Hello... Regarding the review included here, I wanted to avoid any misinterpretation therefrom by clarifying that this customers experience with our customer service and warranty team was disappointing and resulted in a less than satisfactory outcome. I believe that the review is not meant to be a reflection on me, or my service and performance, but more likely an expression of his disapproval of the conclusion made by the iCracked warranty verification team. He is in no way accusing me of lousy CS, or not taking time to understand the problem, or squirm out of any responsibility. I believe this to be the result of incomplete or inaccurate information, lack of history, and conflicting views on warranty coverage. This is unfortunate and rare. I know that there are many others who can share a more appealing experience. Please see the website link for more information on my status and service. Thanks - Thomas Bracken read more

First time using iCracked, also the first time I personally have shattered my phone screen (4 kids+a husband = MANY shattered phone screens, just never mine!). I contacted a local company who said they could replace my screen while I waited but they were very busy and couldn't do it until sometime the next day, hopefully. I contacted iCracked first thing this morning, received a quote (same price as other repair company) and selected a day and time (TODAY!) and... here's the best part... the certified technician CAME TO ME AT WORK! I received a text message confirming time and another when he was on his way. BEST SERVICE EVER!! Brett was prompt, quick and a very nice guy! I will certainly save them in my contacts, I know I will be contacting them again. read more

I was having the grayed out WIFI problem with my iPhone 4s (out of warranty) and Apple Geniuses were unhelpful. I was stressing about how to make my iPhone work like a Smart phone again for a reasonable charge, and Bryan quickly and for a very reasonable fee reseated the failed solder connection. Professional, courteous and honest. We can't live without our smartphones and it is good to know someone who can hand the things that can go wrong. read more

Dropped my phone and cracked the screen. Called Paul from iCracked and he responded to repair my phone immediately, came to my location, and repaired it in around 30 minutes and offered a lifetime warranty on the new screen at a great price. Couldn't be happier and will now recommend to all friends and family in case they accidentally break their phone. read more

I called Tim yesterday to set up an appointment and he was able to help me the very next day and met me at a place of my choice...so convenient! And way cheaper than sending it back to Apple. He was really friendly and did a fantastic job. My severely cracked iPhone was looking brand new in less than an hour!! I would recommended to anyone :) read more

Dropped my phone in the garage before work,,,,,Yelped iCracked...David Carano met me at work right when I got there...fixed it in an hour. Gave me a new case and screen protector as well. The absolute best service I have had in a long, long time. I have not stopped talking about what an awesome job he did! Tori S. Hudson, Ohio read more

I just had my iPad 2 serviced here and I must say I was quite impressed. I dropped off my damaged iPad on Wednesday and less the 16 hours later they had it repaired and ready for me to pick up. They even offered to bring it to me! it looks like it did the day I took it out of the box. I would highly recommend their services! read more

I dropped my IPad 2 and cracked the screen. I called Bryan and dropped it off. I really wanted it the next day and he said it would not be a problem. I was going to be in a meeting until 6 pm so he offered to bring it to my office. Superb customer service and a great repair job. I would highly recommend his service. read more

Awesome service! Mike contacted me via text within a few minutes. He picked up my phone the next morning and it was done within an hour and a half! He did quality work that has held up. It only cost a little bit more than what the Apple store or mall stores charge and was way faster and more convenient. Thanks Mike! read more

I dropped my phone and broke the screen and was not looking forward to sending my phone out for a few days. A coworker told me about cell guyz and when I went Anthony was super nice and able to fix it on half an hour. I'll definitely recommend coming here! read more

Great service! Quick pick up and quick turn around! Our ipod was only gone for one night and back by the next morning before the estimated time. Polite and Professional. Looks brand new at less than half the cost. Would recommend to anyone. Thanks! read more

Totally impressed with Tony and the work. Very friendly, competent, and fast not to mention the price is right! HIGHLY RECOMMEND iCracked!!!! I hope I don't have to use him again but if I have another mishap there's no doubt where I'm going..... read more

Fantastic service!!! Within a few hours of contacting Icracked we received a text from Mike and within 24 hours he had picked up our Ipad, fixed it and dropped it back off at our house! We highly recommend Icracked and Mike Pittak read more

I never thought I was going to get such friendly service.. It was convenient and fast. They did a great job fixing my cracked I Pad and I couldn't be happier. I will recommend this to my everyone and especially my granddaughters. read more

David was very kind and willing to meet me at my convenience and preferred time. He was very quick and professional. Charged my battery and put on a screen protector as well! Very good choice! read more

Bryan was very helpful and professional. My iphone 4 was fixed for $ 80 and it works perfectly. I was very pleased to set down and see how He is fixing my almost completely destroyed iphone read more

My phone was fixed less than 24 hours after I dropped it and for less than $100! Can't beat that. Bryan was helpful and super quick to respond, even early in the morning. Highly recommend! read more

Very Easy to deal with. Very Nice guy to deal with. Very Prompt with his services. Will definitely recommend him to others and for future repairs. Hope to be a repair tech myself soon. read more

Second time I worked with these guys and they were great again! Contacted them the day after a button stopped working and they came to my office and replaced it by 11am! read more