They always have what I need. A well stocked store with products at reasonable price points, from…read morebare bones to souped up. Becky is knowledgeable, kind and provides excellent customer service. Things you won't get when you buy online.

Such excellent help with such friendly attitude! Highly recommend!…read moreOur laptop froze and no computer help store was open on Christmas Eve! We stopped in at Radio Shak hoping they knew of a store in the area to fix our laptop that was open- instead she helped us solve our problem!! Simple fix! Who knew! We were so relieved!

I thoroughly recommend Omri, the proprietor of Gold Apple Victoria BC. i have bought 2 used…read moreiPhones from him over the last 8 years, and he has twice repaired my iPad Pro. His customer service and attitude are excellent! Prices are reasonable, and his work is of high quality. I admire his honesty and straightforward personality. Five stars! John F. Victoria BC November 2025

Repairs done quickly and cost less than the quoted price as they were able to repair rather than…read morereplace some parts.

Cecil's is a friendly electronics store with an incredible music selection as well! Vinyl records…read moreand record players, plus musical instruments including guitars, ukuleles, bass guitars and more. Cecil will also take your passport photo for you. Highly recommended!

I was looking for a ukulele and went in to see what Cecil had. He had a nice assortment of 9 or 10…read moreukuleles ( plus other assorted instruments) and we had good conversation about music and other things. He's very pleasant and knowledgeable and I was very happy to purchase two instruments from him. It's a very nice little store and very well worth a visit.

This is your ONLY stop for all cell phone, tablet, iPhone, and Blackberry needs. The best mobile…read morephone repair store in Victoria, BC! They can repair a cracked screen, water damage, batteries, power buttons or anything else on your iPhone Blackberry Samsung or any other android phone iPad Tablet And much more. If you are traveling outside the country and need your phone unlocked, they can do that too. Or you can purchase one of their unlocked phones. They have a wide variety of reasonably priced screen protectors, cases, and chargers. They even have waterproof cases for your iPhone, so you can take it to the swim-up bar next time you are in Mexico. I have only had the best service from the guys here and will continue to return. My charging port on my brand new iPhone 5 stopped working and they were able to fix it at a lower cost than Apple would. They are VERY knowledgeable and timely with their repairs at the Langford location. I wouldn't go anywhere else. Gaurav is great and very helpful! There is also a location downtown Victoria, which offers the same repair quality and customer service.

Wish I had read these reviews before I took my Apple Watch Series 4 there(Colwood Store)…read more I needed a new battery and took it in. The guy told me that there could be screen damage. I still needed the battery so I accepted the condition. He called me later that day and said it was ready, so I went and got it. I was relieved that the screen was fine. He said there was a 30 day guarantee. When I got home I realized that the pairing was not working. So I Unpaired, shut down my phone then powered back up and tried to Re-Pair it. It seemed to work, but the next day I noticed that the functionality I was used to was not there. I could not ping my phone, my incoming phone calls did not go to my watch ... and many others. I admit I was not able to take it back right away and then when I did have time I procrastinated ... it was partially working and I knew when the 30 days were up. I did eventually take it back. He kept it for 3 days and then phoned to tell me that there was water damage and there was nothing he could do. He wanted to take the new battery out and refund my money for the battery only, but still charge me for his time. So he was not out a nickel and I was out a $400 watch, which would cost me $700 to replace new. He kept implying that the water damage happened after it left the store, but the watch didn't work properly from the moment I got home and tried it out. After a 3 lengthy phone calls, (I hung up on him twice - I was so angry) it was left with no resolution. To his credit he did call me back twice and said he wanted his customers to be happy. Overnight I decided that I would ask him if he could at least find me a replacement and I was determined not to get angry but to be firm. When I got there, he had come to the same conclusion and offered me an older replacement (series 3 - ugly black case, mine was the nice rose-gold colour). So he gets the second star for effort, but ultimately I paid him $125 plus tax for a downgrade. How do I know he didn't lie about the water damage? It is supposed to be water resistant, my daughter swims with hers on and it's fine. So he trades me an old watch for my newer one and I pay him for it? I did get the impression that he was trying to make good, but still - I can't know for sure if he's just a huckster.

Such a rewarding experience to deal with Whidbeytronics! I've gone there several times over the…read morepast year, and each time I come away glad that that is where I went. I am NOT a techie, I do not know much about the devices I use. And yet, most amazlingly, not only do they help me get the most out of the machines, I come away having learned something and not feeling stupid. One thing I espcecially appreciate is how they explain what is wrong, showing me the actual file with the specific informationi about the problem. I am writing this post on the computer, a reconditioned one, that I bought yesterday and into which they managaed to transfer all of my data, including the priceless pictures of our grandchildren and our dog, and all of the many many files that are the makings of a book in progress. Thank you Whidbeytronics. So glad I didn't have to go into town.

I was stupid enough to believe them when they said that the problem with the fan on my hp laptop…read morewas caused by broken pieces from the hinges. An hour's labor later, $125, I realize I've been nothing short of ripped off. I know other people have submitted bad reviews for Whidbeytronics, and they've been deleted. Here, on Whidbey Island, you can be ripped off!!

Kiba and Ryan were awesome and took care of my trade-in super speedy just before close, and it was…read morea seamless hassle free experience. Thank you! Excellent customer service!

Exceptional customer service from Ryan B. on Friday 3/7/25. I changed to AT&T after twenty-one…read moreyears with Verizon and Ryan's skills were amazing and I'm glad to have a new cell phone carrier.

I have had excellent service here over the years . I've also always been treated courteously and…read moregraciously. I don't understand people who expect a small business owner-operator to indulge them with limitless amounts of his precious time - unpaid. Ask the fewest questions, be respectful of the technicians own time, and be thankful we actually have a knowledgeable, competent and affordable older man with years of experience providing this service in this time of throwaway everything. Tom, Carlsborg

Though I just needed a speaker jack repaired I was attended to while waiting. Also, my headphone…read moreamp was quickly checked out but it was not worth repairing. Cost effective too!

I went in with my cracked iPhone screen protector expecting a hassle getting a free replacement…read more Let's face it there is usually a catch and there certainly was from the last retailer I purchased one from. I was very pleasantly surprised when Jade told me there would be no hassle and he even put the new one on for me. He was so helpful I even purchased a new phone case from him. I left with a promise I would be a repeat customer and I would write a review for the store because they were all so friendly and helpful. Thanks guys!

Incredibly - even aggressively - rude and ignorant staff. After several visits to research a good…read moredeal on phone and accessories, I made a much better deal online. Special offers and "deals" come and go apparently on a whim. Avoid this store!

So; Went to Port Townsend Verizon Friday and bought the…read moreGoogle Pixel XL. I have been doing business with Verizon since the 90's; and have never received the level of customer service that we did on Friday, Dec.28, 2018. Manager Bekah was on top of her game. She was informative, made sure I understood my new device and made me feel like I was #1. I applaud her for her attention to detail and genuine concern for her clients. Suzie Wisner-Gray

Just went in to upgrade our phones and the two people working there were awful. I had gone through…read moreonline to price and figure every detail out, we were then told there is a $40 fee for them to switch out our phones and they couldn't waive it since we were in store. Then they showed us what the monthly bill would be and it was way over what it stated online. Then when I said never mind we will just do it ourselves, the lady got mad and slammed the back door open and was talking under her breath. It was a very odd experience and this is why doing everything online is the better way anymore, yes it would have been nice to leave with the phones but not with having to deal with all of that.