Cute place & I love the concept. Especially the cupcake atm!! The banana cupcake is my favorite but we always like to try their rotating flavors. read more

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I'm really disappointed in this location. I usually go to the one in Dallas but My family & I happened to be in the area. I saw on FB there was a BOGO today, All you had to do was give a high five. Now we were in the area for a homeschool program for my nephew. We decided to stop by after his class. The ladies here would not honor the BOGO because he is not an adult. Seriously? Here is a young kid with his own $10 bill in his hand, he picked out his own cupcakes and he wasn't allowed. The lady told us it's one per family, I told her the post on FB says "one per guest" is he not a guest?? We were the only ones in the shop. It was very irritating and I wasn't about to argue in front of my family. It's sad this happened to my nephew. I hope In the future the employees read the fine print. read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

This sprinkles is pretty convenient since they sell ice cream and cupcakes all in one shop. At the dallas location they're in two separate shops. I haven't been to sprinkles in a good minute and didn't realize how much they're prices have gone up. I personally don't think one of their cupcakes is worth 3.75. And if you use their ATM they charge you an extra 75 cents just for the box. Overpriced if you ask me. I also feel like the quality and size of the cupcakes has gone down over the years. I know they're coming out with new flavors every now and then though and they just started a cereal cupcake for the next few weeks so maybe that's a good change. If you're craving a sundae I found out you can get a mini one instead of the regular size and I thought that was pretty cool! But overall I think they're better dessert places out there. read more

Frosting was so sweet you want to flush your mouth to get rid of it. Won't say it's much better than store bought cupcakes so will call it overpriced. Not recommend going there. Selling person was very nice and welcoming though - a guy with the red hair. read more

Sprinkles saves the day! After a horrible experience with Earls across the street! Will you look at what they did for my girl! They went above and beyond to make her feel extra special on her birthday with a dozen gorgeous cuppy-cakes of her choosing! Seriously who does that? Oh that's right a business that cares about their customers like Sprinkles does! No wonder they are still rocking it at this location! We don't come over here that often because the traffic can get out of hand down at Legacy West especially on weekends but when we do it's always worth the wait! Cookies n cream is my fav but the peanut butter one is to die for! Definitely big enough enough to share! Thank you Sprinkles for bringing some extra sweetness into our lives when we're having a rough night! read more

Sprinkles Plano - Sprinkles saves the day!! - Desserts Near Me - Plano, Texas

This place used to be pretty great, but it's just turned into a-ok. Pros: + Decent, reliable cupcakes + Conveniently located + Makes great gifts for other places + Cute dessert stop after dinner at plenty of the restaurants in Legacy West + Cupcake ATM if you're craving something great off hours Cons: - Almost every time I have been here they've been out of my favorite flavors. - Small space with limited seating read more

This is a cupcake place. It is part of a larger cupcake chain. They're not the best cupcakes you've ever had. They probably aren't even close. They probably aren't the most exorbitantly priced cupcakes you've ever had. But they're expensive enough to make you question if they are worth it. The store itself is a pain in the ass to get to unless you're already at this development on Legacy because you have to park in a garage. So it's definitely not like your standard suburban strip mall joint where you can just pop in, pick up, and go. At the end of the day it's just a forgettable place to get an above average baked good at a premium price. read more

Favorite cupcake place. I ordered the layer cake to celebrate my birthday. Everyone raved over it at dinner, even the restaurant staff, with whom I shared with. I highly recommend the layer cakes in addition to their cupcakes. read more

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Wife and I are pretty big fans of Sprinkles Cupcakes. Even had the opportunity to be present for the book signing in the Dallas location. Sadly this location doesn't live the expectations we've grown accustomed too. Cupcakes weren't bad, on par with expectations. However, the service was well below standards. Not only for Legacy West but for Sprinkles. Being that we've visited 5 locations all but this one were superb. No one greeted, staff were busy talking amongst themselves or just generally tired. It was 8pm on a Saturday night but the store wasn't busy. Cashiers must have switched out as we stood for 4 mins in front of the register before someone made eye contact. No one was rude, just not attentive or welcoming. read more

I have been going to Sprinkles for years, and I have to say they have been pretty consistent every time I go in for a cupcake. I love the majority of their cupcakes. They always fulfill my sweet tooth and sugar cravings. Our recent outing was yesterday when they had a buy one get one with the secret word they send out in emails. So make sure you sign up for their emails and download their app as well to get perks rewards. We ended up with four cupcakes. That allowed me to get another free item thanks to my perks rewards which was their delicious red velvet ice cream! I had been meaning to try their ice cream, and oh my was it delicious! Sooo sooo good, very indulgent. So if you've never tried Sprinkles, then try it because you will not be disappointed! read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

