Just a short walk from the St Augustine parking garage is the Visitor's Center (also called the St Augustine Civic Center). A plethora of historic landmark information inside and felt like a mini museum. The two women at the information desk conversed briefly about the concept. Behind the desk was a huge pillar with a painted detailed timeline of the landmarks in the immediate area. Took about ten minutes to view most of the interesting stuff which was spaciously displayed. They also offered clean gender assigned bathrooms and a little food mart and gift shop. Oh wait...did I also say it had freezing air conditioning? read more

St Augustine Visitor Information Center - Visitor Centers Near Me - Saint Augustine, Florida

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Thank god this place exits for a bathroom break. All we needed to learn from St Augustine was in this building. Three ladies were walking around to assist and had a long talk with two of them at the visitor help desk. The maps for the historic area was the most helpful with a gift shop that had sodas and snacks. read more

St Augustine Visitor Information Center - Visitor Centers Near Me - Saint Augustine, Florida

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Make sure you stop by the Saint Augustine visitor information center. It is awesome, clean, modern, and staffed with very helpful associates. They also have an awesome Gift Shop so be sure to pick up something on the way out. We were getting information; but, we also were taking refuge from the heat, humidity, and the badly needed rains. The visitor's information center also was very conveniently located near our hotel. An A+ plus experience. read more

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The Saint Augustine visitor information center was on route for us on a family vacation road trip from NC. We stopped in to gather more information about the historic city. After finding parking nearby we walked a few blocks and arrived briefly. The information center is situated in a well preserved historic building with beautiful hardwood floors and fine wooden benches. The information center agent was thorough and knowledgeable as she guided us through the area map and referred us to other available resources online. There is also a small museum situated directly behind the main front desk. The open exhibition is available to the public that displays historic artifacts, background of the founders of at Augustine as well as a model display of the "San Pelayo". We ended up using the knowledge gained here to plan a walking route tho out the historic city which our family enjoyed. We had a great time stopping here and would highly recommend to anyone checking out the area. read more

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Always a good first stop if you are visiting, especially if it's your first time. Parking garage next door, bathrooms available and all the guides and coupon books to plan your day. read more

St Augustine Visitor Information Center - Visitor Centers Near Me - Saint Augustine, Florida

St. Augustine Visitor Center is a huge air conditioned building with lots of information, verbal and printed. Great location on the edge of the tourist action with the parking garage right across from it. Great location to start your initial outing in St. Augustine. Not to mention the trolley and STAR stops are right out front. There are some cool displays inside and a cool replica fountain of heads outside. Nice place. read more

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St Augustine is known during the holidays for what National Geographic stated is one of the best Holiday light displays in the country. The "Night of Lights" as they call it is something thousands or maybe millions of tourist come to see each year. The parking garage near the visitor center if fully accessible and free for those with a handicapped placard even on these very busy nights. My suggestion is to arrive no later than 5pm for parking. The actual visitor center is very accessible and has the most helpful staff. When we arrived there was time before our Trolley tour of the lights to catch dinner and of some shopping. Imagine my surprise that even in a historic area the accessibility was horrific! Most of the establishments have at least one step at all entrances and no one has bothered to even put out a portable ramp for wheelchairs. Accessibility should NEVER be an afterthought and yet here it is even considered. I have written the City management to ask why and if a plan is in place to correct these blatant ADA violations. I even asked one store why and all the staff just shook their heads and apologized. With only one step surely they could put a ramp! Three different I e cream places near the visitor center was complete inaccessible. I left disgusted and didn't even want to see the lights but since this was a family event I decided to make the best of it. The trolley tour was nice but the music was terribly loud and the y didn't stop anywhere for pictures as the brochure had stated. Again accessibility was an afterthought. ONLY ONE accessible spot in the back of the first car, and only 2 others could fit in my row so if my other son had come with us we would have had to break up the group. The ramp for the trolley was an older model and let you off into the street instead of the curbside. Not safe but thankfully they had staff assisting. Overall very very disappointed because aside from the actual visitor center most of this City is inaccessible which inn2025 is unacceptable! Maybe the City Manager will respond to my email???!!! Let's hope so. read more

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We stopped in recently to use their restrooms after parking next door at the parking garage before heading over to the food festival at the park. It was filled with tons of local history and a ton of information about the area plus it has a bunch of gifts and souvenirs to purchase. It's a very nice information center! Enjoy :D read more

St Augustine Visitor Information Center - Visitor Centers Near Me - Saint Augustine, Florida

Although we have been to st Augustine a few times we typically stop into the visitor information center when we arrive to refresh our memory, use the toilets and get some much needed AC. The staff here were all very friendly and helped us out with the questions we had and even let us know about the local area and the history, and even gave us a map! They were all very knowledgeable in the area and certainly made us feel welcome and want to come back very soon!! read more

