Horrible experience. They broke our glass baseball clock and then threw it away without informing us. They left pieces of glass in the area which caused us injury. We informed them and they sarcastically told us they had researched and felt hey had no responsibility. Wow!! I have never been so insulted. They could have admitted fault and apologized for their incompetence but chose to lie. Shame on them!! Don't use these guys! read more

I paid for a deep cleaning before the holidays and now ran into a complete disaster. Absolutely horrible service. Paid a lot of money for them to be in and out in 45 minutes. They didn't do anything, and now want to only refund me $60, what a joke, DO NOT USE THEM. I never write bad reviews, but this was a must!!! Jennifer was my cleaner. read more

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I had a good experience the first couple times we used them. Then we had issues with the staff showing up hours earlier than the scheduled time and it didn't work out for us. I was still charged and that was over 2 Months ago and have been unable to reschedule or get my money back. The company told me they would not issue a refund because I canceled even after I informed them their employee showed up hours before the scheduled time and I had a new born sleeping. Disappointed in our experience because we had been looking forward to having the help for awhile. read more

We were on the lookout for another cleaning company and Spruce responded quickly with a quote. There was initially some hiccups in our first scheduling but it ultimately worked out. They have been coming out for Bi weekly cleanings for a little over a month now and I could not be happier!! Patty handled us the first 2 cleanings and today we had Jade. My husband and I were SUPER impressed today!! Patty and Jade were both personable and friendly and Jade really went above and beyond today. She got every nook and cranny in our carpet and was VERY through with her cleaning. Definitely happy with the service we have received. read more

Oh man, I was so excited to have my house professionally cleaned by Spruse from all the raving reviews. Initially, the house looked good from the surface, and after living in the house for 2 days, I'm completely underwhelmed. I did text Patty (who cleaned my house) and kindly gave her the feedback. We paid for a deep clean + a few additional add on's and everything looks half-done. Cue tears. The windows in my kitchen and master bathroom weren't touched. The floors are still dirty. The soap scum in our bathroom is still on the sinks, shower head, and drains. I should have asked the ladies what a "deep clean" entails, so I could manage my own expectations, but I felt confident they were professionals and wanted to win over my business. If you like thorough, make a list and check it together once they're finished. This will help you feel like you didn't waste your time or money. read more

So I spent time in Yelp looking for a new Cleaning Service. I picked Spruce. I have had bad experienceses with services in the past. Basically no shows. We just finished renovating our house and it needed to be cleaned top to bottom. Jade spent 7 hours doing a great job. I will hire them for weekly cleaning after we move in. read more

Patty was wonderful. She was courteous, efficient and thorough. The house looks and smells wonderful. Toilet bowl pristine, oven emasculate and windows crystal clear. The cost is comparable to other services in town. It was extremely easy to schedule online. And they were very quick to respond to request and clarify services desired. read more

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My cleaning is through the name kathleen. So not only are u unreliable but dishonest. You definitely have had 2 no call no show appointments. And they were with me! At redstone apartments! And i still have not received my refund!!! read more

I called and got a quick response from someone to schedule a first deep clean. He booked it and referred me to their web site to confirm it. They sent me several confirming emails. Then this morning, an hour and a half before I expected them, I get an email saying they are "temporarily closed in this location." They won't get a second chance with me. read more

I have scheduled cleanings 3x. First time someone came and did a great job. Second and third time no-one showed up. Customer Service subpar at best. I will not be using Spruse in the future. read more

HIGHLY recommend this company to anyone. I had a regular cleaning scheduled (or so I thought), but when I called to ask when the cleaner was coming I noticed that I had not actually completed the instructions they sent to me about how to book a cleaning. This was completely my fault, but the owner (who is at the Seattle location I believe) quickly found someone on his staff that offered to come in on her day off. I was having company over after being out of town for 5 weeks so did not have time to clean myself. PATTIE came to my place and she was an ABSOLUTE delight! I will be moving soon but I think I will book a recurring service at my next place both because of the customer service on the phone, and will 100% be requesting Pattie every time. She is efficient while also doing an amazing job, and such a kind person. read more

I hired Spruse cleaning for a post construction/paint clean. Prior to their arrival, there was dust EVERYWHERE. Patty called upon her arrival (we were coming in later from out of town) to confirm she had gotten into the house, and confirm what our expectations were. At the end of her cleaning, she sent a dozen or so pictures to show us the work that had been done, and even followed up with us the next day, to confirm we were happy. This was a HUGE job for one person to tackle. Not only did she get it done, but the quality of work was incredible! We will absolutely hire Spruse cleaning again in the future! read more

I love Patty and her efforts but ultimately dropped the service as the spray cleaner did not adequately clean my stone floors.