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Service was decent, but it's very expensive. I didn't think the quality of the baked goods was worth the insane amount they were charging. You can spend 1/4 of the cost doing it at home with a kit from Whole Foods or going to a smaller mom and pop shop instead of this "national chain." Well, clearly, it has 3 stars out of 5, I don't see this place being successful. Also, try calling them and speaking to a rep, very difficult. No thanks. read more

Went in today for National bestie day!! There were only a few flavors left. My sister wanted marshmallow, but they were sold out for the day. I settled with salted caramel, and she got chocolate. Got home pulled up netflix and as soon as I took my first bite guess what was starting back at me?!?! A nasty freaking blonde strand of hair. I thought it was a string of melted caramel or something. I was literally sick to my stomach after seeing this. PLEASE PLEASE PLEASE people make sure your hair is back and covered. You're working with FOOD for Christ sake. I'll stick with nothing bundt. Will not be returning to this location. ‍ read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

The cupcakes are the bomb! My favorite cupcakes here happen to be the Chocolate Icing with Sprinkles on Chocolate and the Vanilla Icing with Sprinkles on Vanilla. The cupcakes are always moist and sweet, making for the perfect delicious treat. I'm not gluten free, but I am a huge fan of their Gluten Free Chocolate Chip Cookies. These cookies are some of the best I've ever had and to say that they are gluten free, one wouldn't know it. The cookies are moist and the chocolate chips are oh so sweet. Whenever I want to stop in for a quick dessert somewhere, Sprinkles is normally my go to. They always have really cute boxes if you're giving someone a bday cupcake or just because dessert. I'm a fan! read more

Sprinkles Plano - Cupcake showcase - Desserts Near Me - Plano, Texas

Received a set of 4 cupcakes as a gift. Flavors included red velvet, dark chocolate, salted Carmel and lemon. The cake in the red velvet and salted Carmel was very moist, really loved the frosting on all. Tastes like a cream cheese base. Would order ourselves, delicious! read more

Sprinkles Plano - Set of 4! - Desserts Near Me - Plano, Texas

Wonderful cupcakes, as usual! Just like in the ATM in California! Moist, tasty, amazingly Awesome!!!

Honestly don't even waste your time. We drove out to the Legacy West location hoping to get nighttime cupcakes from their ATM Machine. We tried to place an order but the machine wasn't working- every time we tried to check out we got a prompted message saying the credit card has not been charged. We played around with the machine for several minutes trying to insert the credit card at different times and trying to get it to accept different credit cards but the problem was clearly with the machine. I guess they don't bother testing that their own ATM works. It's probably for the best- at $4.50 per cupcake their ATM price is already too steep. Save your time and money and go to Sugar Ray's Bake Shop or Millstone Bakery for a cupcake experience that won't leave you with a headache. read more

I thought I was crazy at first but it's true: the cupcakes are smaller now. Candace Nelson sold the business, and I swear the taste is also slightly different from what I remember. They now have kiosk cash free ordering, and I really don't care for it. It didn't make it any faster, and lowered positive human interaction. It's disappointing because Sprinkles used to be awesome. read more

If you're looking for the best cupcakes in the world, consider yourself lucky because if you're in Dallas we have the hot spot in our backyard. I remember I had my first one in NYC and then I moved to Dallas and was thrilled to know that Not only can I get them during business hours but late, late, nights using the ATM lol. I love the red velvet and banana cupcake. Always fresh and moist, consistency no matter which location or ATM lol. read more

Sprinkles Plano - Banana and Red Velvet cupcakes - Desserts Near Me - Plano, Texas

Overpriced cupcakes and cookies in expensive boxes. You can get a better dessert across the street at Shake Shack. read more

Sprinkles Plano - Next level cupcakedom!!!!! - Desserts Near Me - Plano, Texas

Located in legacy west. Very tiny storefront with limited selection (my local one is probably 7times the size with 3 times the selection). They had the baby cupcakes behind the counter. Sprinkle cupcakes are always yummy though! $2.95 for a baby cupcake read more

I've gotten cupcakes from Sprinkles for years, so for me to give a negative review is sad. I bought a Black and White cupcake yesterday and while the cake tasted good, the frosting had a very odd "chemical" taste to it. It didn't taste fresh at all.... I'm wondering if they changed the recipe or what? On another note, it might be advantageous to just wait until this location fully opens back up. Their cupcake ATM wasn't working when we got there so that was an inconvenience. Right now, they have it so you can't even go inside the shop to order. You have to do it in the parking lot outside on your phone. Then you wait for the store worker to come outside and bring it out to you. read more

