Spent over an hour at the Abingdon Verizon store setting up a multiphone account with Alex. We signed under the accepted terms, conditions and pricing. A few days later we received an itemized account showing monthly charges $20.00 more than the original contract. We met with Alex at the store to review the contract. He and his manager agreed that it was their mistake - but there was nothing they could do to correct it. - Would suggest anyone dealing with these guys be very careful. read more

I just want to talk about Kayla Stevens, and a word patient as a saint, she knows her phones! She help me upgrade to a newer phone and made sure that I had all my passwords put down in a safe place and spend a lot of time with me putting apps on and just making me feel comfortable with my new phone. Kayla you're Asset to this Verizon store they should be so lucky to have you. Thanking you again, Kimberlee read more

This is a corporate store, you can tell immediately because of the quick and super helpful service offered. The team in there knows the answers to questions and are willing to offer help! read more

I saw 10 employees and only 3 other customers. I stood for 20 minutes waiting for help - ending up leaving. Never seen an employee customer ratio in favor of customer and yet no service! read more