Wow! Honestly so happy that I found this company. First of all, Austin is amazing. He is extremely communicative, professional and just so helpful. I scheduled cleaning for the apartment that we were moving out of. Our original cleaning person was having car trouble and Austin reached out and was able to find an alternate person. Her name was Patty and she did not disappoint. She was also extremely friendly, understood exactly what I needed and she cleaned the place up so good! I will definitely use their services in the near future. Thank you team for making the last part of our move so effortless. read more

I was very satisfied with the job Patty did! She did a thorough cleaning over 6 hours. She was delightful to work with as well. The price was excellent for the value using the first time customer discount. read more

Patty from SPRUSE cleaning did a fabulous job. We requested a move out clean and she left the place looking like it hadn't even been lived in. SPRUSE offered Saturday and Sunday cleaning appointments which were perfect for our move out schedule. Patty went above and beyond, as another cleaner was scheduled to clean our place but fell sick that morning and within hours Patty came through and got our cleaning done in time....she's amazing!!! read more

We hired Spruse to clean our retail showroom. Patty came in and gave me an estimate. Once approved, she came back to clean the next day. She was very thorough and obviously took pride in her work. We will be hiring them for a regular cleaning. read more

I'd like to share a thank you from our family for the spectacular cleaning service. We needed a cleaning service for my elderly grandparents and Pat arrived to clean their apartment. According to my grandmother, Pat was thorough,  attentive,  and professional. My grandparents were pleased with the cleaning and with the caring interaction. They have requested that she return for their regular weekly cleaning.  Pat has gone above and beyond and we highly recommend this service. read more

We have used Spruse clean our home 3 times so far. Weekly. The first two cleaners missed some pretty big areas, I paid for a deep clean on the first, she didn't touch my main floors and they sent someone out the next day. A reg cleaning on the second, left my white floors with dirty water streaks. After communicating my expectations to Austin, he suggested upgrading to the deep cleaning. I decided to give them one more chance and I am so glad I did. Karly was amazing! She was very thorough and the floors looked like I had done them myself. I requested for Karly to be the only one to come out from now on. Karly gets 5 stars but the company 4 because of the issues we had the first two times. read more

Austin and his team did a great job on my Airbnb! They are easy to communicate and their website makes bookings super easy. We have two vacation rentals need lots of cleaning every month so we have a higher standard on the result of cleanings. My assigned cleaner Patty cleaned everything so well and exceeded my expectations, she left the bathrooms spotless! We have the kind of floor that can look dirty easily but she made a great effort to clean it. She definitely has done a much better job than my last cleaner, I haven't heard a single complaint from my tenants. Best thing is their price is extremely affordable with the service you get! I definitely would like to use them on all my future cleanings! read more

What a HORRIBLE experience, after I finally got my cleaning booked (couldn't fit me in until the day before I was supposed to turn in my keys) the price had went up more than advertised, I was supposed to get a move out cleaning, and was charged hundreds of dollars that had already been taken out of my account...I cleared out my apartment so all they had to do was mop, vacuum and make the place look presentable. Later on my scheduled day they sent me a text message saying they couldn't clean my apartment because they seen a few flies flying around. I was there a little before they arrived an seen not one bug or fly present. So apparently this company can't clean your place until it's already been cleaned???? They can wear a mask and inhale strong chemicals like bleach, but a fly will scare them away and somehow put their safety at risk? What kind of lazy incompetent cleaning service expects a place to be spotless beforehand? Now it is too late to book with or pay someone else to clean since I have to wait for a refund to hopefully be processed, and my keys are due to be turned in, so I am out of time. I am very DISSATISFIED with their service and communication; they were not who they advertised to be and would not let me use any of my coupon codes. They didn't clean anything, just take my money and use a fly as an EXCUSE not to clean up! Thanks for the inconvenience! read more

Austin and team did a great job with a rental home cleaning. Austin knew that I wanted to schedule cleaning for Monday and found time after scheduled appointments for the day. Windows and blinds are hard to clean, and Austin and team clearly made an effort there. Austin even helped with some closet doors that had been removed, and the room looked much better after. read more

Loved the work done by Patty earlier this week. Highly recommend this company and their amazing employees

We decided we needed a professionals touch and Jade jade was fantastic! We set her up for an impossible task between the oven and the general apartment and she did a wonderful job! Very affordable too. We'll be repeat customers in the future :) read more

Patty did a fantastic job on our house today . My husband and I are very happy Patty was diligent and went above and beyond to help in anyway she could. We highly recommend her and this company. We plan on setting up a weekly cleaning because of her and would highly recommend Patty to our family and friends. Thank you again for doing an amazing job!! read more