Tony and I went to St Augustine Florida while on Vacay 2022. Tony had never been here before, but I have been to St Augustine several times in the past with my kids and other family members. We walked down to the visitors center from our hotel. The visitors center is free to enjoy. There are restrooms, gift shop, informational brochures and museum displays. It's very nice. Very clean and lovely, absolutely lovely!!! read more

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The St Augustine Visitor Information Center is really big and includes a number of historical displays. This is the "official visitors center" - you may notice other "welcome centers" or "visitor centers" being operated by one of the various trolley lines serving the historic area. At this Visitor Information Center there is a large parking garage with a $20 flat fee to park. We arrived around 1p and circled round and round in the garage looking for parking. We ended up parking on the roof. Maybe some more informative signage could route visitors to the roof quicker. The Visitors Center is open until 5:30 pm daily and is staffed by some very personable and knowledgeable people. One of the staff told my wife that if we walked out the front doors, the fort would be directly in front of us (across the street) and that it was a short walk to St George St (the focus of the historic district). We skipped the trolley tours and the free downtown shuttle and just walked the short distance to the historic area. The staff in the center was most helpful and they have tons of travel related literature that they're eager to share. read more

We stopped in here when we first arrived in St. Augustine after parking in the city owned parking garage located next door. I'm so glad we stopped in! This visitor center is awesome! Besides having clean and spacious restrooms, there is a great overview of the history of the city and interesting displays and artifacts to look at. Even a gift shop to shop in. And, they have printed maps you can take with you as you set off to explore the city on foot! read more

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Start Here! Founded in 1565, St Augustine is oldest continuously-inhabited European-established settlement in the United States, so it is no exaggeration when I say there is a lot to see in this town! Unless you do your homework before you make the trip and come prepared, you may miss a few must or see locations. That is why St Augustine Visitor Information Center (VIC) should be on your list of places to visit on day one! The staff is extremely friendly and welcoming and they are very helpful with all the information visitors may need. Depending on the time of the year one may be visiting, there may be very helpful information about special and/or cultural events you can access. You can also get a lot of helpful information on tours, museums, restaurants and more. The visitor center itself has a few interesting exhibits, a good gift shop and most importantly, very clean restrooms!! So do not miss on any good information, and make VIC where your St. Augustine visit begins! read more

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Beautiful old building. Very friendly staff anxious to help you enjoy your time in town. A gift shop. You definitely must stop here before wandering around town to get a map and 'must do' information from a local. Large clean restrooms inside and a parking garage with a flat fee of fifteen dollars, paid at entry. read more

St Augustine Visitor Information Center - Big bathroom is nice and clean. - Visitor Centers Near Me - Saint Augustine, Florida

For a Visitor's Center, it great! Not only for Visitor's information, but in addition, a Museum of sorts as well, and a very nice gift shop. You need to stop here. read more

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After visiting the nearby fort we stopped in the visitor center to pick up some maps and other tourist stuff. It is in a huge and airy old building - not your typical cramped visitor center. The staff here is beyond helpful. After picking up a map I was perusing the other racks of tourist info and I was approached three different times by staff asking me if I needed help and what questions do I have. Very friendly! They also have a number of displays and exhibits about the early history of St. Augustine. And they have some very clean bathrooms! A good place to get your bearings before touring the area. read more

St Augustine Visitor Center is one of the finest visitor centers that I've seen. This must be your first stop in this historic landmark city to learn what to see, where to get tickets and get background on the history of the area. We came back for a second visit, there was so much to see. First, parking is a bear. There is a parking garage adjacent to the center but costs $15/day, so if you are just there for a half hour, not worth it. We parked over near the antique district where there was free parking and walked. There is also metered parking near the fort if you arrive early. The visitor center is across the street from the fort. The building itself is a work of art. Spanish in style with mosaics and sculptured art surrounding. The grounds and inside are immaculate and welcoming. St Augustine knows how to treat visitors. The center has a great display of ships, artifacts and even fossils from the area. On our second visit, there was a live demonstration of spinning yarn and our granddaughter was invited to spin. What a blast! There is an information stand and lots of brochures for various sites. The staff is knowledgable and helpful. The gift shop has lots of local and themed merchandise. There are nice restroom facilities and a few benches the rest your feet. read more

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Great place to visit, with a convenient parking garage next door. I enjoyed looking around the grounds and museum. The best part for me was the gift shop, they have lovely things at great prices. It's very close to the end of St. George street, which made it a great place to start and end our explorations. The staff is very helpful and friendly. read more

Friendly, helpful employees. Had a great conversation about lighthouse souvenirs and wish for one showing success of making it to the top. read more

St Augustine Visitor Information Center - Outside of center - Visitor Centers Near Me - Saint Augustine, Florida

