TL;DR seems to no longer be operating. After taking money and emailing for '24 taxes for the past…read moreseveral weeks they've not responded to emails or phone calls. They were great a few years ago but now it seems I have to start dealing with the fact they took money but didn't ever file taxes.

I've had TL;DR do my taxes for the past five years, and they were great…read more This year, something changed. It's August 27 when I write this, and my taxes aren't filed. On June 6 I requested a status update. On June 19 I received an e-mail saying the return is in final review. On June 29 I responded saying I was patiently standing by. On July 2nd I received a response saying it would be at least one more week since the reviewer is out of the office. On July 31 I requested an update. On August 6 I requested an update. On August 13 I requested an update. And today I requested an update. I tried to call the phone number in their signature block (there isn't one listed on their website), and there is no answer. I don't think this firm is still open. I've reached out to new accounting firms to start hiring a new accountant.

Kary's accounting helped me file my taxes quick and easy a were very informative every step of the…read moreway. i will definitely be recommendin Katy's accounting and tax service to our friends and family.

For years, I've worked with various accountants, bookkeepers and CPAs and in all those years, I've…read morealways accepted the fact that response times were slow but not anymore! Deborah and her team are the most responsive group I've ever worked with and it makes all the difference. They always find a way to get the job done before deadlines even when I'm running behind. Most recently, I had some issues with QBO after some sort of software update and after an hour of torture on the phone with QBO support and getting nowhere, I decided to email Deborah and her team. Lois and Ben were able to resolve all 3 of the issues I had despite the fact that after an hour with QBO support, I didn't get resolution of even #1. I am so happy to finally have an accounting team that I can count on!

I've owned my business since 2002 , Debbie has been doing my taxes since about 2005 when my…read morebusiness grew to where B.O taxes became due monthly & I needed someone to do payroll. Debbie has not only taken care of my business taxes but she's also helped with questions relating to ira , sep ira , llc vs corporations . I lost my Mom about 4yrs ago & Debbie helped me navigate that w/ inheritance, real estate & capital Gains. I've referred Debbie many friends Family & other businesses & will continue to do so. I would be lost w/ Debbie

We came to Kathleen Trumbauer in the early '90s, after a number of years with people who we later…read morelearned were incompetent and who made countless errors on our returns. Kathleen efficiently sorted through the mess, helped us re-file a number of returns, and took over our annual tax preparation. For almost two decades, our returns were relatively complex, involving multi-family real properties, investment accounts and several more complex forms of investment. Kathleen managed all of this with ease and kept us well informed about her process. Her work regularly saved us considerable sums, as she was always up-to-date on the latest wrinkles in tax law. Her fees were reasonable to start with, and, over the past two years' returns, as our tax picture became less complex (we'd unwound many of our more complicated investments) she reduced them still further. We now live quite a ways from Seattle - and have for 8 years. Until now, we had remained with Kathleen because we appreciate her services. This year, we finally cut the cord, after finding an excellent practitioner not 3 miles away from us in our small town. While we *could* have handled all our reports, forms and such remotely, we preferred to have at least one or two review meetings and it's just become way too difficult to drive into Seattle! We were sad to go, and hope that our new person will offer us the same level of professional, personal, money-saving service that Kathleen did.

I first did my taxes for a number of years with Kathleen Trumbauer way back in the late 2000s. In…read moreaddition to my regular personal and small business taxes, I also had a big mess of having to redo taxes for several prior years because my previous employer was audited and had messed up their taxes -- and thus mine as well. It was a LOT of complex and complicated work, and Kathleen dove in and straightened it all out wonderfully. Her fees were reasonable compared to doing the same kind of tax work with other CPAs and even H&R Block (who will charge you out the *** if you aren't a simple 1099), especially considering everything I asked of her. She really helped me out of the disaster my old employer made out of my taxes. She was a total pro the whole time, and I really appreciated all her hard work. Fast forward a decade and I was in desperate need of copies of some old taxes she had done because my records got lost and I needed them very badly. Kathleen went above and beyond to dig through old records, old computer files and databases, old backups, you name it! She was able to retrieve some very important information for me that I really needed to have and could not find anywhere else - not even from the IRS! She did all this for a former client with no question and was really kind about it! I was just absolutely floored by how much trouble she went to in order to help me out, especially as I had not been a client for years because I moved out of state. If I was still in Washington, I would definitely still be going to see Kathleen! And yes, I am a real customer, and this is my real experience. Thank you Kathleen!

