sandwich. He said he would check on it. That was all of their responses. You would have thought that their sandwiches were on lockdown. In the meantime, I was in the main waiting room w/10-15 people vomiting non-stop. Finally, it was my time to go to the CT scan room, which I didn't get because someone was stroking out. Understandable. So I asked if I could have my sandwich while I was waiting because they were giving me strong pain medicine, & I still had to take my own, so I needed something in my stomach to help with the acids. "I'll go check on it." They rolled me into the inner waiting room left me facing the wall because I was apparently their prisoner except for no bread or water. When it was finally time to take me to the CT room, I asked about the Zofran, AGAIN, because I know how nauseous the contrast makes me. OOPS! They forgot to order it, so I had to go back to my prison cell. At least this time, they left me facing my husband who again asked about my sandwich. "I'll go check on it." At least an hour later, they finally got the Zofran and were able to take me to the CT room. Brian, the assistant was very nice and patient. He even offered to replace my blanket with a warmer one. When my husband asked him about my sandwich, he said, "I'll go check on it." The actual technician in the white lab coat was a little too in my face and rushing me. I COULDN'T MOVE MY LEG; I WAS DOING THE BEST I COULD! They rolled me to the main waiting room w/all of the vomiting people. After an hour or two, they came to get me just to put me in back in my prison cell. My husband had to go let our dogs out and feed them & asked again before he left about my sandwich.. "I'll go check on it." I was in the little waiting room at 3:00a.m. by myself & didn't sleep because I didn't trust these people. Meanwhile, the new RN's or MA's, (I couldn't tell which from their lack of professionalism) just kept flirting with the married NP who's ego got bigger with their many questions he answered. They could have researched on their own. I waited until 5:00a.m. because everyone kept ignoring me. Since no M.D. or P.A. was present, just an N.P. who was basically in front of me but never checked on me nor made eye contact w/me in those two hours, I finally asked very loudly "Is anyone going to tell me what's going on with me?" No response. A few minutes later, the N.P. shouted back (HIPPA), "I just now got your test results," (right) "and I'll go over the results, discharge paperwork, and any notes for work," but he just handed them to me. Luckily, I'm have a pre-nursing AA along w/a bunch of certs since I had to read them on my own. He said he would remove my port I reminded them I had because I know they would have left it in. I was already taking it out when he said he could do that. The CT scan was clear. I said, "doesn't explain my symptoms". Him, "Maybe we should run more tests. Which ones?" I asked to be rolled out. I'll go to the pro's to figure this out. Never got my damn sandwich!

It's been over 4 years since I stepped foot in this clinic but I still remember the warmth of their…read morestaff like it was yesterday. We saw Dr. Kirimis, who was always dressed brightly and welcomed us. She would give us any bad news in as positive a way as possible, which was reassuring in an otherwise heartbreaking experience. The front desk staff, Rosy, was also amazing. She always greeted us with a smile and warmth. I will always remember her. Thank you guys so much for all that you did.

My office consultation visit was the perfect experience, from my check in with the front desk, to…read morethe intake nurse and then meeting Dr Applebaum. Their professionalism was A++, Dr Applebaum took his time to explain all My test results, answered all my questions and I never felt rushed or dismissed. I highly recommend their practice, and when I left, I felt that this was a good experience.