Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

I feel compelled to write a review because I do not understand some of the negative feedback about…read moremy building. I have lived here for almost two years, and while no place is perfect, Hazel has never let me down. I love living here. Each morning, I enjoy my coffee in the lobby, chat with the friendly concierge, and then head to work. Many evenings I walk to nearby restaurants and shops, appreciating the convenience of not having to drive. Hazel consistently deserves five stars in my opinion. A big thank you to the staff for keeping the building clean and organizing great events.

I've spent most of my life in large buildings with 300-600 apartments. However, after two years at…read moreHazel Southpark, which has around 200 apartments, we've realized that smaller apartment buildings are the ideal fit for us. We've gotten to know all the staff, and they know us by name. We've even made friends with a few neighbors. The location is also perfect, with plenty of restaurants, shops, medical facilities, and even a mall all within walking distance.

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

My husband and I rented a home in SC from CLT Prime Properties for almost a year and a half and had…read morea very good experience. CLT Prime Properties negotiated a few items in the lease for me with the owner. I was having difficulty finding an owner or property management co that was willing to accommodate me - this is the benefit of working with a local company rather than some of those large corporations that own rental homes and are inflexible. Shannon and Wendy are reachable and responsive. We had some issues with an appliance and with the heating system in our rental - Shannon was on top of getting repair/service companies sent out and getting the issues fixed promptly, even at the beginning of covid. The property we rented was nice but wasn't the cleanest on move in. We got it in much better shape before we moved out and Shannon refunded our entire deposit . I did not expect that would happen based on prior rental experiences with property management companies. I was pleasantly surprised with our entire rental experience. After we moved out, Shannon picked up Amazon packages that I mistakenly had shipped to the rental, and he shipped them to me out of state. He also contacted us a few times when the owners' packages/mail were delivered to the rental to help the owners. Wendy sent me a very empathetic note about a personal situation I was experiencing because she had been through it herself. These folks are kind and honest, and the people they have working for them seem to be of the same character. As a renter, I highly recommend CLT Prime Properties.

Best realtor! Working with Kathy was an absolute pleasure, and we can't recommend her highly…read moreenough. As first-time and remote real estate investors, we had a lot of questions, and she was incredibly patient and responsive throughout the entire process. Kathy showed us every potential home we were interested in, providing valuable insights and helping us narrow down our options. She truly knows her business and always had an answer for us, no matter the question. Her dedication was especially apparent when she was on vacation out of the country, yet still managed to be super responsive, ensuring everything moved forward smoothly. She was also a fantastic conduit to the sellers and went the extra mile by referring us to an excellent property management company and several local home insurance agents specific to the state. Kathy's guidance and unwavering support were invaluable. We're so grateful for her help in finding the perfect investment property, and we'll definitely be working with her on all our future real estate needs.

We recently had need of a realtor's expertise and contacted Kathy…read more She was very quick to respond to our inquiry in great detail, related very knowledgeably to our situation and gave us realistic expectations for what came next. It is always comforting to know you're talking to an experienced expert who won't sugar coat information, and will give you a lot of data to make an informed decision. She was also very personable and made us feel like more than just another client. We highly recommend! Thank you so much for your help, Kathy.

Delene and Candace are the most rudest property managers ever! They refused to fix anything, I went…read morean entire winter with no heat. When I moved in a brought blinds because the one they had was raggedy then they wanted to charge me . Candace act like she was stoned every time I talked to her . I believe the managers there ruined the owners business. Mr. Klutts was very nice and professional. One day had the pleasure of him helping me and I told him how Candace any Delene never calls back or answer the phone. Just know I got a call back promptly after that .

After the new management took over this company went down.they went out of business without telling…read morethe tenant or the owner. I had to tell the owner. I hope they give the owner the rent money we paid.

Just terrible! Sounds like they use a third party customer service company. Automated messages that…read morepromise call backs or emails that don't come. I wasted a week of phone calls with no resolution.

Called customer service for my mother who lives in Birkdale. Spoke with three difference…read morerepresentatives who I could not understand and who hung up on me after being on hold for 15 minutes the second time. Extremely frustrating. The neighborhood rules are not enforced and the neighborhood is looking so run down. I have lived in HOA's all over the country and, FSR, is by far, the worst!

We rented a townhouse through this agency, unfortunately the virtual tour showed us a false…read moreimpression about the condition of the place, we were moving from another state so didn't have an opportunity to see it in person, I wish we would. On the moving in day, place was very dirty and covered in yellow stains all over the place, we didn't have finances to go anywhere else so we cleaned place and start settling in, agency put all fault on landlord, which wasn't true. In a week washer water supply start leaking so we submit a request to fix it, next day maintenance guy came and fix it but in process broke the main water valve supply, and run away, here where nightmare started, maintenance company tried to delay fixing the issue they cause as long as they can, we were without water almost a week, until landlord called professional plumbing company without maintenance company being involved, even then they tried to mess it up and cancel plumbing company to come. If you see their name on property do not rent or buy from them! Most unprofessional people we ever had to deal with.

They are a huge scam. Matt will make your life a miserable misery. Read some of the other reviews…read moreabout how this company will steal your deposit. Got charged for pre-existing issues even after signed move-in form showing pre-existing problems. Sure, you could take them to court but it will cost you even more. Stay away. You are warned.