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    Spritzo - Worcester

    1.0 (2 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 2 months ago

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    7 months ago

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    2 years ago

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    Sink & Spout

    Sink & Spout

    (4 reviews)

    On our way home from the tile store we popped into the Ultimate Bath and had the good fortune to…read moremeet up with April. This is our first bathroom remodel and it's fair to say that we were more than a little overwhelmed by all of the choices available. Thankfully, April is an old pro and understands the options inside and out. We booked an appointment with her for later in the week and within a couple of hours the decisions were made and we left with great confidence in the items we chose. One of the things we really appreciated was that the Ultimate Bath has a wet wall where they can demonstrate a broad range of fixed and hand held shower heads. There is no question that really simplified the process for us. If you're doing a remodel I would strongly encourage you to stop in and see April before trying to wade through the many, many, decisions on your own :)

    This is a lovely, new showroom with a large selection of bath and kitchen items. I have been…read moresearching for a showroom that featured the Kohler toilet bidet combination. I was delighted that this toilet is actually in their public rest room and able to assess its features. The sales person/designer was very knowledgeable and helpful. There is a wet wall where you can actually sample different components (so helpful in selecting shower heads and faucets). The quote for the various pieces arrived in an email that evening. I would highly recommend Karen and this showroom to anyone undertaking a bath or kitchen remodeling project.

    Frank Webb Home - Bellingham

    Frank Webb Home - Bellingham

    (5 reviews)

    $$

    A wonderful experience. I walked into the show room and was immediately greeted by Debbie. While I…read morewas shopping for just a vanity and not an entire bath, she treated me like I was buying $$$$. She patiently showed me the various vanities and the granite selections. This was totally different from the several other showrooms I visited only to be ignored or left to wander on my own and finally left.

    While we received a good deal on a vanity, the manager didn't seem to know how to quote options for…read moreus. The reason for 1 star is because we were told that delivery meant putting it in place, not dropping it off in the middle of our driveway! But guess where it was left?! And to make matters worse, the day they were supposed to deliver it, my husband had to call, only for them to claim we weren't on the schedule! "Luckily," they had a light delivery schedule for the rest of that day and could fit us in. Imagine if you'd taken the day off work for this, only to have the manager tell you that it wasn't on the schedule! Then, my husband and I had to lift a vanity that weighed a good few hundred pounds into the house ourselves! I don't know about you, but I don't lift weights regularly, so expecting me to do this was ridiculous! I'm not ashamed to admit that when moving the bottom piece without the counter top, it was so heavy and hard to handle, that I cried getting it past our front door. If we had known, we would have made arrangements in advance for help! Maybe most people in the market for a vanity have a contractor who will do the heavy lifting, but isn't part of good customer service at least asking every customer the question?! Good deal or not, it wasn't worth the physical pain and emotional suffering. Never again Frank Webb!

    Norfolk Kitchen & Bath - Framingham

    Norfolk Kitchen & Bath - Framingham

    (24 reviews)

    Our beautiful new kitchen is a constant source of joy. It's beautiful. It's highly functional…read more It's a source of gratitude and happiness. We had long wanted a new kitchen. Earlier in the year, we had gotten a price from an independent kitchen designer. The price was horrifying. Nearly impossible. I had followed a friend's kitchen renovation on Facebook. Deb invited us to tour the finished room and to explore the many clever features. We promptly booked her designer, Steve Marchese. His design plan sold us. His guidance through many options and his spot-on advice were spectacular. The proposed cost and the final cost of the project were half of the cost from that first designer. Norfolk delivered for their cost estimate. Spot on! Dan Neeland, our project manager was superb. All of the sub contractors arrived oin schedule. They were all polite, professional and a pleasure to have in our home. At he end of the day, all crews left the work area clean and neat, The project finished on schedule. We are thrilled beyond words.

    Horrible experience overall. We went with Norfolk based on a referral from a friend who's husband…read moreworks as a cabinet / installer. From start to finish, nothing but trouble. First, our designer lost the design plans and tried to cover it up. This caused us to have to try to re-remember items that we had discussed prior. For example, we asked for no spice rack, then we get a spice rack, so we then had to improvise once the project was underway. Completely incompetant...no apologies, and our designer clearly didn't listen the first time, take notes, and honestly just didn't care at all about us. We should have known then, next time we will just walk away..... Next, our contracter was a complete joke. Never inspected the site for follow up / punch list items. Eletrical and Floor contracters were sub par, we still have a light switch that doesn't work properly. They destroyed our dining room floors relocating our refridgerator, with no full repair, just a touch up that looks like crap. They also damaged our mudroom floor and apparently have no idea how to fix what they broke, so I now have a gap in my floor that has never been addressed. Lastly, they never finished the final revisions to the trim. I told this clown several times what we needed to tidy up on, and several times never receieved follow up. In other cases, he did not properly relay instructrions to the sub contractors, so twice we had cabinet / trim people show up without the necessary materials to tidy up. The cabinent / trim guys were the only bright spot in an otherwise horrible experience. I truly felt bad for Bud and Shawn as their time was wasted by our General Contractor. As it stands now, almost 6 months since we were suppossed to be "complete" and zero follow up. I am embarrased to have people show up with incomplete instructions, and our general contractor has not visited the kitchen to address anyting since NOVEMBER of last year. Do not go with this place, over budget, zero follow up, horrible design team, bad sub contractors. Complete waste of time, and we never got the satisfaction of a final, complete, project....

    Spritzo - Worcester - kitchenandbath - Updated May 2026

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