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This was a nice and sizable visitor center. I'm used to seeing just a couple of racks of brochures (and not much else) at these types of places. There are various historical displays inside, so if that appeals to you I would budget 15 minutes for browsing. I did notice a tiny gift shop inside selling pricey goods. Explorer's passports are sold here as well. There were ample amounts of restrooms here as well. This is a good spot to get help with any touristy questions. read more

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This is the first place you see when you come out of the visitor parking lot. When you first walk towards the building there's a beautiful mural on the ground and info stands to tell a little history of St. Augustine to start you off! It's a great information center! There's lots of handouts to help you find your way through St. Augustine, and also cool tours you can take! There's PUBLIC restrooms located in this building that you can use. These bathrooms are pretty much the only public bathrooms that I know of other than if you're in a store or restaurant throughout the city. There's a nice gift shop inside to the left which such cute trinkets you can take with you! The building is very clean as well as the bathrooms. All of the staff I encountered were friendly and ready to help you on your stay in St. Augustine! read more

St Augustine Visitor Information Center - Visitor Centers Near Me - Saint Augustine, Florida

An absolutely wonderful visitor center, located right next to the parking garage in downtown Saint Augustine. You park your car in the garage, pay your $15, and then once you exit the garage you have the option to go straight into the visitor center, or make a right and go into downtown. I recommend you go inside to the visitor center. It is like a mini museum. It has artifacts from all of the historical eras of St. Augustine. Starting in 1585, leading up to the present day. Of course there is a wonderful little gift shop off to the side. You could pick up a last-minute gift, a book, a snack, or something to drink. The visitor center is also good if you need a bathroom break. Now that I know how close this visitor center/parking garage is, I would use it more frequently on future trips to Saint Augustine. read more

St Augustine Visitor Information Center - Replica sailing ship. 1/13/19 - Visitor Centers Near Me - Saint Augustine, Florida

Great way to start a day in St Augustine! The visitor center has clean bathrooms, a bit of history throughout & a fabulous gift shop! I picked up a little Christmas gift while is was there and was tempted to make several purchases! My sister found several trinkets to take home! I will be sure to return! read more

This visitors center was quite impressive from others I have visited. The parking garage is connected so it's easy to find. They had a wonderful exhibit of documents and artifacts donated by a family that detail the history of how St. Augustine came to be. My husband and I actually took some time to walk through. I'm actually surprised it was free to view. They could've easily charged admission. There are displays with brochures of things to do while visiting and a cool touch screen and interactive display to help plan your visit. A gift shop is off to the side but we didn't stop in. We were also able to purchase tickets to the Night of lights holiday trolley ride from a representative with Ripleys. But just a note that if you buy online, you save $1. There are also restrooms and some vending machines outside. Great first stop before venturing the area. read more

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The visitor center is your location for a bathroom break after you have driven and parked in the garage for $12/day. There are also several interesting exhibits inside and a garden in the front as well. The tile walk is also nice to explore. read more

The people in all the areas were very nice and helpful, however.... They charged my Dad full price to visit the Fort even though he said he is a military veteran and should be able to get in for free because of the National Park Service. They also charged my mom full price even though she's a senior. So the lady at the table selling passports totally ripped them off. I also tried to purchase an item at the shop but they needed 4 different people to try to figure out how to ring something up on a register without a bar code and didn't know how to use the card reader. The manager came by to help and then just straight disappeared and didn't come back and left her volunteers to struggle alone. The volunteers were very nice but the experience was very stressful. read more

My son and I came to see the Picasso art exhibit. As Ashley had mentioned, it is mostly Picasso's bull work in drawings, prints, and ceramic formats. Lots of toreadors and bulls. There is a video with PIcasso painting on glass and you can see how he creates his forms. My son and I sat there trying to guess what he was creating as he painted it. There is also a timeline of his life and paintings from each period. We were lucky enough to be able to listen to a tour guide present it and tell us in-depth what each period meant. Wow, Picasso was such a player. Lol. One of the most interesting parts of the exhibit was the 12 part bull study in which one could see different stages of Picasso's technique. This exhibit will be gone in August 2013, so come see it now! Adjacent to the Picasso exhibit was a smaller one featuring artwork inspired by Picasso created by local students. There were some pretty nice artwork there. One was third place (collage featuring music notes and cut newspaper) which I felt should have been first, but oh well. Yes, we drove almost an hour away to see this, and yes, we got hungry afterward and spent a bit on the local businesses too. Smart move, St Augie, smart move. Lol. (Jacksonville, are you listening?) read more

I like the visitors center at St. Augustine. On this stop, they had a huge event called Tapestry going on for their 450th birthday celebration. You weren't allowed to take pictures, and that's understandable, because this is all artisan work, but it covered a lot of the city's history through artwork. It was quite interesting. And yes, here, you can park in a garage for $12.00 all day. If you're lucky, it will be in the first level, where it's nice and cool! read more

