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    New roof installation

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    3 years ago

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    Sky NRG Solar

    Sky NRG Solar

    (29 reviews)

    They were timely in response . Technician were knowledgeable and customer service oriented. Thank…read moreyou for being value focused and outcome oriented. Recommend for all solar needs including installation and servicing

    After choosing a rooftop-mounted solar system, I researched panel options and chose REC panels. Sky…read moreNRG Solar appeared on REC's site as a certified installer, so I added them to my list of prospective providers. Megan from Sky NRG provided a detailed quote and patiently answered my many questions about the different REC panels on the market. I ultimately chose Sky NRG based on my interaction with her and positive reviews on Google and Reddit. I also preferred a local installer in Northern Virginia, and Sky NRG fit that requirement perfectly. We signed the contract on July 26, and the panels were installed on September 10. Megan handled the HOA permissions, and the installation was completed ahead of schedule when Sky NRG found an opening that suited me. Juan and his team managed the installation with careful attention to the aesthetics of the panel placement. Robert, Sky NRG's CEO, was present during the installation, underscoring their commitment to customer satisfaction. We discovered issues with my existing electrical panel during the process, and Robert recommended replacing it. Based on the quality of work by Juan and the overall experience with Sky NRG, I opted to have them handle the panel replacement rather than seeking other bids. Juan completed the job, and I'm pleased with the result. We received Permission To Operate (PTO) from Dominion Energy on October 28, and since then, we've been consistently exporting energy to the grid. I'm delighted with Sky NRG. They never tried to upsell, were always responsive to my questions, and offered a competitive price lower than other bids. Megan and Robert continue to stay involved, and I am confident about their prompt attention to address any future issues. Highly recommended!

    EDGE Energy - Group photo from our 10th year anniversary in Dec 2016. Thank you to our amazing staff and all our clients over the years!

    EDGE Energy

    (32 reviews)

    The EDGE Energy team is super knowledgeable, great with communication, great on pricing, and…read moreextremely trustworthy!

    Based on my personal experience, I would not recommend this company…read more I was initially given a timeline indicating the project would be completed in time for my MEA application. In my case, that timeline was not met, and I had to request an extension, which I understand may or may not be approved. I potentially lost funding for thousands of dollars. The installation process took significantly longer than originally indicated. My project began in August of last year, and I did not receive permission to operate until mid-April of this year. in my experience, communication was inconsistent, with delays in responses and updates. In early to mid-March, I reached out multiple times and was told there were no updates. After escalating my inquiry, I was later informed that a visit had already been scheduled for the following week, which I had not previously been made aware of. This was confusing and raised concerns for me about how scheduling was communicated. Why are they making in house access appointment without ever confirming with me and telling me no appointment has been made at the same time? During one visit, I observed that the door was left open for periods of time in very cold weather (in the 20s °F), despite my requests to keep it closed. When I raised these concerns, I felt that my feedback was not fully acknowledged, as the responses I received focused more on explanations than on addressing the issues I had raised. Overall, my experience was frustrating and did not meet my expectations for professionalism.

    Revolution Solar - Flat roof solar installation in DC

    Revolution Solar

    (10 reviews)

    Shaw

    I had solar panels installed on my house back in 2012. Four of the microinverters stopped working…read moreand the manufacturer sent four new ones. However, the service warrantee expired and the servicer, Omnidian, would not service even though I offered to pay for it. After searching for a solar provider that would actually do repairs and not have ridiculous pricing (one provider wanted to charge a $500 "truck usage" fee, in addition to an hourly rate), I found Revolution Solar who offered a fair and reasonable hourly, I first spoke with Irvin in Sales who immediately connected me with Brian in Operations. Brian arranged for Jose to come out to do the repair. Jose was on time and courteous. Unfortunately, the microinverter manufacturer sent the wrong cable, so the microinverters could not be replaced that day. Jose ordered a replacement cables for me. When they arrived, Jose came back out, again on time, and replaced the microinverters in about an hour. I cannot recommend Revolution Solar enough. When I buy my next house, I will call Revolution Solar directly to arrange for solar panel installation.

