This review is based on my communications via email with Leslie Johnson…read more I was in the market to buy a new car and I like to do all of my communications via email. I reached out to Bob King via their website and Leslie got back to me quickly. After a few emails back and forth, I was provided with an OTD quote for a new vehicle. Unfortunately they did not have the trim that I wanted in stock so so I went with another dealer instead. However, Leslie was very responsive the whole time and was great to work with. I hope to work with her again in the future when I search for another new vehicle. Thanks Leslie!!!

Absolutely horrible! The worst rip off! Fraudsters! Avoid! Avoid! Avoid!…read more I had my car towed to this dealership for service. My extended family used it and kept the key. So, I needed a new key. I knew that there was something wrong with my key. A young man comes out, introduces himself as Z'Kwan and says quietly that my key is fake and invites me into the office. Another gentleman is seated behind a desk-Chris. Chris hasn't even seen the car, yet he starts with the story of "this is the worst thing ever in history-recall with no remedy! Price tag for the key $1,000" I just came from the airport. I have luggage, a cat. The recall with no remedy is repeated to me like a broken record over the next twenty minutes. Chris pulls out a piece of paper and starts his sales pitch-monthly payments, pro's and cons, features. I keep declining. Chris shows $345 payment and we go for a test drive. The car is Kia Forte 2019. Chris leaves the room, comes back with papers and announces "I am reading direct from CarFax-no accidents!" He doesn't show me CarFax. Later the CarFax is one thing missing from my envelope with sales paperwork. I manage to get a copy from the dealership and the dealership employee signature is not Chris, not Z'Kwan or the sales manager. It is some other employee. Chris also tells me that extended warranty is included in the price. The finance manager keeps covering up the papers and prevents me from reading or asking anything yelling that she has to leave. I sign and Chris suddenly calls my name as I am loading things in the car and as I turn around camera flashes. He took a shocked face picture of me by the car-no permission requested. I drive home (live in California at the time) and the first repair $1200 less than a week after arrival. I parked too close to the curb scratching front bumper. The shocker is as I drive on expressway loud explosion sound and something flies from underneath the car. All the lights come on the dashboard. I drive to my local Kia service and told that inspection which is not included $280, and shocker-extended warranty service contract DOES NOT COVER REPAIR! I call Bob King Mazda from my local Kia and Chris says "I told the customer the repair isn't going to be covered" into the speaker phone. Liar! Cheater! Fraudster! Save your money! Avoid at all costs! I'm currently in the market for a new car and that's the reason I finally took the time to write this.

Very genuine and great customer service coming from a young woman who went out on a limb to find a…read moregood mechanic

Excellent service on short notice. Price for work was fair and the turnaround was great. I've had…read moremultiple bad experiences at Rice Toyota so knowing there is someone honest that can handle the work is a relief. Thank goodness there is still someone with a strong work ethic.

Excellent Experience: Doug was my onsite representative and Vanessa was my Internet representative…read more Price Venessa quoted saved time before arriving to drive and buy my new 2026 Ridgeline Black Edition. Upon arrival, Doug Gillespie met me and my wife with a friendly smile. He was informative, professional and his answers to our questions were easy to understand. Jeremiah helped us setup our registration and our requested 7 year 100k extended warranty. Doug called the next morning letting us know our new 2026 Ridgeline Black Edition had been detailed and was ready for pickup. If you don't need to tow more that 5,000 pounds, this 50k MSRP truck has the features of most 90k MSRP trucks and a very comfortable and quiet ride. Thanks Doug, Jerimah and Vanessa for a job well done. Stan & Terry Mustang USMC Retired Banking Officer Retired

My experience with this dealership was extremely disappointing. A technician broke a vacuum fitting…read morewhile performing work and opening the air filter box. When I pointed it out, the dealership refused to accept responsibility and instead wanted me to pay to repair damage that occurred while my vehicle was in their care. This is not about the cost of the part. It is about honesty and accountability.

Excellent service on routine oil changes and brakes replaced on my Lexus 330 rx…read moreExcellent value and professional service Recommend them for any vehicle

Great staff, great service!…read more Went here for a vehicle emission/safety inspection and they were a notch above the rest. Don't try to nickle and dime you. They give good service and provide great prices!

We had a fantastic experience at Nile, with good prices , good people, and a good car. Excellent…read more Highly recommended!

Very friendly, professional and knowledgeable. They have a lot of nice Hondas for a reasonable…read moreprice. Purchasing was easy and straight forward. Our mechanic said the car was in great shape!

We have been taking our cars to Brinsfield for over 20 years. Very knowledgeable and honest…read moremechanics.

A great shop for Asian cars of all makes. They expertly repaired and maintained two Lexus sedans at…read morereasonable prices. They are easy to deal -- nice, knowledgeable, and flexible on time. Jobs they've done for me include brake caliper replacement, timing belt and water pump replacement, and wheel hub bearing replacement.

My worst nightmare- my car broke down while traveling! My 2024 Santa Fe hybrid threw a temper…read moretantrum on a Sunday evening, on 705, just outside of Seagrove. Aka- farm country. 3 hours later, my car was loaded on a flatbed to go to the dealership in High Springs. The next morning Lindsay called to ask me what happened & to let me know they were behind on diagnoses, that there were several cars ahead of mine. Ugh. I explained that I was from Florida, visiting for work. I booked a rental, and relied on locals to help me during all of this. What blew my mind, a call from Lindsay again just before 5pm. Because I'm not a local, he pushed my car through faster & the lead mechanic, Chance, was staying late to narrow down the problem. Code was showing something wrong with fuel getting to the motor. 20 minutes later... he called again! I had just had my car serviced before driving Hundreds of miles & one of the air filters wasn't clicked in all the way! A simple stupid fix! I was relieved. Lindsay also said they had to fix a couple of recalls, but that my car should be ready by 10am the next morning! Stunned, relieved, but i was still holding my breath until the next morning - 9am, again earlier than he quoted- my car was ready! Seriously, I have never been stunned by customer service at a dealership. You all are the best!

This business has been taken over by Vann York…read more They have a few higher end and fast cars. Not bad to drive, but not as tight as a drive like we're used to. Still trying to find the right addition to our "home fleet". Salesman Larry Spates & General Manager Dave Langley - - those are the two names to remember!! Great information! Thank you both.