I found Gentle Frog on Youtube and signed up for a one hour session after screwing up my Amex charges among other things. The best investment ever. Rachel was totally on it- easy to use Zoom call. After the call received notes and a video of the entire call. All I can say is if you need Quickbooks help, Gentle Frog is who you need to call! read more

Just started my company last year and though I have some prior background with accounting concepts, I needed help understanding QuickBooks Online specific to my business. Gentle Frog has been so great so far over two appointments! It's really easy to find an appointment and a book time. And they have been able to help me with some specific topics - confidently clearing the Opening Equity Balance that was generated when I initially sync'ed the bank account, guiding on duplicate Credit Card accounts, understand reconciliations, etc. Even if you know how to do accounting, they are a great sounding board to give you more confidence. If you don't know anything about accounting, I'm sure they can help you get the books done. And, unlike Intuit support, you have more of an ongoing relationship with them. read more

I absolutely adore Rachel at Gentle Frog! She's amazing, fast, efficient, so knowledgeable, and the best part is that she doesn't shame you for not knowing what you don't know! She really makes you feel like she is "on your side" in this wacky world of numbers that not all small business owners get. I appreciate being able to do "bite size" meetings, and the video recordings and notes/homework after are above and beyond. They really want you to succeed and they totally feel like a coach which I super appreciate! The scheduling is also super easy and convenient. 100000% Recommend (like I said, maybe numbers aren't totally my thing but I don't have to worry so much about that anymore!) read more

Rachel is phenomenal. I've had a quickbooks issue that NO one has been able to help me with for several years not even quickbooks support! When I made the appt with Rachel, I thought it's not going to work either. Well, I was gratefully surpised. She knew exactly what the issue was and what to do. Not only that, but could explain everything in a way that I understood. She is my go to from now on. read more

Rachel is amazing! I first experienced her teaching superpower in a SCORE QuickBooks workshop. Her ability to explain things in a concrete, practical and fun way had me hooked. I grabbed her biz card and scheduled an online 1:1 appointment within the week. I've been operating my small business for 9 years and, thanks to her expert coaching, I am now successfully keeping my own books myself! I love knowing that I can easily hop online and schedule with her at any point if I get stuck. Annd, she is suuuuper responsive to emails and has a great sense of humor to boot! Thank you Rachel, aka The Gentle Frog Lady! read more

Gentle Frog is simply outstanding! It's incredibly empowering to have someone who is patient, knowledgeable, and supportive to deal with Quickbooks. I had some specific issues in my Quickbooks and Rachel was able to address them and help me understand what was causing them. The Zoom meeting worked great to be able to communicate and see what the issues were and then work on the processes that needed to be put in place to solve them for the future. I can't recommend this service enough!! read more

I would recommend Rachel to anyone that is needing to understand QuickBooks. She has a teaching spirit and has a way of teaching that makes everything click in your head. Cannot say thank you enough times! read more

I took a class that Rachel taught at SCORE and she was an excellent teacher. She was thorough and took the time to answer any questions we had. She made learning quick books fun! In addition to the class, she offered a free 15 minute follow up course via Zoom online. She took me step by step on how to do the things I did not know how to do. She was patient, kind and helpful. If you are looking to learn Quick Books, Rachel is it!!! read more

I am so glad I am working with Rachel. She has made a world of difference for me as a bookkeeper. She helps me "get it," not "just do it and move on" like most web tutorials. I highly recommend her. read more

I use Gentle Frog (which switched to Centrisome) for my bookkeeping and I can't say enough great things about Rachel. She is smart and capable and fun to work with. She has saved me a great deal of time doing my books and I can relax knowing they are done well! Rachel's superpower is teaching so you will learn a lot about bookkeeping, which I think is helpful. read more

Rachel is an exceptional Quickbooks coach. We spent an hour via video to setup a new company in Quickbooks Online and it was worth every minute and every penny. We covered topics and questions I didn't even know I had. Rachel has a keen eye for the details and is an excellent communicator. We moved quickly and her explanations were clear and concise. I'd definitely recommend Rachel for anyone looking to jump start their books. read more

Rachel is a fantastic resource for anyone who wants to really understand how Quickbooks works, especially the online version. After using an outside bookkeeper for many years, she demystified it to the point where I now have a thorough understanding of how it works. Having the ability to pull your own reports alone is a great time saver. Gary read more

Don't struggle on your own - get expert QB Online Help Now! I signed up for 1 hour training with Rachel and we covered so many areas that I had spent hours trying to figure out myself! We used every minute of the session for practical help. Rachel has eagle accounting eyes and spotted problems so quickly and walked me through how to fix. Thankfully she recorded our session so I can revisit procedures AND she sent me a list of actions to take to resolve the mistakes I had made. I will absolutely use her services again as I felt like I got excellent value. Name of company is funny as Rachel is a quick thinker, quick talker and quick problem solver! read more

I met with Rachel Barnett to solve some QuickBooks Online problems and she was great. Very knowledgeable and able to get to the heart of a problem very quickly. Her instruction has given me an increased sense of confidence moving forward with QBO. She is an excellent teacher and I highly recommend her for any QuickBooks questions. read more