    I had Revolution Solar install solar panels in 2019. They did an amazing job as they went the…read moreextra effort to run the wires inside the house to eliminate more wires outside. The solar panels are totally hidden in the front of the house too. Now the best part is the quarterly payment I receive for producing the electricity. And my electric bill runs around $30/month from spring into fall. It is really a win win situation for DC residents. And the tax credit makes it affordable. Now I don't feel guilty keeping my a/c set at 72F.

    Sunrun

    Sunrun

    (74 reviews)

    In New Jersey. Sunrun rep knocked and when I told him I wasn't interested he kept talking. Trying…read moreto be nice I listened and told him I would research the company and contact through the website for a survey. He told me that if I did that I would miss out on the benefits he could provide. I told him that was a weird way of doing business and made me think he wanted to insert himself as a middle man and again said I wasn't interested. He kept talking and I told him to leave my property. He then insulted me so I treated him as a child and told he had the count of three before I called the police to have him removed. He still kept talking. If this is sunrun's idead of customer interaction and proper business process then it is no wonder they have bad reviews for post installation corrections. They care nothing about us, just getting a sale.

    They bought my contract from vivid solar. Vivid put solar panels on my roof free of charge and I…read morepay less for the power that is produced on my roof. Ever since Sunrun took over everything vivid promised me is now not being done. The system has been off since June 2025. It is now March 2026 and the system is off, but they still sent me bills. I did not know it was off. They're gonna pay me back and I'm sure it's gonna be a fight. The system has been in this repair for years. The person who handles my system, turned it off because it became too unsafe to run fire hazard. Been fighting them for years to get something done about it. They keep warning me to pay for the repairs, which under my contract, I am not responsible for I don't own them. They are just using my roof, which is what they told me. Viviit solarwould take care of any problems Witcher Rose just like they promise. This company is a POS. Do not do work with them. They are a failure in my book. I wish I could get these things off of my roof but under contract I have to wait 20 years. It's been 11 years now can't wait till nine years is gone. I've had a leak due to the solar panels for about three years now and they will not fix it. Luckily it's on a outside roof over my porch so it doesn't ruin anything inside the house. I will never do business with them again!

    Solar Solution - Enphase Solar combiner and controller, PEPCO power meter.

    Solar Solution

    (44 reviews)

    Great service and one of the only companies willing to take our smaller job. So far so good.read more

    I had a very disappointing experience with Solar Solutions and would not recommend them…read more First, I referred my neighbor to them after being told I'd receive a $600 referral credit -- I never got it. When it came time to get panels on my own roof before the tax credit deadline, the process turned into weeks of back-and-forth. At first, they agreed to a price match with a competitor, and I also asked that their 10-year roof leak warranty be extended to 15 years, which they initially agreed to. However, when it came time to sign, they raised the price without any discussion, refused to honor the price match, and said it "should never have been offered." They also bad-mouthed the competitor (which came across as unprofessional) and told me it was essentially "take it or leave it." Given the limited time to secure the tax credit, this was incredibly frustrating. I walked away -- I would rather not install solar at all than work with a company that operates like this. To make matters worse, my neighbor's project (the one I referred) was mishandled as well. His roof needed repairs before solar panels could be installed. Solar Solutions told him they'd address it, but they didn't -- they just installed the panels anyway. When my roofer came out for my home, he also inspected my neighbor's and confirmed the roof needed major repair. My neighbor then had to call Solar Solutions back to remove all the panels so the roof could be fixed. What a mess. In short: broken promises, unprofessional conduct, and careless work. I strongly recommend looking elsewhere if you're considering solar.

