The sales managers were extremely knowledgeable and very helpful throughout my purchase. I have a…read morelot of checks and balances to adhere to, which led to plenty of back‑and‑forth before we could finalize anything. Despite the complexity of the situation, the sales team remained patient, supportive, and consistently helpful. Their professionalism made the entire process much smoother.

Horrible, terrible experience. Bought a Powermatic PM1250…read more($1000 air filter) in September 2021, it was having issues for couple months and stopped working Dec/21, when I reached out to Ultimate Tools. Had to contact them at least 4 times before I finally got a response - a phone number for Powermatic. Contacting Powermatic, I was told Ultimate Tools is the distributor and thus has to deal with it. I received a single possible solution (replacement board), which did not fix the issue. It is now April/22 (about 4-5 months since my initial contact), and I'm still without a working air filter. Powermatic has not returned a single of my 5-6 voicemails, and getting a reply from Ultimate Tools is not much better. I'd understand if I bought a $20 fan, but this is a $1000 air filter. I don't say this lightly - STAY AWAY!!!!!

Found Nelcos through an online advert while browsing to redo my kitchen cabinets. From the very…read morestart, I found the owner and staff to be very professional and customer focused. The value for the money is unbelievable, as is the quality of the product and installation process. The installation blew me away. They don't stop untill it is finished. They want your business and it shows. I will be dealing with them again - could not be happier.

STAY AWAY!! DISHONEST, POOR WORK AND TERRIBLE COMMUNICATION…read more I hired them to redo all the engineered hardwood in my place following a flood caused by a dishwasher leak. They caused numerous delays in our repair schedule - nearly 5 months delay at their hands and they're not even attempting to come back and finish the job! Portions of the floor are uneven, not glued down as they are supposed to be, and not flush with other tile surfaces. In fact, a week before the job ought to have been finished, and after several delayed completion dates caused directly by them, my wife was having a baby in the hospital. The company co-owner, D. Murcia, emailed me saying he had removed the material from my place, which we paid for, and the job was half done. Further, he said they were not finishing the job unless I agreed to pay more money and that he spoke to other suppliers telling them not to do our job or provide us replacement product. We were totally HELD HOSTAGE and didn't have a choice but to accept the extortive, unreasonable demands because we needed to bring the baby home asap. Additionally, we paid for a premium product but they installed the grade below what we paid for. I STRONGLY RECOMMEND YOU USE SOMEONE ELSE.

I engaged Percy John to supply and install new hardwood flooring in my condo this summer. Because I…read morewas living in my place while the work was going on, my life was a bit awkward, but the installers were professional and accommodating. They were very organized in removing the original flooring, delivering the new material and their tools, and in leaving things clean and tidy. Several friends have come in to see the job in the past two weeks, and all have been wowed by the look and the workmanship. I have already recommended Percy John to three friends who also want to update the comfort and look of their homes.

They did an outstanding job on my condo kitchen. Their work is top notch and very professional. I…read moream very happy with my kitchen, and feel I made the right choice when contracting Century Cabinets & Countertops to renovate my old dilapidated kitchen. They did the work both on time and on budget. I highly recommend anyone to use their services, they have very skilled people working for them. My kitchen is now a job to be in!!

After considering various alternatives, we chose Vancouver General Contractors to turn our dark and…read moredated open concept first floor into a light, bright, modern open plan living masterpiece! It is simply splendid. From our first meeting with Shwan, the Project Consultant, when we discussed our vision, to the end of the project, we were part of all the decisions on everything that needed to be done. We were consulted extensively by Rose, Hoda and the Head Designer Zaineb. They listened and delivered. It was a big project with new floors, cabinets, huge pantry, fireplace, powder room, live wall, new doors and so many other details. The Head Designer, who we absolutely love, Zaineb Al-Saffar was on top of everything -- a great asset to have when we needed any communication with any concerns or questions. She worked very closely with both of us and with her Chief Contractor Mo; Mo was in charge of overseeing the whole project. Mo is great, knows his job, and is quite a perfectionist. A pleasure to work with. Central to the team, Ash and Sarah were absolutely perfect. Renovating our place like no others and recommending solutions to our concerns. The kitchen cabinets and the sitting benches by the window are splendid! Madan Mohan , from Danma Cabinets here in the lower mainland, designed and installed the kitchen and dining room. Excellent workmanship and professionalism. He responded with respect and agreement when we needed to have features corrected. He stands behind his product and workmanship!, The quality of product and workmanship by Canadian Countertops is undeniable; both the kitchen counters, backsplash and fireplace surrounding are perfect. Because of Covid-19, the live wall has not yet been delivered and installed, but this will be done as soon as health restrictions are lifted. Overall, Vancouver General Contractors has delivered well beyond our expectations and we marvel every day at how our home has been transformed. The team was professional, hardworking and produced a high standard of work. Also, I cannot sing high enough praises of Zaineb and Mo, who helped us through the whole process. We highly recommend Vancouver General Contractors!! In fact, we have hired them again to renovate our old bathroom upstairs... the design and material are state of art and it is going to be gorgeous! Anne-Marie Comte and Douglas Pulleyblank