We used Huddleston for the first time last year and we're so glad we did. We like to meet face to…read moreface with the preparer and they were so accommodating and helpful. Our return was prepared in a short period of time and we even got a sizable refund for the first time in years. We highly recommend!

Huddleston CPAs made a grave error on my business taxes in 2022 (not providing or filing a…read morenecessary form) resulting in 5K in penalties that I was then responsible for to the IRS. While the individual employee responsible no longer works at the firm, Huddleston as a business refused to take ANY responsibility for their negligence. When I tried to request a fair settlement from Huddleston--such as receiving a partial refund for the amount I paid for their tax services given that they failed to fulfill their duties--they stopped responding to my messages. When you trust a business with something as important as your financials, you deserve better, and as a fellow small business owner, I am incredibly disappointed in Huddleston CPAs.

AWFUL TERRIBLE NO GOOD VERY BAD tax business. Our first call went well. After that it went straight…read moreto the bottom of possible customer service I've ever received. Weeks passed between emails. Emails went unanswered. Then I had a call with the whole team where Simone the CEO GUARANTEED me it would run smooth from here on out. I gave them another chance and I was ghosted for over a month. 3 weeks ago I emailed them to let them know I was disputing the charges for services not provided. Today, 3 weeks later I got a 7 paragraph email apologizing and saying they are going to contest me with AMEX. UNBELIEVABLE. If you are considering them, STOP!

I do not understand how you can onboard a new client properly, by barely communicating with them…read more That was the first red flag. I had to introduce myself to my bookkeeper, weeks after I was told who it would be. Weeks would pass, and I'd look up, from my extremely busy business (there's a reason I need a bookkeeper!), and no word from anyone at this firm. I really hate having to babysit adults. That's what I was constantly doing with Clear Accounting. I laid out my discontent to them about lack of communications and output, and said I had 2 reasonable expectations - timely communications and reporting. But then the same thing happened. Since last Dec. I received one report from them - ONE - which they extracted from data they imported from my previous firm, and sputtered around with two different bookkeepers. I left them mid-May 2020, and the firm I went to communicated with me more in 2 days, then Clear Accounting did in 6 mos. That is not an exaggeration. When I asked for a few months refund back, I was told some explanation about how they had worked "X" number of hours on my account.....Yeah, right. They get the autopay setup, and that happens like clockwork. Nothing else about this firm is that way.

If I could give this business less than a one star rating I would. The owner doesn't return calls…read moreor emails. You have to persistently reach out. When by chance you do get her on the phone she doesn't know who you are. She made a mistake on my tax return, in my favor, which the IRS picked up! I asked her for an explanation and she said I had overpaid, which in fact wasn't true. Almost a year later, and I still don't have my refund. I have asked her monthly to contact the IRS as she's my legal representative and can get through. Every time she gives me another blow off reason why she can't get an answer. And we're talking about a lot of money. I finally went to another accountant and got an answer in a day! One day! And again the long delay was because of something Mimi had done and failed to tell me. When pressed about it, again, she said it was my fault. Mimi and her team couldn't care less about your business. Her work is sloppy and she's dishonest. I can't warn you strongly enough not to use her.

Mimi Pangallo is efficient, fair and knowledgeable…read more Rockstar Mimi....she would make recommendations on tax deductions that we were had not realized were available. She did not over-complicate things. She was fair and always took responsibility. Once when we had a little speed-bump issue on her side, she solved it at no charge (the right thing to do ...we didn't even have to ask). I appreciated her accountability. It is confident building when your accountant understands your situation and can make some $ saving suggestions. Isn't this what they all should do?!? Nope, they do not all do that. Some of the big firms we have since worked with make a meal out of simple things and do not have any proactive suggestions. I miss Mimi. We moved on when my new partner brought some global expertise needs, but i miss her and her firm. I refer to her as often as I can. Now that things are simpler again, i will be calling her. You will be lucky to have her on your professional service team.

Got a letter from the IRS today stating that I did not report income on my joint return. I gave…read moreCarol a call and she personally answered my call. She helped me to interpret the letter, and described the next steps to take, at no cost. She was also very transparent about the costs of working with Calhoon & Calhoon if I was unable to resolve the issue on my own. Really wonderful! Thank you!

Carol saved my bacon. I had a slightly more complex tax situation than I've dealt with in the past…read moreand that led to my little tax extension I filed. Somehow I managed to put this out of my mind until about 2 weeks before my extension was due. Enter Carol. She took me on, get me setup, helped me to configure my quickbooks a little saner and got me all taken care of. So good to be working with a true professional with extreme levels of integrity. Highly recommended.