Spoiler - a good cupcake but not a great cupcake. Unfortunately what defines a good cupcake is the cupcake, not the icing...here at Sprinkles it seems they're letting the icing doing all the talking. So my wife and I have been scouring DFW for solid cupcakes and were excited when we passed by this location. We tried the dark chocolate and....a good test of a cupcake is eating the cupcake with no icing. All we tasted was sugar. For (I think) the most expensive cupcake around ($3.95 each), it left a disappointing mark. There are far better guilty pleasures at $4 each than Sprinkles cupcakes - too sweet and not flavorful enough, icing masks the less-than-stellar quality of the cupcake we had. Btw if you're ever in Waco, by far the best cupcakes I've ever had are the Magnolia Bakery cupcakes (only $3.50 and taste like a million bucks!) read more

My daughter loves sprinkles and I do too . The cupcakes are delicious .. definitely a must try I recommend the coconut chocolate read more

Sprinkles Plano - Coconut chocolate and chocolate vanilla cupcakes - Desserts Near Me - Plano, Texas

Update: Ok I tried all 4 cupcakes and no, just no. I've seen it before, a company gets too big for its britches and there are "too many hands in the cookie jar" and quality starts lacking. These are literally the worst cupcakes I've ever had. I'd rather eat my homemade, over cooked cupcakes any day than these. My friend and I were out and about and had planned to go to Small Cakes. It it was closed (Sunday). So we decided to try Sprinkles instead. I had heard of them before as my friend in CA had good reviews for their location out there. The Cupcake ATM is a cute and novel idea. We didn't try that though, we went inside. Only a small line and it went pretty fast. $3 a cupcakes (sheesh!). The store is SUPER tiny. There are no tables to eat your cupcakes in the store so plan to eat them elsewhere (or standing). The flavors I chose were: Lemon- Really? This thing does not taste like lemon and the weird off putting taste actual left me feeling nauseous. The dumb crunchy sugar dot thing they put on top as decoration is gross and pointless too. Sprinkles(confetti cake with rainbow sprinkles on top)- got this for my son. He took one bite and said he didn't want anymore. Have you ever heard of a 4 year old not finishing a cupcake?! Yeah. Me neither. I took a bite and it had the same weird taste as the lemon. Better off making your own confetti cupcakes from Pillsbury. Chocolate Marshmallow- Ok this one was, at most, tolerable. Peanut Butter Cup- For hubby. He is a chocolate and peanut butter aficionado. He took one bite. Declared it inedible. I took a bite and it just tasted like pure vegetable oil or something. Nasty. Honestly, there are so many better cupcakes places that even their buy one get one free on your next visit promo won't bring me back. read more

The cupcakes are wonderful but the store is small and gets cray cray. You can order online (not the best interface) and pick up in person, but you need to flag someone so they know. I wish the S'mores cupcake was available year round. A dozen will set you back $45 (ouch) but won't disappoint who you are giving them to. The ATM is fun and a nice option if they are closed or you have out of town visitors, but it may not be the freshest product at times. read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

It's rare to see Sprinkles Cupcakes outside CA, but Sprinkles Cupcakes has opened the fourth store along with Dallas, Austin, Houston in TX, to give us ultimate delights on our tongues. Located on Legacy West with so many fancy restaurants and steakhouses like Fogo de Chao, North, True Food Kitchen, Tommy Bahama, next to Tesla, this cupcakes represent Beverly Hills life with signature dots and white frostings and high prices. However, red velvet cupcakes would make people addicted to it's beauty in a box and sweetness in the mouth. read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

Paid $31 for 6 cupcakes that were absolutely nothing special. In fact the cake tastes like box mix. The icing is extremely sweet, I think the only way to describe it is uncomfortably sweet. This place is ALL marketing/hype and no substance. In no way are their cupcakes worth $5 a piece. read more

YAAASSS WE FINALLY HAVE SPRINKLES IN PLANO!! These guys make some of the best cupcakes I've ever had! Yes, they're a little pricey ($3 a cupcake) but def worth it. This one is located at West Legacy right across Shake Shake. They not only bake cupcake everyday, but they have brownies, cookies, and... ICE CREAM!! If you haven't already, try the sprinkles sundae which is a cupcake cut in half and then ice cream is put in the middle...IT'S AMAZINGG!! I'd recommend the Red Velvet cupcake with red velvet ice cream. There are plenty of variations you can do since there's always new flavor cupcakes to try out. Also, the 24-hour ATM machine is def life changing!! There's finally a late night dessert place in Plano!! The ATM has cupcakes, cookies, and brownies available 24/7. As always, the service and decor is always impeccable, and I can't wait to come back again! read more

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This store is awesome! Cupcakes are amazing and the staff are always welcoming and friendly. The manager is always so pleasant and helpful. Love stopping by for a box of delicious cupcakes. read more

