Service has been as advertised. 10mbs, always running at least 9.5 so it's good…read more Giving two stars because of billing practices. Yeah, I know, I know, phone companies and utilities in general are known for their shady billing practices. But I just thought I'd write for the record... The deal where you get 10mbps service for $34.95 per month for 12 months with a 12 month contract is false advertisement. It should read $34.95 per month for 10 months and $44.95 per month for 2. The reason for this is you are required to sign up for autopay to get the extra $10. But I could not sign up for it until a bill was generated. Once a bill is generated it already has billed for a month, and a prorated month. Then you're first bill will only have a one time $19.00 promotional discount, when it should be $19.00 per month. (two months), basically if I get what they promised, I should have received $60.00 off my first bill. Because the standard price for this package is $63.95 per month. They charged me for two months at $63.95 and only took of $19.00 total (on time). Then they tell you that even though you a paying for a prorated month, they do not take off the extra $10, even though I signed up for autopay the very night the bill was actually generated. I'll be watching my next months bill. He said it would be normal. I felt like if it's not it constitutes a clear breach of contract on their end (oh that's right, these contracts are made to protect THEM), but it doesn't matter any way. In Damascus VA, there is no other choice for high speed. Unless you want to go with Zito and pay $50 per month anyway for an average speed of 0.05mbps. Oh, and it took 1 hour and 25 minutes on the phone (mostly on hold) to score this extra $19.00 taken off my bill. When it should be have been $39.00 off the bill. So I got screwed out of a good amount of time and money.

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.