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    Mop Queen Cleaning

    5.0 (1 review)

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    1 year ago

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    arizona cleanPROS, Inc

    arizona cleanPROS, Inc

    (128 reviews)

    I know this will sound a little overboard, but this service has been extraordinarily essential not…read morejust a luxury: I suffer from a crippling disability and having the crew come in and help take care of my house provides me such a clean environment organized that I am able to function better and my mental health is better. I know this sounds very deep and almost clinical but I can tell you after years and years and years of suffering. This is a service that I trust and I'll say that again, I now have complete trust and Rosa her crew and I really believe this is helped so much. I will continue to use the service as needed, and encourage others to feel comfortable in the fact that they will provide a good cleaning a good price and are consistent. Thank you for your help. I'll see you soon.

    We used this company to do a deep/move in clean when we closed on my mom's house. They did a decent…read morejob upon first glance- like the floors were mopped, blinds dusted, the counter tops were cleaned and it smelled good. But over the next few months I have found many things that were missed. Two chandeliers were not dusted, several fans had not been cleaned, cabinets were still dusty and dirty, there was still grease caked on the kitchen backsplash, and the tops of the cabinets were filthy. In a nuts shell, many things above eye level were missed. I have spent a lot of time cleaning the house myself since this service was provided to us, and that is something I was trying to avoid by hiring this company. I would have assumed that having 5-6 women cleaning the house for 4 hours would have been sufficient enough to have an empty house move in ready, but now I'm wondering what all they were doing for those 4 hours for it to still be this dirty after they left. Reply to owner 5/13/26- At the time of the cleaning walkthrough, I was given 5 minutes to tell the crew what was missed. Obviously, I was not able to climb up on a ladder and inspect every single ceiling fan, high shelf or chandelier in that time, nor would I want to. I have been working on my mom's house for 5 months fixing things and remodeling it, and over that time have found a significant amount of dirt and grime that has remained. My mom has not yet moved into the house, and still today, THE HOUSE REMAINS EMPTY. So the filth left in the home was not made by us, it was from the previous owners who moved out in November 2025 (your cleaning was done 12/11/25). When I say "filth"- I mean a THICK layer of dirt, grease and dust. When changing out lighting fixtures and ceiling fans, I should not have to wear a hazmat suit to prevent falling dust from landing on my head or from having to inhale it if the house had been thoroughly cleaned. And no one has cooked anything since the previous owners moved out, so I'm not sure how you would explain the sticky grease on the backsplash that I have had to scrub off myself. Did I mention- THE HOUSE REMAINS EMPTY? I am not seeking compensation, I am simply giving an honest review of the service we received in December. I realize that I could have reached out earlier, but I was not as bothered at that time. Now that I've been working on the house for months, I have had plenty of time to find all the areas that were overlooked and all the cleaning I have had to do has become beyond frustrating. That is why I am just now writing this review. I also think it would be nice if you, as a business owner, would take some accountability of the situation, instead of throwing the blame back on the customer by saying "you have obviously been living in the home for the last 5 months". Is it "obvious"? Because again, did I mention- THE HOUSE REMAINS EMPTY.

    Carole's House Cleaning - Absolutely stunning job!

    Carole's House Cleaning

    (643 reviews)

    Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

    Thankfully, the company sent out someone to redo the deep cleaning I originally had. Madison came…read moreand was wonderful! She really made my bathrooms sparkle! She was amazing, and I really appreciate them sending a superstar. The only issue is that I received a message from Brian the manager when the time was almost up. I just said things were looking good. Then Madison ran out of time and had to leave. She did finish mopping the floor, but my downstairs did not get the same attention at the upstairs. When mentioned to Brian, he said that they could have added time. This was never mentioned to me before my review. If that was told then the review would have 5 stars instead of 4 and I wouldn't have the manager Brian texting me asking for a review update. We really shouldn't have to give a list of all the things that we want cleaned but it seems that is the case. So if you do hire them make sure you have list of exactly what you want cleaned ESPECIALLY if you hire them for a deep clean. The ladies that cleaned are nice and Madison really did an amazing job. I appreciate the communication and the redo, if I do use them again I will only use Madison UPDATE: Just went in my downstairs bathroom to find it was not cleaned at all the 2nd time around. There was actually a piece of trash on the floor in there too lol. Now I'm going to finish the ACTUAL deep cleaning I requested. Been on my hands and knees scrubbing the floor. Brian DO NOT ask me to change the rating

    Wave House Cleaning

    Wave House Cleaning

    (429 reviews)

    I found this company thru Yelp. The management was very friendly and helpful when I was booking the…read moreappointment. Unfortunately the first appointment was rescheduled , but Eva was very quick to find a solution and get us a cleaner the following morning, and also offered us a discount on our next cleaning. The cleaner showed up on time and did a great job cleaning our empty apartment before move-in. We will definitely be using this company again. Thank you!

    We hired them to clean a rental property after being vacated by the tenant. Several issues:…read more 1) they said they would be there between 9 and 10. At 10 we were still waiting. When I texted at 10:06 they said they'd be there in 10 minutes. At 10:30 they said they are arriving now. Finally arrived at 10:50. Wasted 2 hours of our time 2) their system is extremely irritating with excessive texts, reminders, and emails warnings of extra fees (parking etc) if you don't do this or that. We got over a dozen unnecessary messages 3) when they arrived we were surprised to hear how many things were 'extra'. Shame on us for not reading the agreement carefully, but we'd had services before and they didn't charge extra for blinds, bathroom cupboards, kitchen cupboards, the blinds dusting, refrigerator etc. 4) after all that the service itself was mediocre. We had to redo the stove top and kitchen sink and the face of the appliances. They took our roll of paper towels we had in the kitchen. Countertops were not to our standard. The dispatcher tried to help and was sympathetic and offered a small discount, but I'd have far rather paid full price and saved 2 hours and not had to spend time later finishing the job. Would not use them again.

    Mop Queen Cleaning - homecleaning - Updated May 2026

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