I am a new resident ( as of Dec 2019), with a personal history working for property management…read morecompanies. My Leasing experience with Red Brick has been above and beyond that of any management experience I have had. The team has been extra helpful and easy to communicate with. My leasing agent Amanda was friendly, easy to work with and knowledgeable about all company policies. My new property manager has gone above and beyond to make me feel right at home! The maintenance staff has been easy to work with efficient and polite. I love my new apartment and look forward to spending the next 16 months in a lease with RedBrick...! Great Job Red Brick!

Not only is this a horrible place to live at any of their managed properties due to the lack of…read moreCorporate Care but it is a horrible place to work as they limit you to what you can do to help the people that live here in these communities . I used to be a maintenance supervisor over one of their properties and they start off letting you do good by helping as I was earning them five star reviews from the tenants who were management hurt due to poor management prior to me . The workload is extensive due to lack of proper management and they limit your spending because they're concerned about their bonuses at the end of the month so what maintenance needs can't be gotten because of corporate greed . They find a way to get you out of there when you do spend because they have already pre-spent their bonus money so they're counting on it and their bonus is far more important to them than their tenants because at the end of the day when they go home they don't have to look at their tenants . Once they lock you in to a lease you're in there and they don't care about you anymore because you're stuck and they know it . I'm telling you this from experience working with them because I tried to make it a better place for the tenants and a better place for the management normally my formula is a servant leader that provides great tenant retention as well as management satisfaction with my work but this only works when they allow it to . Money is more important to them than people just know that when you come here to look at these places when you look at all these reviews they're all true every one of them not only the ones here but the ones that are on Google those are all true and you can blame the office managers for that the district managers for that the corporate all the way up the ladder into Illinois red brick management is evil . Don't rent from any of these places they manage or you will be done the same way and they will just smile to your face and try to make you feel good about everything and then they will let you down and let you down hard .

HORRIBLE, communication and response times are horrible. Apart from getting money from you, they…read moreare pretty inefficient at everything else a property management company does. No response is pretty much the standard from the head dingleberry Jamie.

Is a clown show. Have lived @ 915 Olive St for ~7 years now. There was a fire on the public roof…read moreabove my unit back in November of 2023. Here we are in August of 2024 and still dont' have a permanent or water proof rooftop in place. Rodemyer-Christel was given money by the insurance company to demo my unit and remove impacted ceilings/flooring/drywall back in December of 2023. They never used it and never did any remediation or removal to prevent mold growth/spread. Now, as I am removing the flooring/drywall myself, we're finding a lot of mold. Go figure! Jill Belsky - the owner of RCI - has fought me tooth and nail for every bit of progress in my unit, relocation for my while the unit is not inhabitable, all while being wholly incapable of getting a waterproof/permanent rooftop on the building after 8.5 months. Not to mention, I overpaid my December HOAs following the fire. Jill unlawfully held the money never returning it to me, told me it would be credited to my account to offset future fees, and then had the audacity to then send me late notices and harass me for payment after never applying the credit. Reddit Link with video of flooding: https://www.reddit.com/r/StLouis/s/ccEONOh5yp Do NOT rent from any building managed by this company.

This place is awful! Roach infested! Poor building and unit upkeep, horrible communication. I…read morebooked a stay here through Expedia and was not only disappointed but disgusted with what I saw. Management is horrible at communication as well.

Last night our heat went out. my apartment has been cold very cold like 51 degrees cold. They say…read moreit has been fixed. My apartment has reached an all time high of 61 degree. Mac properties is the cheapest and lest respectful place I have ever lived at. No cheep to live here rent wise but the people that own the building are disgusting cheap. Please do yourself a favor and pass this nasty place on by.

