Squatch was immediately recommended when I moved to Brevard and I couldn't be happier with them. They always fully explain what they think needs done for repairs, give me my options and I never feel any pressure or "up sell". The repairs are always done very quickly but if they can't be, they are sure to be up front about it and give realistic time frames for turn around. It's such a gem of a shop and I'm glad to know them! read more

New to the area and excited to discover the mtn biking scene, we stopped in here. And we loved it. I need to find out the gentleman's name who helped us bc he went aboveeeee and beyond what is expected. I loved his customer service and immediately developed a respect for his knowledge of bikes and all the areas to ride within an hour. It's a hard challenge going time in this industry due to covid and lack of products yet he didn't let that define what he was capable of for our first impression of this shop. We had a great time talking & stayed for a drink. We ended up buying tons of swag like t shirts and hats to promote their shop everywhere we go! An incredible shop with a warm welcome. read more

The shop itself is very nice and the location is beautiful, however we had a few questions about good bike trails and we found the staff were less than helpful, they didn't seem interested in answering our questions. read more

I'm new to Brevard, but they were very helpful and easy to work with. Very satisfied. My new go to place.

Great bike shop in Brevard that is more a locals type place than the hub. Friendly and knowledgeable staff are always helpful.

Great atmosphere and bike shop. They are beyond patient and provide fantastic options on routes in Pisgah. They also took extra time to fix my derailleur at the end of their day. read more

Great guys working at the shop. Walked in needing a minor repair and they were able to get us in and back riding. Fair pricing and super knowledgeable guys! read more

After the Hub screwed me, screwed up my bike, and the owner treated me like dirt I discovered this gem of a bike shop. The Hub told me that my rear hub was toast (surly ss Hub) and my single speed freewheel was stripped and seized and that I could purchase a new wheel set because mine was toast. They charged me $20 for all that. I took my bike to Squatch and I received something that had been missing in my life for sometime. They provided customer service. They gave me a beer, talked to me, and more importantly they fixed my bike. It took 30 minutes. They did not understand any of the line of bull that the owner of the Hub was trying to feed me. Pat the Squatch mechanic said, "what do you mean it's seized, why did they say your hub was toast"? I graduated from College years ago. If you want to go hang out with your fraternity brothers then go to the hub. If you want to hang out with supportive and cool mountain bikers go to Squatch. Squatch guys want you to be out there riding. They don't waste your time and try to take advantage of you. They provide good and accurate information. They believe that their customer base is important, and they treat you that way. They are not snobby and entitled individuals. The shop makes you feel valued. read more

This place is great! I went on a MTB tour in Brevard with Red Wolf MTB Tours and Seth's Bike Hacks in November 2017 and Squatch was the store recommended by Seth himself for bike rentals and whatnot. I wanted to ride my own bike so I shipped it from my LBS in Austin TX to Squatch in Brevard via BikeFlights. Squatch unboxed my bike, re-assembled it, and tuned it up for me so it was ready to ride when I picked it up. After the tour was over they cleaned it up and oiled the drive train for me, put it back in the box, and shipped it back to my LBS. They were 100% great to work with and did a perfect job of handling my bike (a big ol' Trek Farley EX) on both ends of the trip. I liked them so much I even bought a Squatch-branded stem cap and Squatch-branded ODI-style grip locks from them to put on my bike :-) Go to Squatch; they will take good care of you and your bike! read more

Hands down one of the best bike shops in NC. The knowledge they offer is value you can't get elsewhere, they also do group rides in the DSF and PNF for all skill levels. James and his gang will get you taken care of with whatever your needs are. You must check them out if you are in Brevard, NC. read more

Everything you really need for your ride is here, great staff thats very friendly and knowledgeable. Stop in for a beer, get some good trail routes. Very glad we ventured from the main gate to go check them out. read more

After reading online reviews and hearing about this place i was a little surprised at how small the shop was. But don't let that fool you they had everything my local bike shop had in some form plus way more. Crank brothers products, hope products, a full service bike shop, beautiful rental bikes, and quite a bit of their own branded merchandise line the walls. The staff members were both friendly and offered to show my friends and I plenty of trails on a map to ride while we were in town. Easy to say this stop made our vacation more enjoyable. read more

Used to be my favorite bike shop around, always honest on their repairs. Past three repairs I've been way overcharged, owner James just ballparks '15 minutes' when you know he spent two minutes adjusting your shifting...dishonest repair people used to ripping off tourists and don't take care of their local customers. Good motivation to buy my own tools and do it myself. There are also four other bike shops in the area that can do the same work, and if you go to the Hub you can watch them fix it and realize how quick simple repairs are. I guess their revenue model is based on a 'minimum time' in stand. $28 to adjust the low limit on your derailleur and 'fix the cable tension'? This literally takes one minute. No longer my local bike shop, if you want honest quick work go to one of the other bike shops in town. Squatch will probably do fine due to the constant stream of tourists coming through the area but I live here and am extremely disappointed in them. Not a local bike shop for locals, that's for sure. read more

I am visiting family in Brevard and stopped by Squatch bikes - what a great experience. In addition to having some of the coolest T's and jerseys I have seen, they also have top notch bikes and accessories. Riley dropped what he was doing to talk to my son about riding and helped us find some good trails suited to our preferences. He then told us about their shop rides and even offered to meet us early to guide us. It was a great time and a great shop - be sure to stop by. read more

One of the best places to build a bike and have a beer. James and his entire staff were awesome to work with and go above and beyond in making the process of purchasing a bike seamless. I can't say enough about how great my experience was with Squatch Bikes & Brews! read more

Great place to rent a bike if you want to be scammed at the end of your ride. Great atmosphere, affordable, and provided a quality Mt. Bike that I rented which performed very well. It has potential to be a great place but they WILL nickel and dime you. I took the bike on some of the best trails the east coast has to offer. I never fell, I never dropped the bike. I brought the bike back and they had to "take a look at the bike". They found a "gouge" (which in reality was a 1.5" scratch) on the lower "frame guard" and said "uhhh, how about I charge you $10 to fix it, did you hit a rock?" Obviously, I was Mt biking, so no it was not a leisurely stroll down a Mountain road, but I took very good care of the bike. Clearly, it's a way they try to make extra money. I guess I should be happy they didn't try to stiff me for more. I won't be going back. Too many shops in this town to have to deal with a place like this. read more

I can't say enough great things about Mike and James at Squatch. I just got back from an amazing mountain bike ride (my first one EVER) in the Fawn Lake area of DuPont State Forest. From the moment I walked into the shop to inquire about renting a bike and joining a group ride, Mike and James took great care of me and made sure I had the right bike and fit. On the trail I was pretty nervous as it was muddy and root and rock-filled. In the beginning, James was the sweeper and he made sure I got through the various obstacles. I know I was riding ridiculously slow at times but he was so patient and understanding. There were some riders that needed to leave the ride early so James made sure they got back to the parking lot where we started. Another group regular, Brittany, took over as sweeper. She was just as kind and patient as James. It was a great experience and I'm glad I went. If you're in the area and want to rent a super-nice mountain bike and work with a caring and knowledgeable staff, be sure you check out Squatch! read more