Just had my apartment cleaned by spruse cleaning. I have never used a cleaning service before at this apartment so it was in need of a good deep clean. I was not disappointed. She did a wonderful job-- everything spotless, dusted, shiny, and smells good. She was quick too but didn't skip out on the details. The price was definitely the best of all the quotes I had received- by a lot, too! Will definitely be using their services again. Thank you so much! read more

Austin (the owner) and his crew showed up on time, and were so nice and did a walk through with me and explained the move out cleaning process and how long it would take. After they were finished, about two hours later, they did a final walkthrough and paid very close attention to detail and I was very satisfied with how it went! On top of it, they are sooo affordable and would definitely recommend using their services again! read more

I'm excited to post & share a review regarding Patty & Spruce Cleaning. We are a non-profit organization & new to the Valley of the Sun. We've been remodeling & painting in a very large building, with that in mind there was quite a mess to contend with. Patty exceeded all our expectations!!!! Patty was so detailed in her work ethic & so dependable on showing up twice to do more work, especially considering having to work around construction men & painters! She cleaned a large industrial kitchen & 4 bathrooms!! We would highly recommend Patty for all your cleaning needs; Patty & her assistant in cleaning the large kitchen were real troopers!! Thank you so much Austin for your company & your assistance!! read more

Wanted and paid for a thorough deep cleaning. I had to go through the entirety of the house to dust and get windows and floors cleaned. We discussed the widows prior to booking, needless to say they were not done. Husband not happy either with the job. Said we paid too much for sub-par work. He and I had to go over floors, throw out all trashes, dust and and clean restrooms when we both had other obligations. The issue was we had to STOP, and do the deep clean ourselves after paying for a deep clean. House was left dusty , floors "not" swept or mopped. And kitchen seemed to have been untouched and windows not done. They sent one person to do a 2 person job that was not smart either. Anyhow save your money and hire a better company. I should have took a photo of all the dust husband and I picked up after the supposed deep cleaning was done. It was bad. read more

A+. Spruce has done a great job for our business and we look forward to continuing our partnership with them. Thanks for your great work!

I requested a quote from Spruse Cleaning and received a response within minutes from Austin. Patricia came out to clean my condo that weekend and did a phenomenal job. She was very thorough and paid great attention to detail. Patricia was very professional and took pride in her work and it showed. I was very impressed with the way my home looked, smelled, and most importantly felt at the end. Spruse Cleaning is the real deal especially because Austin followed up after Patricia left just to make sure I was happy with their services. I recommend Spruse Cleaning to anyone who needs immaculate cleaning for an honest price. read more

Patty did a great job cleaning our home prior to move in. I appreciate her positive attitude and willingness to disinfect and make our new home look nice. She got right to work and stayed into the evening to ensure everything was clean prior to leaving. We will definitely be using Spruse Cleaning again! Thank you Patty, see you again soon! read more

Very good job doing a deep clean of our 2br apartment.

I could almost cry right now. I haven't seen this house this clean since I moved in. Jade got it in top shape for my appraisal tomorrow, and I couldn't be more grateful. Thank you, SPRUCE!!! read more

My roommates and I recently hired Spruse Cleaning services to clean and prepare our 5 bedroom house for move-out. Our services were provided by Jade, who went above and beyond to make sure our house was perfect. Despite the job taking longer than what was originally expected, Jade made sure to stay longer and finish everything as long as we were alright with it. She did an excellent job and made sure to communicate with us throughout to ensure she was working effectively and efficiently. I would highly recommend this company. Thank you again Jade and Spruse Cleaning! read more

I hired Spruse cleaning to do a deep cleaning, the quoted me a price of $135 and charge me $150. A lady showed up alone and said it was too big of a job for what she was being paid, stayed for less than an hour. I complained to a Jackie and an Austin at 206-502-8227. I have not recieved a refund or an adjustment. I have called back and left messages that have not been returned. If you can not help me I will have to report you and them to the Better Blusiness Berrow. You can reach me at 602-750-9364. read more

We wanted to try out a cleaner for our Airbnb which we usually clean ourselves and decided to go with this company after reviewing various quotes. We booked the standard cleaning and they did a great job. They even made sure we were happy with the results before leaving by having us do a walkthrough! Our floors were so clean after, I was able to walk barefoot without worrying about them turning brown. Something we had an issue resolving when we cleaned ourselves. We did find chocolate stains and food particles on the couch and under the table from the previous guests, so if it's a detailed cleaning where furniture is moved for vacuuming and couches are treated and cleaned I would suggest going with the deep clean service they offer. Overall very friendly with great customer service, great pricing, and great results. We will definitely be using them again in the near future. read more

I Highly recommend spruce cleaning they do a very thorough and go above and beyond. Very professional i've hired them to clean my home on a regular basis very satisfied. read more