I can say overall my apartment is what I need. I appreciate the all inclusive bills and my own…read morewasher and dryer. When it comes to my experience with the office staff majority of them are friendly and helpful. My only gripe is that on at least two occasions I had mail at the office for at least two days a piece and was never notified that it was there (although the claim is that tenants are suppose to receive a call if they have packages waiting). When it comes to maintenance I have yet to have a positive experience. Due to this I've requested that I be called prior to their arrival and that we arrange for them to come when I am home. The calling ahead of time has been spotty, I can say the last time they came I was called; but the two times prior I was not. I have come home to my kitchen being covered in paint dust, my trash can being dirtied by paint, shoes on my counter, a flooded muddied bathroom, soaked rugs placed on dry rugs, my items moved from an area unrelated to the problem area etc. I have lived in many places and know it is best to stay professional and polite or things will progress to hell. I am actually a pretty pleasant person, but I have finally lost my patience. If I have any more issues with maintenance for the remainder of my lease (nearly a yr left) I will definitely not resign my lease for the following year. Overall id rate this property at a 3 (more of a 3.5 for location and amenities, and office staff, but due to the above description I have to say 3).

If I could give zero stars I would, but here we are…read more I rented from this company in the Chouteau Lofts Apts for 4 years. In the beginning it was actually great. Management was responsive and timely with things like maintenance requests. They raised my rent every year $25/month and claimed this was for maintenance. They also entered my apartment multiple times per year to do "preventative maintenance". Over the years it became impossible to even get regular needed maintenance. I had multiple instances of my air conditioning going out and people not wanting to come repair it or leave a window unit not attached to the windows. Fast forward to me moving out. I moved because of my job, but likely wouldn't have stayed in this apartment as it was getting more expensive and there was no maintenance done to upkeep it. I moved out on 6/9, I was told I'd receive a prorated refund for the rest of June's rent. Instead it took multiple phone calls and emails over several weeks for me to receive a check for $175 that was nowhere close to the $600+ it should have been. Effectively I was lied to, stolen from, or both. I also only received $30 of my security deposit refund. Large deductions were for things like the blinds, which I was told on several of those "preventative maintenance" visits that they were measuring and going to install new ones. The icing on the cake is them charging me $120 of my security deposit to paint the ceilings. The only thing wrong with the ceiling was due to their own shoddy work. A couple years into my lease an upstairs neighbor drilled into the wall hitting a pipe causing water damage in my apartment below. Instead of repainting the whole ceiling they repainted only patches of what was damaged. Clearly they can't rent the apartment with an unfinished paint job of the ceiling and I get to pick up the tab. Tl;dr: This company will lie to you, charge you extra money for no reason and provide a subpar living experience. All while lacking basic communication skills.

It seems like people mainly leave reviews when they've been burned, so ratings tend to seem biased…read more I've been renting from Ramled for over 5 years. I live in a 70yo building with original windows, walls, and doors. I knew what I was getting into. I am where I am for the location. There is nowhere else I would rather live and raise my kids in St. Louis than U City. Renee and Delmar are fair and responsive. I've never had to wait more than a day for Jay or Charles to come out. Do they slap on band-aids now and then? Sure. There's only so much you can do with a building from the Great Depression. They will file on you if you don't pay rent but they have a fair grace period. I have to imagine being lenient on rent due dates doesn't go well. Pay rent on time, treat the staff with respect, and don't expect the Ritz and you'll be fine.

Current renter. We have an infestation of mice in the building. Instead of fixing the problem they…read moreleft me a plastic bag with mouse traps on my door. I've complaiNed over a year. They condemned my stove. (Outside company) and within two days of having the new stove in the apartment I had mice already. And the big part Otto the owner doesn't care about fixing problems. When I signed my lease I had a garage. A year later they sealed it up and raised my rent while taking space. Highly illegal right? Any lawyer that reads this please help. I've asked and tried l. Otto don't give A shit. He wants money.

Keep up the good work Tim is a wonderful genuine property manager he truly cares. And provides very…read morefair prices.

They have been one of the best landlords I have every been with!…read more They are super accommodating for their viewing schedules and very professional. If there is a none urgent service request there is someone fixing the issue within a couple of days! Luckily there has been no major issues and the building is just an all around great place. If you are looking for a company to rent from, O'Connor Property Management, is one of the best!!

Danielle has really gone above and beyond for us: checking on our property before the tenant moved…read morein, being there when appliances needed to be delivered, etc. We actually had a mix-up with communication and a tenant from a different PM had moved into the property Avenue was supposed to manage and Danielle showed up and was able to sort everything out for us. We appreciate her ability to communicate with us and check in on things. Aaliyah has also been so super helpful with any of our more, non-realtor related questions and operations in general. This has been a fantastic experience! We appreciate all that you both have done for us!

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.