Richard White did an amazing job drawing on the map of how to get around the town and what to see. He was extremely knowledgeable and very welcoming! Lynn & Rich Smith read more

St Augustine Visitor Information Center - Visitor Centers Near Me - Saint Augustine, Florida

Where can I put a review for the parking garage? Or file a complaint? It took over 30 minutes to leave the garage tonight (12/23 @7:30pm) from the 3rd floor. There was traffic but much more could have been done to help control the traffic to flow out of the garage vs people sitting in cars and people honking etc due to the lack of movement. read more

I am currently visiting from Missouri, and I found the visitor center to be a great place to start your exploring. There are endless resources and information to help you find what you're looking for. The staff was very kind and helpful, and the gift shop was the best priced gift shop I've ever been to. read more

If you are on an Adventure to the historical part of St. Augustine, I highly recommend stopping by the St. Augustine Visitor's Center prior to your adventure. The Center is located directly across from the wonderfully new convenient parking garage on Castillo St. As you walk out of the parking garage to the historical district the Welcome Center is directly in front of your path. Actually there are some beautiful mosaics on the outside of the building that are worth a peek as well. The interior of the Center is extremely large and done floor to ceiling in polished woods. It is actually quite beautiful, with some fascinating historical displays and a great 1st starting point for a beautiful day in historical St. Augustine. The Visitor's Center staff is incredibly friendly and extremely knowledgeable. These folks seem happy to assist you with any tour or trolley tickets as well. Most importantly, the Visitor's Center has every piece of literature to take with you on your walking tour for the day. Most importantly they have a great colored map with the entire labyrinth of streets for the St. George area. All of the shops and locations are noted in little icons throughout this specific map of St. Augustine. Perfect for those not so familiar with all of the little side street, hole in the wall shops within this condensed area. Important to note: There are very clean, air conditioned bathrooms in this facility as well, which may be important when heading back to the car after a long afternoon in the St. Augustine sun. read more

Blanco was so very helpful in the process of figuring out what to do downtown Saint Augustine! He had a smile on his face, helped answer all of our question, and recommended the best places! You're great Blanco, thanks for helping us have a great day:) read more

If you're a tourist and just don't want to get lost while visiting this ancient city, well what better place to come visit than the visitors information center. Yes, I am a guy and I have no problem asking for directions when I know I'm fairly out of my depths in getting lost somewhere. To avoid that I don't mind coming here and getting as many little maps and points of interest fliers as possible. This place has a ton of information so you could do your own walking tour of the area without having to pay up the duckets to someone else for the simple task of talking to you. The folks are nice here and they also have a slew of helpful hints for better enjoying your visit and not missing specific things and activities. So hey, stop by the visitor center here, it'll actually be useful in getting you ready for your day. read more

This is a good launch-point for your tour of Old Town St. Augustine. The facilities are nice. I would give them four stars. They are clean, well lighted, and well marked. For services, I'd give 2.5 stars. There is more selling of private tours inside than genuine, visitor-center information. And half the inside space was dedicated to an art exhibit (pay to enter) that had nothing to do with St. Augustine, so I don't really get that... Still, overall, this is a good starting point, and it's adjacent to the big parking deck. read more

Made a special trip to see the Picasso exhibit. Can't believe such a place could get in that kind of art. It wasn't a huge selection, mostly his Bull work, but still, to see such in a visitor's center is almost unheard of. Everyone was friendly and helpful. And it was a great day to go. read more

Helpful staff, tickets reasonably priced and the convenience of having the trolley is well worth the money spent.

Very cool visitor center! Be sure to get the entire free booklet, as it has very useful maps with major sites and restrooms marked. The same booklet has historical maps and some surprising insights. The center has a lot of history and clean bathrooms, making it a required "first stop" when hitting the city. read more

This was the first place we visited after finding parking in St. Augustine. We decided to stop at the visitor center to learn more about the city as well as to decide what we wanted to see. The visitor center is clean and well maintained. It had an exhibit about the history of the city which was interesting. The artifacts were well maintained and we found it very informational. The bathrooms were clean and its the perfect place for a bathroom break. There's a small visitor shop for your souvenir needs as well. You can also purchase combo tickets for the attractions. Definitely worth a stop especially if you've never been to St. Augustine. read more

I stopped into the visitor's center with my group just to cool down and rest before heading on to our next stop. It's a nice facility and it had the restrooms and water fountains we were looking for. We didn't have time to look at the exhibit area but from what I saw It looked nice. I'd recommend stopping in here for information when you are visiting St. Augustine. An added bonus was they have one of those machines that make the pressed pennies for a souvenier. My kids always love those. read more