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    Verizon

    2.4 (19 reviews)
    Closed 10:00 am - 6:00 pm

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    7 years ago

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    23 days ago

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    Help Desk

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    5 months ago

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    Help Desk

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Victra

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    6 years ago

    Terrible customer service. You can buy a phone. Follow-on support is non-existent. Buy a disposable phone from the grocery store.

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    Victra

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    5 years ago

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    Victra

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    6 years ago

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    Victra

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    6 years ago

    WORST CUSTOMER SERVICE EVER!!!!! The owner sold me a defective SIM card and tried to charge me $11 for a replacement.

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    Victra

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    8 years ago

    I bought some accessories here. Service was great but prices are excessive. Better to purchase online

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    Victra

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    7 years ago

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    Victra

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    5 years ago

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    7 years ago

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    Victra

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    7 years ago

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    Victra

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    8 years ago

    Seemed like fine customer service when they wanted our money but good luck getting help if you need to return something.

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    Ask the Community - Verizon

    The Phone Guys - Everett

    The Phone Guys - Everett

    2.7(19 reviews)
    30.2 mi

    these guys are some incredibly incompetent and dishonest individuals !…read more I brought my Gen2 12.9" iPad for a new charging port and a new battery ...after the "Phone clowns" had my tablet for two weeks I get a call that told me my tablet was waiting at their office for pickup, they also mentioned they had replaced the charge port and battery but had to remove it because it still wasn't working , they then gave me full refund . This is where lie #1 came into play. They said they replaced the charge port but they did no such thing ....... when I returned him I plugged the charger and to no avail, I still had to put pressure on the charger so it would make contact and actually charge the tablet ! My point is If they actually put a new charge port in I would no longer need to fiddle around with the plug to make it work, I'm sure they wouldn't have pulled the new charge port after realizing the tablet wouldn't start . There are other details that transpired but I don't have the time to write a dissertation on this company, I'm only here to warn others to steer clear of these people ! After researching this tablet I find out that it takes a trained and seasoned tech to change the charge port , the newer charge ports are an easy swap but the Gen 2 needs a micro solder and an incredibly stable hand. The pads are very close and there is zero room for mistakes. My guess Is the tech took the tablet apart and realized he couldn't do the job , he put the tablet together (leaving glue EVERYWHERE and not even bothering to clean it up after he/she finished ..... bottom line is these guys cannot be trusted.

    Extremely disappointing. After buying several phones from TPG over 4 years I purchased a phone…read morewhich he told me would work for Verizon Network through Visible, it does not.. Also, the phone is junk. It shuts off constantly. Cannot make calls without repeated restarts. And the screen broke during Sim card installation. I called immediately and was told to bring it in. When I did I was told to do better research before buying and the store took no responsibility at all for any of the phones problems. This phone was beat up with damage all around the edge of the phone body. The stores refusal to offer any solution at all is not just very poor customer relations but dishonest. Considering small claims court. What a farce.

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