I had an issue with a phone not charging and was in serious need of having the phone in working…read morecondition for a family member who had recently been through surgery. I called Express Mobile Techs and spoke with Brian who discussed several options and I brought the phone to the Palafox Place location for him to diagnose. He looked at it while I waited and determined that it was simply a matter of a connection that needed cleaning. He cleaned the charging port and got the phone back working in record time. I was in and out and back home in no time and was very appreciative of their expertise. They didn't try to sell me something I didn't need and were up front with the services and their cost before I even came in to the store. I definitely recommend Express Mobile Techs for any and all of your mobile phone repair needs.

I needed a new battery for my Samsung phone so I stopped by Express Mobile Tech's. Jason had my…read morephone for only about 30 minutes and got it back like new. It was very reasonable too! I highly recommend these guys if you have any phone issues. They are also conveniently located on Palafox street near Vinyl music hall. Check them out!

The Tech Handyman completely saved me twice in one month! They are hands-down the best technical…read moreexperts in town. Rescue #1: When my Mac Pro started acting up, they transferred everything to my new Mac and patiently hung out while I test-drove it, answering every question I had. Rescue #2: After my iPhone sustained water damage, the AT&T store crew couldn't transfer my data. I gave up on them, walked into The Tech Handyman, and they took care of me on the spot. Two hours later, both my new phone and Apple Watch were perfectly synced and ready to go. It's such a relief to have a responsive, reliable, and friendly team like The Tech Handyman (and woman!) nearby. Thank you so much! -- Lela

I never broke a screen on any phone until 2021...and it wasn't cracked. I had the iPhone 11 Pro…read moreMax. The thing was a monster. I always keep it in a case with a screen protector, but coming out of my SUV in the dark going to a work out at The Bluffs, the phone slipped out of my purse and fell on a corner from pretty high up. I noticed a green line. I thought I was screwed because I'm temporarily living in Pensacola, FL renovating homes and there is no Apple store here! So, I checked Yelp and found this place. I need my phone to make money so I didn't hesitate to pay the fee to get it fixed. Not only did they fix the phone in one hour back to the way it was but they were also able to apply a new screen protector for me within that hour. I don't see myself breaking my new iPhone 13 Pro... i'll never get a max again because that crap is too damn big for my little hand...but if anyone in my fam breaks another screen I know where to go!

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

This man is a fraud. He installed a cheap low-quality screen for $300 on my $1.5K tablet. After a…read moremonth, this screen came off and stopped working. When I brought him this tablet from Destin for diagnostics, he changed it , it's under 90-days warranty. He yelled at me and said that I dropped it myself, so the screen came off, but the screen was not broken . He closed the window of his truck and continued to scream . He has a mental problem, he can be dangerous. If you need a high-quality repair, contact Apple . He put old glue or simply did not degrease the surface. He's a fraud.

I shouldn't have given this business one star. I took my Galaxy S5 to have the charging port fixed…read moreafter it quit charging. My S5 was in almost mint condition because I bought a otter protection case for it since day one and I never took it out of it. It looked like brand new when I left it there for them to repair the port. However, after waiting 3 hours for it to be fixed I called them and I was told that it was ready for me to pick up. When I got there I immediately noticed that the screen had a crack on the lower left corner of it and a scratch on the screen that was not there before. All the trim on the mid housing "The chrome trim" had nicks and was dented on the top left corner and lower left corner. When I told the assistant at the counter that mid housing of my phone had been swapped he didn't seem to like it and said that they didn't do that.. When I got home I unlocked my phone using my password and the keyboard was a different color than when I left it there. That tells me that my phone was switched with an old one that they had there. Don't trust these guys. They are not honest. I am really offended that they would think that they could make a fool out of me. i'll never ever recommend these scammers to anyone, and I will see that all my Facebook friends become aware of their dishonesty also..Nobody deserves this. NOBODY.

These guys have saved me twice from buying a new iPhone! The first time the screen was cracked so…read morebad that it was not recognizing any attempt to open things or answer calls from the touch screen. I spent about 120 and had it back in a few hours. Today, I went by to see if they could repair my phone that stopped working due to getting wet, a WEEK ago! They charged me 37 bucks and told me it was a 50/50 chance of being able to fix it. I paid with not much hope bc so much time had passed. They did not get upset with me when I called twice to check on it, my nerves were going crazy. I'm currently looking for work and it's hard without a phone. They got it fixed and no extra money due. I would have left a bigger tip, if I wasn't currently looking for work!!

I thought my phone was fried, (dropped in salt water), but they were able to retrieve my data!read more

My Samsung s22 started acting up about a month ago--lagging, freezing, shutting down and…read morerestarting. I took it to Verizon to check it out, and they referred me to their online support. The online support told me a few things to try, but could not remotely access my phone at this point, but said they would call me back 4 days later (@ 4pm) after I'd done the things they suggested. They didn't call back, and I went back to the store. They then referred me to Express Mobile Techs. These people are truly AMAZING! After examining my phone, they determined it was the motherboard. After costs comparison vs a replacement with the s25, I opted to buy my phone from them. Taylor then spent a few hours (!) trying to transfer all my data to a computer for backup between the lagging, shutdowns and restarts and then transferred and setup my new phone for me. She was able to unlock some frozen apps and also retrieve text messages that my phone had deleted. Verizon would never have done all of this! Additionally, about 4 or 5 years ago, they were able to retrieve data from my husband's phone that had suddenly become a "brick" while he was working from home! I had forgotten their name and where they were located when my phone went bad. I'm so glad to have found them again and will refer all my friends! I'll be taking in an older desktop for some work soon! They truly are EXCELLENT!

Hubby busted his phone on the pavement so bad that the whole corner was gone. You could actually…read moresee up into his phone & it would cut your finger when you tried to "swipe" yikes! We pass this cute little local business with the "quick fix" sign on the way to the beach all the time so we knew just where to go! We stopped in soon as they opened & they took hubbies phone with a quote of $240 plus tax to "quick fix" his phone in 3 hours or less! We left hubbies phone & went to brekkie, ran some errands & later, stopped back to pick it up. Boom chaka laka! It was indeed ready as promised and looks brand new! WOZA! Now I need to get mine done! Mine has a bunch of cracks but it's not near as bad as hubbies was. Support local. Will Return! Highly Recommend.

I got my phone fixed by Eddie and he said a high quality screen was the best for a IPhone 14 and…read morenow my screen doesn't work it lights up but the touch is out of it. DO NOT GET YOUR PHONE FIXED HERE!!!! I'm not the only person !!

Had very good experience with John at The Phone Doctor. He was very patient with my wife and I,…read moresince we are both Technically Changled. She had to buy a new phone because of the new 5G program. John was able to transfer "all" to her new phone and spent time helping her motor around her new phone. Recommend everyone with cell phone problems. stop in John would be pleased to assist. Warren and Norene Navarre

Great fast service in a convenient location. Drop off service. I was provided an estimated time…read morefor pick up and the phone was ready when I returned as promised. Couldn't ask for an easier, expedient transaction. I will gladly support this local businessman should I drop my phone again......ouch.