I went in with my cracked iPhone screen protector expecting a hassle getting a free replacement…read more Let's face it there is usually a catch and there certainly was from the last retailer I purchased one from. I was very pleasantly surprised when Jade told me there would be no hassle and he even put the new one on for me. He was so helpful I even purchased a new phone case from him. I left with a promise I would be a repeat customer and I would write a review for the store because they were all so friendly and helpful. Thanks guys!

Incredibly - even aggressively - rude and ignorant staff. After several visits to research a good…read moredeal on phone and accessories, I made a much better deal online. Special offers and "deals" come and go apparently on a whim. Avoid this store!

My son's iPhone completely died while we were in Sequim from out of state. Brie helped us out with…read morereplacing it from start to finish, and we could not have asked for a better experience. She was very knowledgeable about the differences among the new phone options, as well as what went wrong with his broken phone. She was also very personable and friendly and nice to chat with throughout the process. She's an awesome employee and any store would be lucky to have her!

BEWARE this is NOT a corporate store. This is a 3rd party dealer. Google AT&T 3rd party stores…read more They do not operate under the same rules. They inflated our bill by adding extra e-sims on all devices. That added $150.00 extra. It's been a nightmare to delete them and the manager is no help.

EFix is a new Cell phone, iPad, laptop and desktop repair located off the main drag in Sequim, has…read morea small waiting room area inside and a few parking spots right outside the door. My iPhone was currently not holding a charge, dying on me on the regular and when I actually checked in Settings, the iPhone message stated that I needed to get a new battery. So it was time to head to EFix, glad to have this new business close by rather then heading into Silverdale or Poulsbo! Mike took my call ordered a new battery that took less than a day to receive. Once I came in, he was able to swap my battery out in half an hour. I also had another issue with my lens and he identified the problem instantly and was able to clean and re-glue my lens that was loose on my old iphone. As you know, our phones are so important and his great customer service as well as such fast service was well appreciated. I can recommend all to use EFix for fair pricing and most importantly, fast quality work!

I was blown away with the customer service provided by Mike Berrios, owner/lead tech. If all…read morebusiness's were to take a page from his how to book and practice his way we would have a much better world. Thanks for your help Mike!

I have been with T Mobile for a few years. I always get great service from the Sequim store. My…read morephone dropped and the screen broke. Issac was able to back up my photos of my husband that had passed away. He also ordered my new phone and managed to upload all my information once the new phone came in. He was so helpful and i was able to calm down after I saw the photos and messages on my new phone. He was very knowledgeable about the phones and how to effectively transfer my data. He really cares about his customers. Not just me but everyone who came into the store over 3 days. When my phone locked up he again successfully restored my information, data and my photos. Our family is very gratrful and would recommend his store for service above and beyond what was expected. Thank you Sequim T Mobile you guys are awesome!

I would give it a 0 if I could. We bought two I phone 17 phones. We had been on a usage plan for…read more!20.00 per month. Isaac the employee we dealt with told us the best possible plan was to add two addtional lines to keep our rate at 120.00. When our bill came we were charged 180.00. Returning to the store Isaac said he made a mistake, he did apologize multiple times, but said nothing could be done about it. We were told we were on a two year plan and we were stuck with it. An additional $1200.00 out of our pocket because Isaac made a mistake. This is how they treat customers who have been with the company well over twenty years.

Sandi at the Sequim office is just awesome... Every time I go in there she is extremely pleasant…read moreand very friendly.... And always able to fix my issues and find discounts for my account.... A pleasure going in there !!!!

Great knowledgeable service from Bryan. Highly recommend…read more Presented many options and easy to understand

He was great so easy to talk with and made me feel comfortable…read more Thank you again for all you did

My laptop died and I thought I lost everything, photos, documents, you name it. Damien from FixIT…read moreComputer & Tech came out to my place just outside Sequim / Port Angeles and recovered all of it. He also set me up with a better Wi-Fi network and showed me how to back things up. If you need local tech support or computer repair on the Olympic Peninsula, this is the guy! Deanna F.

Useless Internet. Installers great ... But ... Customer service, online and phone, clunky and never…read moreending. Huge advertising promises, zero delivery. Customer for many years...dumped for VoIP phone and Internet competitor provider.

From the owner: Qwest is now CenturyLink. High-speed Internet with low-cost plans and home phone services are…read moreavailable from CenturyLink. Look at the quality DSL internet service and easy, affordable long distance calling.