    Bee Happy Solar

    Bee Happy Solar

    (6 reviews)

    For several years, I had considered going solar, and after thorough research, I finally decided the…read moretiming was right. That's when the real work began. I was very specific about how I wanted my 10 KW system designed--both in scope and budget. I also wanted to work with an installer who was deeply familiar with the incentives available in my area. That criterion alone narrowed down the list significantly. When I began reaching out to various companies, I quickly discovered a frustrating trend: many solar installers were locked into a rigid, one-size-fits-all approach and were unable (or unwilling) to work outside of a limited system design. My project required string inverter build, which further complicated the search. Another challenge I encountered was a general lack of knowledge among some companies' sales teams. Many couldn't confidently discuss critical elements like system components or even the federal Investment Tax Credit (ITC), which is currently in the phase-out period--making it even more urgent for homeowners to act now. After speaking with many companies, I had the good fortune of connecting with Ms. Elena Zenke, owner of Bee Happy Solar. From our first conversation, I knew she was different. She was knowledgeable, flexible, and respectful of both my timeline and payment preferences. She welcomed my involvement in the design process, listened to my needs, and collaborated with me to ensure the system met my vision. Bee Happy Solar is the only company I know of that offers both string inverter and micro inverter solutions, which speaks to their technical versatility. A few months after my installation, I upgraded my home modem and lost connection to my inverter's monitoring system. Elena personally came back to my home and assisted with a support call to the micro inverter manufacturer until the issue was resolved. That level of post-installation service truly solidified my trust in her and her company. The installation crew was professional, efficient, and meticulous in their work. One of the installers even helped me resolve a minor issue with my skylight--completely unrelated to the solar project--and did so at no charge. That act of generosity did not go unnoticed. Post-installation, Ms. Zenke continued to go above and beyond. She assisted in completing additional paperwork for incentives such as the Baltimore County Property Tax Credit and the Maryland Solar Access Grant. In summary, Bee Happy Solar exceeded my expectations at every stage--design, installation, follow-up, and incentive processing. I would enthusiastically recommend them to anyone considering solar, especially if you're looking for a customized approach backed by exceptional service and expertise.

    Great to work with. Great value. Responsive. I recommend them to others. Woman owned businessread more

    American Solar Enterprises - Cutaway section of a solar thermal collector

    American Solar Enterprises

    (9 reviews)

    We have worked with American Solar in the past and had a good experience with Joel, the owner, and…read morehis assistant, but it appears the company has changed. This week a different crew came to replace some insulation and to install a "critter guard" to keep animals out from under our panels. When they left, the price of the work was more than 40% higher than what was in the written, itemized estimate. I spoke with Joel, the owner. He told me that the cost of a both the service call and labor had increased, but no explanation was provided for the failure to update the quote. The main increase in the invoice came from the labor time, which was nearly twice what was originally quoted. I asked if the crew was inexperienced so it took them longer, and he told me that he had sent an experienced team who knew what they were doing. They had called him during the work, however, to report that they were slipping on the roofing shingles, so it took nearly twice the usual time to finish the job. They had even tried to use some kind of a safety harness, but it failed to solve the problem. I told Joel that it would have been appropriate for the workers to tell the client that they were not feeling safe on the roof before the work was begun. I never would have allowed anyone to continue working on a roof they claimed was dangerous. Joel then told me this was an inexperienced crew who were unable to assess conditions on the roof until they were well into the job, and at that point, they couldn't really stop working. In sum, I was told that the crew was experienced enough to work efficiently, but they took four hours to complete the job. I was then told they were so inexperienced that they spent those four hours slipping and sliding around on our roof, but we heard no sounds of this inside the house, and nobody informed us there was a problem until it was time to pay. I was told that American Solar decided, without informing us, the homeowners, that they would continue installing materials on a roof that their workers had reported was unsafe. Even setting aside the contradictory statements, we find it difficult to believe that an established company would disregard both safety and liability in this manner. No offer was made to honor the quoted pricing. No offer was made to honor the quoted labor cost. I was simply thanked for my "feedback" and told that "this is why it's called an estimate." We were charged $1200 for 30 feet of insulation and wire guards to keep squirrels from nesting under two solar panels. We paid the invoice in full, an expensive lesson learned. We will use another company for any future needs.

    Joel and his assistant were wonderful! We have an old system of thin film (not installed by them)…read moreand yet they detached the broken strip, reconnected the wires, reset the system- which was not easy- and got us up and running again. All this on the day of the Climate Summit...how fitting! :)

    SRK - roofing - Updated May 2026

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