Mechanic is fantastic. Did a great job very detailed and thoughtful and thorough with his work…read more Very friendly and easy to have a conversation with I would definitely recommend him to anyone. Great job and great prices. I will definitely be calling him on the next service to one of my vehicles

Well pleased with the work done on my truck! He has a great attitude and work ethic. His labor rate…read moreis very reasonable. Highly recommend him and I'll get him to do more in the future!

they were supposed to fix my front end and car came back in the same condition finally took it to…read moreMastertech where i normally go don't bother with them they are con artists we will be suing them in small claims court

State annual car inspection. Staff were friendly, helpful and quickly had me back on the road. I…read morewill definitely use this business again.

The only mechanic in the area that would take my calls and answer questions for me…read more Definitely recommend.

I came for a state inspection for my car i scheduled online. After being informed by a hand written…read moreletter on their front door their state inspector was on vacation through Monday, I went inside to ask when I could schedule an appointment. I was informed they don't schedule those appointments, it's first come first served. I told them I scheduled an appointment specifically for a state inspection online, and I can only assume the person at the front desk thought I was on the wrong side of slow in the head, as he repeated himself, a lot slower this time. I asked when the inspector would be back, and he said Monday, which didn't match the handwritten sign posted on the door. I asked what time Monday they started inspections, and he informed me at 8am, told me there were 20 people already showing up, told me good luck, and smiled as though he scratched and sniffed himself and he really liked his aroma today. I am happy I was not able to get my vehicle inspected. The website was misleading at best (maybe I missed small, corporate sized printing somewhere), the person at the front desk is as welcoming as a colonoscopy without anesthetics, given randomly while stuck in rush hour traffic in Atlanta after eating Chipotle, and I suspect even if the mechanics were solid folks, the animated merkin posing as a human would find something billable to fix before my vehicle passed inspection. Highly recommend a visit, simply for an opportunity to get a solid look at what the absolute lowest end of customer service looks like, and finding joy in imagining someone getting kissed with a brick :) You could not decrease the value of the visit if a homeless person used the parking lot as a port-o-let, and asked me for a dollar, all while maintaining eye contact.

Our shop that usually does our tires and oil changes has unfortunately shut down. We are looking…read morefor a new local shop and thought we would give Ideahl Tire a try. I called on a Tuesday afternoon and asked them when they could do an oil change on my Jeep. The gentleman told me that they could do it Wednesday at 7:30 am or 1:00 pm. I told him I would take the early appointment. He asked if I wanted a tire rotation as well. I said sure a tire rotation and a synthetic oil change at 7:30 am. I told him I would drop it off Tuesday evening and leave overnight since it was an early appointment. On Wednesday afternoon around 1:00 pm to pick up our jeep, much to our dismay the tire rotation was done but they hadn't done the oil change yet. The gentleman told we it would be about 45 minutes, I told him I would come back I didn't feel like waiting in a tire shop. We went on home and after about an hour and half I called to see if the job was complete. After several minutes on hold I was told yes it's ready. I go down to pick up and notice it's cheaper than expected when I'm paying. They tell me the keys are in it and have a nice day. I went out and looked at the receipt and realized that they used standard oil. (Really?) I mean a professional shop should ask and at least make a note when specifically requesting synthetic oil. So not only was it not ready on time but they goofed it up as well! We ended up getting a refund and the only thing the counter person had to say was "there's that" as he handed me the receipt for my refund. Definitely not the shop for us. We will keep looking and I suggest you do too.

Our car was towed to Idiehl and they had our car one solid month. In that time they claimed they…read morelooked at the car and could not figure out what was wrong and claimed they had a specialist coming to look at the car. Not one time in four weeks did this place contact us, we had to contact them on every occasion to get updates. They "claimed" the specialist didn't have very much time to look at the car, again NEVER contacting us we had to reach out to them. After four weeks with NOTHING no answers, no car fixed NOTHING we had our car towed to a different location. United had looked at the car and found the issues within 72 hours. Thankfully United is actually here to help. I would never recommend Idiehl.

Friendly folks and fast service. They do a good business and are straight shooters. I always use…read morethem for car inspections.

From the owner: Products: Tires, Batteries, Accessories…read more Services: 1 Year Warranty on ALL Parts and Labor, Local Pick-Up and Drop-Off Service, Mechanical Work, Oil Changes, Pre-Purchase Inspections, Road Force Balancing, Serpentine Belt Replacement, State Inspections, Suspension Work, Tire Balancing, Tire Repair, Tire Replacement, Tune-Ups, Wheel Alignments, Wheel Balancing, Lift Kits, Leveling Kits.

