Dr.K is extremely good at what he does. The staff is friendly and knowledgeable. They have an…read moreinsurance specialist that will help you navigate your plan and Dr.K will do everything he can to provide top quality healthcare. You're in good hands. Dr.K won't add unnecessary services or treatments just to bill your insurance. You get an honest assessment & an excellent experience. No pain, friendly atmosphere, professional business exchange & top quality care. ~ Edyta Nierwinska - current patient 6/2025

I scheduled an emergency dental appointment for Saturday at 2:30 PM because I was suddenly in…read moresevere, unbearable pain. On my way there, a major accident caused heavy traffic, and I immediately called the office to notify them that I would be about 15 minutes late. I marked the voicemail as urgent and also sent a text through their system so they knew I was coming. When I arrived, I was told the dentist (Dr. Jessica Ransom) had already left. My urgent voicemail was not checked, my message was ignored, and no one made any attempt to reach out to me. For an emergency appointment, this is unacceptable. More importantly, I felt extremely uncared for and completely dismissed. I was in severe pain -- the kind of pain that came on suddenly and required immediate help -- and yet I was not considered important enough for the dentist to stay an extra 15 minutes. The entire purpose of emergency dental care is to help patients who are suffering. Instead, I was left without an exam, without support, and without any consideration for my situation. Being referred out for a possible failed root canal during this kind of crisis only adds to the stress. A patient in pain should never be abandoned after communicating clearly that they are on the way. This was unprofessional, irresponsible, and showed a lack of basic compassion. As a former patient, I can no longer recommend this practice. The only positive part of the visit was the assistant who stayed and tried to help, but the dentist's actions overshadowed everything else.

Great care and super friendly staff. Excellent doctor who really knows his stuff!!! Been going…read morethere for several years now, revel 40 minutes to get there because they are THAT good.

I recently started going to Spring Premiere for my first implant. I'm almost done & the entire…read moreteam/staff have been amazing throughout the entire process, starting with the consultation. The Dr. was professional, very thorough & gentle with every procedure from the extraction to the bone graft and screw implant. I have & do recommend others to give them a try.

I had a great experience at Gentle Dental today. I have been to three different dental offices in…read morethe past two years and none of them were satisfactory. The front office staff was polite and organized. The hygenist worked MAGIC on my teeth and removed some fuzzy stuff that had been bothering me for months. She really did a great job and took her time. Everyone was very friendly and the dentist was thorough with her exam. Thank you for an efficient amd positive experience! I'm glad I finally found a great dental office.

I would have given this 5 Stars, but yesterday was miserable with Chelsea P. I have been going to…read morethis location on Fry Rd. for over a year now and have referred 2 people who are now going. I was so afraid of dentists until I started going here and talking to Paula. Paula has made so much difference in the way I feel about dentists now and the help there is superb! The problem is there is a regional/office manager, Chelsea P. who was so rude and to prove it look at the cameras. As my husband sat and waited for me to be through, he witnessed how rude she was to the patients. I hope the owner will look at the cameras and call me as it was a nightmare. If Paula leaves, I will leave too because she is the only reason I continue to go besides the other staff and Dr.'s. who are very gentle and good!

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

Best there is! Can not recommend enough! Quality care, great communication, state of the art…read moreequipment! Lovely office and friendliest staff! Dr's are outstanding!

They took good care of me! I had an unusual problem: I very occasionally grind my teeth, but the…read morebulkiness of a mouth guard feels awkward in my mouth and keeps me awake at night. Other dentists have told me "just deal with it", but the doc here came up with the perfect solution: we had an invisalign made for me -- not to align teeth, just to create a thin barrier that stops the grinding. It's made of very thin and light material, and I barely notice it in my mouth. They told me that they can't normally do this because heavy grinders would just chew through it, but for minimal and occasional grinding it's perfect. The moral of the story is, they took good care of me and I'm sure they'll do the same for you!

The worse dentist I've been too. The staff are very rude and need a refresher course in…read morehospitality, quality of care, how they speak to customers. The Dr are too scared to answer any phone calls to address issues! Horrible Horrible Horrible!!!! I wouldn't take my worst enemy there!

I was placed under new insurance from my health program school and choose Spring Park Dentistry due…read moreto their great reviews and how close they are to home. If you're looking for a new dentist definitely go with them! I had my cleaning done here by Cassie, who is a dental hygienist, and she was very friendly and lovely. Additionally, I had 3 cavities filled here by Dr. Lee and Morgan, the dental assistant, and they were lovely as well. They constantly asked if I was doing okay and told me to raise my hand if I felt any pain. Recently I had a wisdom tooth extracted and Dr. Lee and Morgan took part in removing it and the experience was flawless. I appreciate how after every appointment they send an email with post-op care and instructions on how to move forward.

I've gone here for years. Always liked coming here. Front desk and docs are always nice and…read moreprofessional. My last appointment, I called them 10minutes before my appointment saying I'm running late and will be there 28minutes late. I have an unpredictable schedule and they know it. They had alotted 2.5hrs for my appointment. So despite my calling ahead, they said they had to reschedule. I cancelled my appointment and never went back. If you're alotting 2.5hrs and not let me come in late, so what do you do for that 2hrs that was my appointment. Do nothing??? Disappointed and never went back.

Great costumer service! Super clean. They have a spot for kids to play! Good music while you're…read morewaiting. Overall good experience definitely coming here again!

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I got in fast, they took care of my tooth ache, pulled the tooth- had to be done- and then checked…read moreup on me afterwards. Everyone was so nice and made what could have been a horrible nightmare into an experience without pain or anxiety.

Im sorry but I do not owe you anything. Trying to charge me $500 for your employees not doing there…read morejob and making me aware that you TRIPLED the price?Your personal owes me a apology instead. I have been coming there 7 years and it's always been $95 for a check up and cleaning. I made a appointment because they texted me and said I haven't been in in a year. Which isn't true as you did a $1500 silver cap just 10 months ago. I was not told that you tripled the price from $95 to $300 to do a basic teeth cleaning and check up after driving a hour and a half from Coldspring to your office. The lady at the front desk told me it was now $300. I said why wasn't i made aware of this before driving hour and a half a week earlier. She said we have a insurance plan that is only $100 + the $80 for the same treatment I got for half the price for years. Make your clients aware that you more than doubled and tripled the price. You can tell Mr Chang I have recommended a dozen client including Dr. MR WILSON to him over the years. They will all being made aware of the way you do business now. So there will only be a apology from your office for your personal not doing there job and zero payment or future business from me and others. Thanks for your attention to this matter.

Worst billing I have ever seen in my life. I have called on multiple occasions and emailed to no…read moreavail to communicate they have not properly billed both instances. Every time I'm told they will follow up and they don't. If they handle business like this, we won't be able to use them. I can't believe it's going on this long.

Trust me, this is the best dental office in the area. Dr. Alexander offers only the best quality…read morecare and always considers my health issues. Her hygienist Alex is so gentle and thorough that after years of needing gas to get my teeth cleaned I no longer need it ... that's a very big step for me! I wish I could give them ten stars, not just five!