Absolutely amazing experience at Trek Bicycle Store Greenville! The team was friendly, welcoming,…read moreand super knowledgeable. I went in for a 2024 Trek Rail, and they walked me through every aspect of MTB riding--from bike selection to maintenance and safety. They properly sized me and my wife for the perfect fit and even educated us on helmet sizing. My wife picked up a Marlin 5, and I went with a hybrid bike since I'm getting older with a bad knee. I haven't been on a bike in over 10 years, and I'm still recovering from a leg injury and a back fracture from two years ago. I need a lot of exercise to lose weight and improve my knees, but it's a catch-22--riding helps, but the knee pain makes it tough! Thankfully, the team helped me find the right bike for comfort and fitness. They have all the latest, high-tech models, whether you're a beginner or experienced rider, all based on your budget and riding style. No pressure, just great service and expert advice! Highly recommend! ‍‍ #TrekBikes #GreenvilleSC #MTBRiding #BikeShop #CyclingLife #Ebike #TrekRail #Marlin5 #HybridBike #KneeRehab #BackInjuryRecovery #StayActive

My journey with TREK began with a Domane AL 2. I picked it up in Spartanburg and was greeted by…read moreBradley, who helped me with my basic fitting and assisted me with selecting some extra accessories for my new bike. The service was amazing, and the staff was super knowledgeable. I can't say enough good things about the experience. About 3 weeks later, I realized that my initial bike choice wasn't for me. I wasn't happy with the Claris groupset. So, I went to the TREK Greenville location and spoke with Gerry and Bay a couple of times. They helped me with not only information but also exchanged my AL 2 for an AL 5 with the 105 groupset. I'm so happy with every interaction I've had since. There was no sales pressure at all. They were genuinely curious about what I needed. I ended up going back and Bay helped me pick out a good set of carbon wheels with GP5000 tires. The mechanic who set them up tubeless was great too, but I couldn't remember their name. The tires and tubeless setup have made a huge difference in how comfortable my bike is to ride! In my opinion, this should be the first upgrade of any road bike. It's been an expensive fitness journey, but it's totally worth it. I'm so grateful for the relationships I'll continue to build at my local bike shop. Thanks, guys! I really appreciate you all.

We rented e-bikes on Friday April 3. My wife had a lot of trepidation as she had fallen on one a…read morecouple years ago. She asked for a smaller bike and Darren Cox came out to help us . He was amazing! He walked us through how to get on and off, watched my wife ride and took a lot of time working with her. Her comment to me was "Darren was life changing!" Thank you Darren for helping us have a great experience! Don't think it would have happened without you! We'll be back thanks to you!

Visiting from out of state with four girlfriends to visit the area and friend that had recently…read moremoved there. She wanted to show us around via bikes because we are all regular riders. On Thursday night we all went online, chose a bike by size, paid the $40 and that was it. Showed up Friday morning and our five bikes were pretty much ready to go. Darren had us ride around the parking lot and tweaked any issues we had, offered us helmets and we were off. Great service and zero complaints. Aside from that store is pretty large and seems to offer Specialized primarily along with other high quality brands, clothing, accessories, fuel, and they have a weekly shop ride. It appears they keep their website up to date as far as events and rides as well. Some shops tend to drop the ball on that.

Eric is a class act. He is very knowledgeable, patient, and understanding. I've bought two bicycles…read morefrom Bike Worx and been very pleased both times. I could have spent several hundred more dollars to buy a bike with features I didn't need and probably wouldn't use or appreciate, but Eric made me feel like I was getting the best bike for me and my money. This time it happened to be a used Trek. My "new" Trek Skye S has somewhat of a step-through style frame that is mosty marketed to women, but eliminated the concern of the top tube being too high while allowing me to get all of the features I was looking for on a larger frame at a substantially reduced price.

Came in a few minutes before they opened with a slow leak in my tire. I was greeted and my tire was…read morefixed within minutes. Go check them out!

Went to get my Caad 10 fix and Ben did an amazing job. Super friendly guy and really helpful. I…read morecannot believe how fast he did it and how good they treat their costumers. Please go support this place!

Phenomenal service!!!!! if I could give 10 stars I would!!! Jeff and the guys have gone over…read moreand beyond to help me with my bike issue!! They got me fixed up in no time!! You won't go wrong with them!!!!

Excellent bike shop with friendly staff that are knowledgeable and very helpful. I bought both my…read morerode bikes here and I'm thoroughly pleased with their suggestions and guidance.

My wife and I are planning a trip for our 41st anniversary and wanted to take our bikes which…read moreneeded some repairs. On Wednesday we took them in hoping to get them back on Monday before our trip on Tuesday. Mike explained that they were swamped and about 2 weeks out on service. We understood. I didn't know they were closed on Mondays and blamed myself for not being better prepared. My wife is the kindest person I know and was gracious but I think Mike could tell she was disappointed. Without pressure from us Mike said, "I'm gonna make sure they get fixed before I leave on Friday. So you can pick them up on Saturday." I just went by and got them. Not only are they tuned and running great the price was very reasonable. I will definitely recommend these guys to everyone. Alvin and Kendell Sell

I forgot to take pictures of the shop but that gives me a reason to return. The folks here were…read moresuper nice. I even got to look at some of their electric bikes for sale. You pick your bike and the rentals start at $32 for four hours. There is plenty of parking nearby including a garage, street parking (free) and the lot right behind their establishment where you scan to pay ($4 for 4 hours) Sign your waiver and they give you a lock in case you want to stop along your route for a break, etc. 5/5 recommend

From the phone call I made prior to going to the shop to picking up the e-bikes and dropping them…read moreoff, everyone was very helpful and pleasant. Traci especially made us feel like we were the most important customers they've ever had...and like we could be best friends! What an absolute delight.

Nice customer service. Great bikes. Happy to see a shop of this caliber in the area. Repairs are…read moredone by experts. Strong recommend.

I would have appreciated some help loading and unloading my bike from my car. No offers of help to…read morebe had. At 75 years old is that too much to offer when you plunk down 80 bucks for a tune up. A quick run down on what they did to my bike when I picked it up would also have been appreciated. I felt like I was imposing. The kid at the counter was nice.

Awesome experience picking out my first bike. Helped me find one for my needs, Liv was super…read morefriendly. Prices are amazing. Love that this shop is part of Greenville.