When I brought my car to Johnson's for an oil change and yearly inspection, I was overall pleased…read morewith the service I received (maybe 3 1/2 - 4 stars). However... My husband's car recently died. It started making what he said was a "funny" noise and wasn't getting much power under the hood. I had it towed over to Johnson's and asked them to check it out. The engine was out of oil and that was that. We took the car and junked it. The staff at Johnson's seems to know what they're doing (from my short experience with them). But the way one of the staff members (and of course, I didn't get his name - stupid me) treated me was deplorable. Apparently their business number rings to this man's personal cell phone. This may be after hours or all the time - I don't know. What I DO know is that when I called them at 6pm on a Wednesday, I was subjected to a condescending lecture about calling someone's cell phone and how it was supposed to be used just for tow calls, so they could offer 24 hour towing - something I had absolutely no way of knowing. Then, when I went to go pick up the car, I was told - in an extremely rude manner - that we should be checking the oil every so often. With so many other auto repair places around, I see no reason to go back to a place with such rude customer service. Very disappointing.

If you want to get yelled at and screamed at don't go to Johnson's. I pulled up and immediately…read moreBruce starts pointing his finger what I'm thinking is next bay cause the guy was opening it. He's screaming something so I roll my window down to hear him. He's screaming at me to park on the side and proceeds to scream and tell me I can't pull into a bay. So I asked did he have time to do an inspection. He says I have to do this guys truck first just pull over to the side. Needless to say I didn't stay and went somewhere else. I have gone here several years to get our vehicles inspected and have never been talked to like that. BTW it was only 8:15 in the morning.....15 minutes after opening. Seriously? No one deserves to be talked to the way I was talked to. I did back up to go back in and let him know that I didn't appreciate the way he spoke to me but he was with the other person getting an inspection. So instead of interrupting I just left. Or maybe I should have interrupted. Either way it was uncalled for. Won't be going back or referring him to anyone ever again. If he talks to people like that often, I'm surprised he's in business and hasn't gotten more bad reviews.

I've had issues with car repair places in the past. I've been going to Consumers Auto Warehouse…read morefor the last couple of years and have always left satisfied. On my most recent visit (yesterday) I was bringing my car in for a non working a/c., an oil change, and a noise which I was sure was going to result in new brakes. A pebble was found against the rotor and $25 later that problem was fixed. Sadly I know there are shops that would have replaced the brakes, charged me 100's of dollars and I wouldn't have been the wiser. It's nice to have somewhere to bring my car where I can trust the advice and recommendations I receive!

They are liars especially Lou and they are crooked. You can't believe anything they tell you. They…read morecan sell you a car with a 2month old rejection sticker and not fix a thing on the rejection sticker. They wouldn't work with us at all. Just asked them to help pay half on the bill they said no. If you want to be screwed over by all means go to them . But I will never deal with that lying bunch of crooks again.

Brought my car to Ladd Auto in January for a tire install. It drove fine going in, but upon leaving…read moretheir lot, I noticed a bumping sensation when accelerating into a turn. When I mentioned it, the mechanic told me to bring it back if it continued. When I took it back for them to try to determine the problem, they had no record of me or my previous visit in their system--even though I paid them twice. They claimed I needed an alignment due to uneven wear, but I'd had one just 6 months earlier and hadn't hit any potholes. A trusted mechanic later confirmed my differential had chunks missing from it ($850 repair). Talking it over with a friend, who explained what was required to do such damage, it became clear: someone must have taken my car (a twin-turbo) for a joy ride after the tire install and hit something hard enough to damage both the alignment and differential. Bottom line: avoid this shop--your car may come back worse than when you dropped it off.

Excellent! We were traveling from Massachusetts to Florida and saw we had damage to one tire. Local…read moreWalmart tried to change tire but ran into issues. They suggested Ladd Auto. The next morning we headed there first thing the next morning and right away they started to work on finding the issue. Prompt, courteous and kept informing us of what happened and the plan to repair. All done within an hour! Awesome service and very reasonably priced!

Highly recommended! They do everything they can to please the customer. Way better than the…read moredealership I've been going to. Much better prices for service.

Reliable, honest and friendly. Can't ask for more in a full service shop. Really like this business.read more

This business is wonderful. Brandon is very professional and personable. From time of call to…read morearrival was 10min. I would definitely recommend this young man and his business. P. & B. Strawderman

We were returning home in our RV from vacation and broke down off the highway. We were put in touch…read morewith Brandon through our Good Sam's RV travel insurance. It was a Sunday afternoon and when we called, he was more than happy to try to help. We got a tow and together with some thinking and an internet search, finally figured out which type of engine was in my RV (it wasn't really labeled well), we got the correct serpentine belt and put it on and we were back on the road home. His prices were extremely reasonable and he turned out to be a godsend to get us home. He was very nice and even asked us if we needed anything as we were stranded in a parking lot until he got there. Thanks so much.