Had 2 tires replaced and a tune up. Staff was very courteous and they made sure my bike was in…read moregreat working order. Jeff D.

Great prices, Great guys, and Great service! The bike shop had a quick turnaround, Thanks for the…read morehelp gentlemen!

We rented e-bikes on Friday April 3. My wife had a lot of trepidation as she had fallen on one a…read morecouple years ago. She asked for a smaller bike and Darren Cox came out to help us . He was amazing! He walked us through how to get on and off, watched my wife ride and took a lot of time working with her. Her comment to me was "Darren was life changing!" Thank you Darren for helping us have a great experience! Don't think it would have happened without you! We'll be back thanks to you!

Visiting from out of state with four girlfriends to visit the area and friend that had recently…read moremoved there. She wanted to show us around via bikes because we are all regular riders. On Thursday night we all went online, chose a bike by size, paid the $40 and that was it. Showed up Friday morning and our five bikes were pretty much ready to go. Darren had us ride around the parking lot and tweaked any issues we had, offered us helmets and we were off. Great service and zero complaints. Aside from that store is pretty large and seems to offer Specialized primarily along with other high quality brands, clothing, accessories, fuel, and they have a weekly shop ride. It appears they keep their website up to date as far as events and rides as well. Some shops tend to drop the ball on that.

Excellent bike shop with friendly staff that are knowledgeable and very helpful. I bought both my…read morerode bikes here and I'm thoroughly pleased with their suggestions and guidance.

My wife and I are planning a trip for our 41st anniversary and wanted to take our bikes which…read moreneeded some repairs. On Wednesday we took them in hoping to get them back on Monday before our trip on Tuesday. Mike explained that they were swamped and about 2 weeks out on service. We understood. I didn't know they were closed on Mondays and blamed myself for not being better prepared. My wife is the kindest person I know and was gracious but I think Mike could tell she was disappointed. Without pressure from us Mike said, "I'm gonna make sure they get fixed before I leave on Friday. So you can pick them up on Saturday." I just went by and got them. Not only are they tuned and running great the price was very reasonable. I will definitely recommend these guys to everyone. Alvin and Kendell Sell

Absolutely amazing experience at Trek Bicycle Store Greenville! The team was friendly, welcoming,…read moreand super knowledgeable. I went in for a 2024 Trek Rail, and they walked me through every aspect of MTB riding--from bike selection to maintenance and safety. They properly sized me and my wife for the perfect fit and even educated us on helmet sizing. My wife picked up a Marlin 5, and I went with a hybrid bike since I'm getting older with a bad knee. I haven't been on a bike in over 10 years, and I'm still recovering from a leg injury and a back fracture from two years ago. I need a lot of exercise to lose weight and improve my knees, but it's a catch-22--riding helps, but the knee pain makes it tough! Thankfully, the team helped me find the right bike for comfort and fitness. They have all the latest, high-tech models, whether you're a beginner or experienced rider, all based on your budget and riding style. No pressure, just great service and expert advice! Highly recommend! ‍‍ #TrekBikes #GreenvilleSC #MTBRiding #BikeShop #CyclingLife #Ebike #TrekRail #Marlin5 #HybridBike #KneeRehab #BackInjuryRecovery #StayActive

My journey with TREK began with a Domane AL 2. I picked it up in Spartanburg and was greeted by…read moreBradley, who helped me with my basic fitting and assisted me with selecting some extra accessories for my new bike. The service was amazing, and the staff was super knowledgeable. I can't say enough good things about the experience. About 3 weeks later, I realized that my initial bike choice wasn't for me. I wasn't happy with the Claris groupset. So, I went to the TREK Greenville location and spoke with Gerry and Bay a couple of times. They helped me with not only information but also exchanged my AL 2 for an AL 5 with the 105 groupset. I'm so happy with every interaction I've had since. There was no sales pressure at all. They were genuinely curious about what I needed. I ended up going back and Bay helped me pick out a good set of carbon wheels with GP5000 tires. The mechanic who set them up tubeless was great too, but I couldn't remember their name. The tires and tubeless setup have made a huge difference in how comfortable my bike is to ride! In my opinion, this should be the first upgrade of any road bike. It's been an expensive fitness journey, but it's totally worth it. I'm so grateful for the relationships I'll continue to build at my local bike shop. Thanks, guys! I really appreciate you all.

Went to get my Caad 10 fix and Ben did an amazing job. Super friendly guy and really helpful. I…read morecannot believe how fast he did it and how good they treat their costumers. Please go support this place!

Phenomenal service!!!!! if I could give 10 stars I would!!! Jeff and the guys have gone over…read moreand beyond to help me with my bike issue!! They got me fixed up in no time!! You won't go wrong with them!!!!

Nice customer service. Great bikes. Happy to see a shop of this caliber in the area. Repairs are…read moredone by experts. Strong recommend.

From the phone call I made prior to going to the shop to picking up the e-bikes and dropping them…read moreoff, everyone was very helpful and pleasant. Traci especially made us feel like we were the most important customers they've ever had...and like we could be best friends! What an absolute delight.

I forgot to take pictures of the shop but that gives me a reason to return. The folks here were…read moresuper nice. I even got to look at some of their electric bikes for sale. You pick your bike and the rentals start at $32 for four hours. There is plenty of parking nearby including a garage, street parking (free) and the lot right behind their establishment where you scan to pay ($4 for 4 hours) Sign your waiver and they give you a lock in case you want to stop along your route for a break, etc. 5/5 recommend

In town from Chicago for the weekend. I wanted to ride, but something happened to my rear wheel…read more Credit to the awesome Ben S. who repaired the strange rear wheel problem and got me riding again. Great store vibe and clear these guys know what they're doing. If my bike ever breaks again I'm driving the 12 hours back down to get it fixed right here. Thanks, Ben.

I've shopped here a few times and it's really polarizing. Two fellas own the place and one of them…read moreis as pleasant and helpful as you could ask for. On my last (final) visit I was not helped by him but rather by his business partner. I generally do my own bike wrenching but things weren't going as planned and needed a different tool to finish the job. Knowing that it would take maybe a minute of time I asked if he could help me out with my bike and was informed that he wanted me to leave it there until he could get to it later in the week. Surprised by his answer I asked if I could borrow it for a minute. No. Can I rent it? No. Can I buy one off of you? No. He sat there smugly and lost a customer. I went to a different shop that helped me out in a couple minutes as I expected and ended up purchasing that tool for my collection. Unfortunately for these guys, small businesses rely on repeat customers and loyalty. What they lost out on is someone who has dropped between $18-20k in the past 3 years on bikes. Moral of the story, don't be a jerk to customers just "because I can".