We visited the Dallas location a couple of weeks ago and had such a great experience so we were very excited to see a location open closer to home! Their gluten free red velvet cupcake is divine!! You cannot tell that it is gluten free at all. The gluten free chocolate chip cookie was cold (like it had just been removed from the cooler. That was a little disappointing. They were also out of their mini cupcakes but the staff shared that the doggie cupcakes (made with yogurt frosting instead of the sugary goodness) are quite tasty (and that they enjoy eating them occasionally too). We decided to purchase one for our 18 month old niece we were babysitting. It was a little pricy at $2.50 but just the right size. We left the store and walked down the street to the fountain to sit and enjoy our desserts. Unfortunately, they had forgotten to give us our doggy/toddler cupcake so we had to walk all the way back to retrieve it. It was worth the wait though because she loved it! We'll definitely be back for the gluten-free options but would Love to see a cupcake that is both gluten-free AND Dairy-free added to the menu (too many people with crazy food allergies these days!) read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

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Let me just say that sprinkles is my favorite cupcake place! I always get the red velvet cupcake it's so delicious!! I wish they still had ice cream at this location though. I hate having to drive all the way to Dallas to get the ice cream with the cupcake. Please bring back ice cream to this location. read more

I wish I had a photo of our cupcakes but they were sooooo good we dug right in!! We love sprinkles! This location is so kind and welcoming! Our top flavors: PUMPKIN!!!! Get them all!!! And then caramel, strawberry and red velvet read more

First time visiting this location as I usually go to the one in Dallas. After lunch at True Food Kitchen the co-workers and I couldn't resist stopping for sweets. I got the vegan red velvet which was a tasty as I remember. Such moist rich chocolate cake. You can't even tell it's vegan! read more

Sprinkles Plano - Vegan Red Velvet - Desserts Near Me - Plano, Texas

I would give zero stars if I could. Some asshole picked a cupcake and left it on the payment page, when I got there, I accidentally paid for a cupcake I didn't once, and they spent weeks with me going back-and-forth with emails and telling me they can't find my credit card number to refund me the charge. Ridiculous, never going back again. read more

Awesome place! Loved their red velvet cupcake, and customer service was great. The young lady at the front desk did a great job helping me browse their selection. read more

So I recently found out they put a Sprinkles ATM in the new Legacy West and I was ready to try it. After we ate dinner in Legacy West we went to try out the ATM. The options are limited so be aware of that. I got the Red Velvet Cupcake. I took it home because I wanted to enjoy it in the presence of my own home. My first bite was not good. I could clearly taste the red food dye in the cupcake. I do know how hard to make them because it has taken me plenty of tries to ensure that it tastes like chocolate and not like food color. The icing was nice and thick and did go well with the cupcake. I will come back to try other cupcakes but I won't be running back. read more

Sprinkles Plano - Red Velvet - Desserts Near Me - Plano, Texas

After years of bugging my bf about taking me to a Sprinkles shop, I finally my got Sprinkles cupcake! My best friend and I got the strawberry cupcake and the red velvet cupcake to share. The cupcakes were super moist! The frosting was a little bit on the sweeter side but that's okay! If we happen to be in the area again, I would definitely be back to try the other flavors! read more

Sprinkles Plano - Desserts Near Me - Plano, Texas

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Just like many others noted, the customer service at this location is atrocious. It's sad to see such wonderful products be negatively impacted by something that can easily be fixed by hiring and training better personnel. read more

I will NEVER come back to this location again. We went in on 9/5 for my daughters birthday cause she had to have Sprinkles. First off the guy/kid who took our order at the register looked & sounded like he didn't even want to be their. It came off very rude & unprofessional. Also he didn't give us no receipt! 2nd, the girl who made our order licked her palm when icing got onto her. Gross! Wash your hands! And lastly & worse of all, we found a piece of WOOD inside our cupcake!!! Not on the side or on top but literally IN OUR CUPCAKE!!!! Oh and it wasn't no small piece of wood, it's about an inch long! I have no idea how this could happen but that's completely ridiculous & unacceptable!! I will try to post a picture of the wood I found in the cupcake. read more

Sprinkles Plano - Wood literally INSIDE my cupcake!! - Desserts Near Me - Plano, Texas

The famed Sprinkles cupcakes located just outside of Dallas in Legacy West, Plano. Good cupcakes but mind your expectations if you're a big foodie. I found them to be good cupcakes but not the be all, end all as they have been deemed by fame. A good cupcake with lots of options, just not life shattering as some would say. Kids and all will be happy with the options available. Some street parking but most will be in a nearby parking lot for the shopping area. Great shopping street with restaurants and a Starbucks Reserve as well. Fountains and people watching galore. read more

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