I was just in the Verizon cellular sales store at 1060 W Main St, Ste 3, Abingdon, VA, 24210 for…read moreassistance and have NEVER been treated so badly. the guy, they wouldn't give my husband his name, coward, was laughing at me, making faces like so what, you know the facial expression. the thing is he kept laughing! Oh my god never in my life have I been so insulted and disrespected in my life! I understand I needed to go to corporate office for assistance but he just kept on laughing and making faces! I would NEVER recommend anyone go to that store! Shame on him and shame on the ones who wouldn't give my husband his name!

I would like to start off by saying the atmosphere in this store is so warm and welcoming. The…read moresales staff are incredibly knowledgeable and considerate to your needs, whether it be financially based or kid friendly. They aren't the typical "push to make the sale" group of guys. And the store manager, Curtis, A+. I can honestly say, I've only been going to this store for the last year or so, and make no mistake, I'll continue to go. If you're having issues, go there. They'll help you until they're blue in the face. Yes, they are THAT committed in taking care of their customers.

I had a phone issue NOT caused by Best Buy but Daniel with the Geek Squad and Sam (?) in the…read morepickup department were excellent!! He took the time to get my phone fixed and transferred over to the newer one that I did get from them. HIGHLY recommend Best Buy at the Pinnacle! Awesome job guys!

Nice, helpful staff. The store is very open and easy to navigate. There appeared to be a good…read moreamount of inventory especially given today's standards.

Frank, we have known for many years has always been our"Go To Guy "for computers, televisions and…read morephones. He is so knowledgeable and he is patient with teaching some of us who are not as savvy on all these high-tech items. I would absolutely recommend him over anyone! He makes it look easy when it's not!10 stars Prices are fair and he will not leave until the job is completed! Thank you Frank for your integrity!

This week, I called up Holston IT & told them what was wrong with my computer. They said bring it…read morein and if the diagnosis was accurate, then my bill would be around $56 including tax. After they fixed my computer in record time (3 hours later), they called me to come pick it up. I went by the next morning to get it. It was fixed perfectly & they charged me less than they quoted. Thank you Holston IT! They were professional, clean, organized, speedy, and very fair priced! It's great to get awesome customer service!

From the owner: Running your business is challenging on its own. When you add constant issues and delays from…read moretechnology you thought you could count on, running your business seems impossible. It should not be this way! You deserve fast and professional IT support. Technical issues that affect you and your employees directly impact the revenue and profit of your business. Here at Tech Eagles, we understand how important it is for you to be able to focus on what you do best: serving your customers. We believe that no business should have to put up with choppy, unreliable technology that disrupts your business.

Stay Away -- Garbage Service & Useless Store…read more Verizon's service in this area is a joke. Upload speeds barely hit 1 Mbps, which makes sending a photo or making a video call almost impossible. Completely unreliable. And the Clear Creek Rd store? Just as bad. They'll happily sell you service they know doesn't work here -- then ghost you when it fails. No solutions, no accountability, just sales pressure. Dishonest, unhelpful, and borderline scammy. Don't waste your money or time.

Had a great experience at Verizon upgrading my phone! I traded in my iPhone 16 for the iPhone 17…read morePro Max, and the whole process was smooth and stress-free. Vincent (Vinnie) and John were both awesome--super knowledgeable, patient, and genuinely helpful. They took the time to explain my options, made sure I got the best deal, and answered all my questions without rushing me. If you're thinking about upgrading or switching devices, definitely ask for Vinnie and John. Excellent customer service all around!