Fantastic experience! They replaced the screen on my iPhone in just a few minutes for a fraction of…read morewhat I was expecting. Thank you!

I had such a great experience at Profix Wireless! I brought in my phone with a damaged screen, and…read morethey fixed it the same day.! The staff was friendly, professional, and explained everything clearly before starting the repair. My phone looks brand new, and the price was super reasonable. I really appreciate their quick turnaround -- definitely my go-to spot for any phone repairs!

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

Change my mind and decided to have a cracked screen on my smartphone replaced. Convenient location…read morein the Southpoint Mall, easy to get a hold of, had the replacement screen in stock and repair completed the next day in about 30 minutes.

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

Updates: My camera(both front and back) and flashlight stopped working after changing the screen so…read moreI went back in a few days...the staff tried for 30mins but could not fix it. However, they are kind enough to let me keep the screen on and while getting a refund. A few month later I reset my phone and back camera and flashlight were working again...but my front camera never work again... Original: I just had my iphone se screen replaced here for $49. The screen is of high quality and the owner even helped move my screen protector to the new screen. I had screen replaced half a year ago at Batteries Plus Bulbs for $75(yeah I drop it too often). Great experience!

I would leave a zero stars if I could but this is a BAD BUSINESS. They tell us $65 when I brought…read moremy phone and told me it was $91 and the worker was unhelpful didn't tell me his name or nothing DONT COME HERE!

Went in there, not expecting very much. I asked about repairing an iPhone battery, and my charging…read moreport was not working and the guy took it in back and looked at it and cleaned it. Came back out no charge and said my battery was fine and clean the port for nothing. Other stores had quoted me $25 to clean the charging port. I recommend this business for reasonable service and prices, and honesty !

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else. On a positive note the phone seems to be repaired fine and the price was reasonable.

The owner is super helpful and accommodating while also careful to manage expectations. He…read moreexplains the process well and was a pleasure to talk to and do business with.

I brought my phone here to get a replacement Zagg screen protector. They were very nice and…read moreprofessional. It was swapped out super fast. Service and wait time was much better than expected 5+ stars. I be back if I need a repair.

Today my wife and I stopped here to purchase an Apple Watch. We were helped by Jazz. She informed…read moreus that we could receive the watch free with a phone upgrade and she helped us save a bit by upgrading our cell plans. Jazz was one of THE nicest people I have ever met. I also felt her kindness was sincere as I watched her patiently help two elderly men who were struggling with their phone while our phone/watch was upgrading. In a world full of impatience and anger, she was a breath of fresh air. If you need help with Verizon sales and/or service, I highly recommend you go and see Ms. Jazz. You will be very happy you did.

From the owner: Our Garner 2 Repair is your local source for fast and affordable repair of cellphone and tablet…read moredamage. Repair services offered cover most brands including Apple, Samsung, LG and Motorola. We want to exceed your expectations through excellence in service and communication for your entire repair process. You'll be confident in your repair as we use only authorized, premium replacement parts to ensure top functionality and compatibility.

Such great service and very quick in replacing my MacBook Air screen! Less than 24 hours. Everyone…read morewas so nice and even helped me get a good deal. Definitely a lot cheaper than going to the Apple Store.

I needed a screen replacement Riley and Grey specifically helped me out tremendously. They had a…read morenew screen in my phone and on my way in less than a hour. Phenomenal customer service representatives. Outstanding 10/10 would recommend.

I came here because they are one of the few cell phone repair stores open on Sunday. I went to…read moreanother shop and they didn't have a back to an iPhone Xs. I was immediately impressed with this store. It's very clean and the selection of cell phone cases blows my mind. The gentleman helping me was very professional and it was ready in the 2 hours promised. The work was solid and the price matched other phone repair stores. I highly recommend this place.

Needed my daughter phone fixed and Raheem fixed it in under 30 mins with fast great customer…read moreservice thank you!!