We impulsively hired VGC for our kitchen renovation because I was naive. I believe they do charge a…read morelot of hidden costs and push these "change order" fees that is ridiculous. They gave us a budget for certain items like say our sink... and because I wanted to choose a more expensive sink than their predicted cost, they were going to charge us a change order fee. It makes no sense, if I want to spend a few hundred dollars more on my sink why do they reap financial benefit from it when they gave us a lowball amount to spend in the first place. We were also plagued with mismanagement of our project. The project manager, Ali, they assigned to us was inexperienced and made several errors that delayed our project. He was definitely hired based on nepotism as he was the best friend of the manager, Hussain. The PM was fairly clueless, luckily my husband is a carpenter and he really had to micromanage many aspects of the project. This is a shame since we thought we were hiring VGC to take the stress of managing the projects ourselves. Then Ali left us halfway through project for personal reason. We did get a better PM, Mo after but he had to deal with the aftermath of the first guy plus the first contractor, Hamid decided to leave our project midway due to a dispute with how the company mismanaged payment to him. I was then harassed for weeks by Hamid to pay him or else he'd put a lien on our home. Meanwhile, the manager Hussain did not check in once to clarify or reassure us that we did not owe the contractor anything outstanding as we made payment on time to VGC. Then Hamid further disclosed that VGC definitely overcharge their clients and he said our project should not have taken as long as it did to complete, which left a very negative feeling for us. I felt anxious throughout thinking Hamid was going to show up and threaten my family and I have small children at home, it was not a good feeling. There was also design flaws where calculations were flawed and it required my husband to step in and alter the design and measurements. All in all the project was a disaster for us and we do feel overcharged. I do not recommend them. They were not professional and the trades they hire are also not professional. Don't be persuaded by the smooth salesman pitch from the manager, it's all smoke and mirrors because when things went wrong they definitely didn't care about their customer.

I have used Ikea's recommended installers before and was not happy with the service so this time I…read moresearched for a family owned business that could do the work. I am so happy that I found Ready Renovations. Julia and Paul were very helpful right from the initial email messages and guided us through the process. When it came time to do the demolition and renovation, they both went above and beyond in the work. I can tell you from experience, you will not get the same service from a bigger contractor. Paul and Julia are genuine professionals and beautiful kind people. I have another kitchen I want done in the future, and I will not hesitate to call them once again. Not only for their craftsmanship, but for their genuine care for the client. I highly recommend them and you will see the difference.

They were professional from the moment we contacted them for a quote until the final clean-up. They…read morerenovated both of our bathrooms and kitchen and did a brilliant job. We used IKEA's kitchen planner for our design, and Paul and Julia made suggestions that improved the overall appearance and functionality. We wouldn't hesitate to work with them again, and we recommend them highly to potential clients.

My wife and I considered ourselves very fortunate to wander in to Mike and Ivy's store a couple of…read moremonths ago. Our Condo renovation plans were stalled at DIY chaos. Mike was very calm and grounded and steered us in a great design direction with no pressure. We decided to have him take the entire job and he provided a very reasonable transparent quote and timeline. Of we added many detailed features along the way and Mike gave so much advice and guidance that we really needed and appreciated. His work is detail oriented and very professional as he returned many times to complete tasks until the finish was perfect. Both Mike and Ivy were extremely polite and respectful in all of our interactions and the entire job came in on budget. Mike is highly skilled with over 30 years experience and I highly recommend Kits Kitchen Bath and Flooring for any and all home projects. Chris + Charlotte

The Kits team, Mike, Ivy and trades people were very good to work with. My condo reno was…read morecompleted on time and in budget. Very happy with my new space, highly recommend Kits.

Not sure why Archstone Kitchens is not on Yelp as they were simply awesome…read more I was redoing my kitchen and was planning to replace everything with IKEA. All worked well for a good price except the countertops. My wife liked the most expensive one which was the IKEA Swan Cotton (Quartz) which came out to be $4100.00 - ouch. IKEA was having a sale, so we could get it for $3900. Wanting to compare around, I put a request for a quote online at Vancouver Counter tops. They didn't have the IKEA Swan Cotton listed on their site so I picked the closest one and in the notes said, we would like whatever matches the IKEA Swan cotton best. They got back to me the next day saying they could do it for $2400 and they can get us the IKEA Swan Cotton!!! I also learned through the process that if you don't want a seam (for example on a corner piece) then you need a jumbo piece. This cost an extra $400. But was well worth it for no seam and I also had the counter top go into the window sills and around some wall parts. It looks very professional. Apparently, the standard IKEA options don't allow for this and there is simply no pricing for this. On top of all this, my contractor was pressing me to get it done right away. Archstone said it would take two weeks but after sharing my situation they were able to get it done in under a week. Overall they were affordable, professional and friendly not to mention returning my calls quickly, taking credit card over the phone, coming when they said they would come and of course the counter tops look amazing. And personally, I love the quartz over Granite or other types. Bright, can handle heat, moisture and don't need any maintenance. I absolutely recommend Archstone. Cheers Kuhan

We used this company, Archstone, for new countertops in March 2022. After comparing quotes from…read morenumerous companies Archstone was by far the best. price. The quoted timing on delivery and installation was spot on. Our experience was very good and we found them to be very competitive and professional. I would highly recommend this company.