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    SpringHill Suites by Marriott Durham City View

    3.2 (19 reviews)
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    Ebony M.

    Construction around the hotel so e careful and follow the signs ...other than that it's smoke parking around the lot and underground. Ample spacious rooms : hotel rooms / living area / and CLEAN!!! The elevators worked - continental breakfast was your normal breakfast. I stayed 2-nights for a business trip. The bed was so comfortable I didn't want to come home.

    King room! Love the desk & the TV has an adjustable mount that moves in and out now just side to side
    Veleria L.

    The Hotel itself is absolutely beautiful. It's new and it was really easy to get to right off of the highway. It's not downtown so you can't walk to restaurants but it's very close to North Carolina Central University, and still not far away from downtown. I gave it 4 stars for a couple of reasons. The design of the hotel room is amazing you walk in and it's a sofa with an ottoman and then it has a desk with a light as well as the pictures are perfectly placed on the wall. If you have to work and take a zoom call it also has a refrigerator and a microwave. The bathroom is really cute. It has barn doors a nice updated modern shower sink and everything is beautiful ... here's the problem I had. I'm not a fan of a wall unit because when it's on it's noisy . This one wasn't as noisy as some, so it's clearly an updated version yet it's still a wall unit. I couldn't get the temperature to adjust right so that could be user error but I kept hearing it coming on and going off all night. The other thing that was a mess was the pillows, I can't say they were flat. I can't say they were fluffy they were in between and as you'll see from my picture I had to kind of pile him up to get them to even halfway work.. There is nothing worse than not being able to sleep in a really cute and modern room! I do also appreciate that you have to put your key in the power switch on the wall. My assumption is they're doing this to save energy in the room so that's nice. I am glad that I saw it when I came in the room because I put the key in and turn the air conditioner on so that when I came back the room would be comfortable.. I would definitely stay here again if it weren't for the pillows! Everything else I feel like I can work around which is why I gave at four stars. So if you are coming, bring a pillow from home lol!

    Adam B.

    It's probably what you would expect from a new hotel in this Marriott class. Everything is clean and looks spiffy, if not luxurious. Rooms are good-sized and tailored to those who need a work space in their hotel room. It's on the fringes of downtown, a five-minute walk to DPAC and the ballpark, more of a hike to anywhere else including most restaurants. It's a comfortable enough choice and may offer better pricing than some of the central downtown hotels.

    Nikia W.

    The hotel itself is nice and brand new. Very clean. Convenient parking. The front desk staff was courteous and helpful. My issues: the beds are extremely hard and uncomfortable. The breakfast was pretty much nonexistent. They didn't even have the basics like juice or water. We ended up going outside of the hotel for food.

    Gym
    Nancy L.

    Very nice hotel. I'm here for business and I feel quite safe and comfortable. There's a gym, fwys are close by, the staff is friendly, free breakfast.

    Breakfast/lobby area
    Lori J.

    This hotel is a solid economical pick when staying in Durham. It's only a 15 minute walk from Main st or a couple minute drive. The rooms are nicely renovated and make you forget you're in a Spring Hill, you're only reminded when it comes to service level, coffee bar, and free breakfast selections. You'll be able to find something but i suggest yogurt and a pastry and steer away from the premade bfast sandwiches. The rooms are clean and nicely laid out, however the glass separator is so loud when moving it or even walking. I was trying to work early in the morning while my boyfriend slept, and as soon as I sat at the desk the glass rattles violently. I assumed it would calm down after that, but continued shaking as I typed so provides the opposite effect as it should. Be careful walking around as there is fast traffic at the corner and tent city across the street. Good parking garage option to ensure your vehicle is safe

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    Stayed here for work. Nothing fancy. Decent price. The staff were helpful. Good location. Not much else to say.

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    Review Highlights - SpringHill Suites by Marriott Durham City View

    I couldn't get the temperature to adjust right so that could be user error but I kept hearing it coming on and going off all night.

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    Durham Marriott City Center - Exterior

    Durham Marriott City Center

    (105 reviews)

    $$

    The Durham Marriott City Center hotel is in Downtown Durham. Its location puts it within walking…read moredistance of many attractions, restaurants and shops. The Durham Convention Center is attached and the Carolina Theare is next to it. DPAC was about a 10-minute walk if that and included waiting for the traffic signals. Valet parking is $30 a night, so I decided to find a place on the street again. So I got street parking right near the hotel for free as it was the weekend. I am not a fan of valet or of paying $30 for parking. There are parking garages nearby if you prefer that. The staff was very friendly and I felt treated very well here as a Titanium member with an early check-in, lounge access and free breakfast. I didn't see any snacks in the lounge this visit. For breakfast, you need to use your key to enter the lounge. Beverages are in the lounge, but you go to the restaurant buffet for the food. It is quieter in the lounge than where the restaurant is located. My room was on the other side of the building this time and I didn't hear the train once. Usually, when I use a free night certificate, I tend to be put in the worst room available. But thankfully, that wasn't the case here, my room had a large window with a lot of natural light. The room had the vinyl plank flooring to look like hardwood and the decor and furniture were up to date. My stay was very comfortable here. This is one of the nicer hotels I've stayed and look forward to my next visit. I can see coming here for a staycation.

    A solid Marriott experience, with a location in the heart of downtown Durham, walking distance to…read moreso many great cafés, bars, restaurants and the American Tobacco Campus. The lobby is large with a bar that offers up a (very limited and price-gouging) Starbucks menu, with plenty of places to sit even if you're not ordering anything. Speaking of, I recommend you leave the hotel in search of coffee because my very basic iced espresso that's normally around 6 dollars at a Starbucks was 10 dollars here plus tip. My room was pretty basic, don't expect much in terms of a view even though the windows are large. Decent-sized, comfy beds/linens. No bathrobe in the room (not sure if you can ask for one). I was informed that I'd get access to breakfast/evening refreshments in the lounge but I didn't have time to partake so I can't report on that (nor the gym). While slightly dated in appearance and a little basic overall, I feel the location makes up for all of that. I also got it at a decent rate which helps.

    Unscripted Durham - Interior - second floor

    Unscripted Durham

    (169 reviews)

    $$

    This property is more motel than hotel. It's the only property in the Hyatt portfolio I've ever…read morestayed at that was motel style. It makes it ironic that pool view rooms are made to seem special because they are the motel rooms. They are also super loud because they overlook the Patio venue and have very thin walls. The furniture is quite dated, but they call it boutique. The rooms are not super clean. The bed was relatively comfortable for the quality of the property which is low. The lobby however is renovated and pretty nice looking. Walking into the lobby is a stark contrast from walking out to and into your room! They did not have breakfast available for our entire stay. They charge $1 for drip coffee "if you bring your own mug"! That had me laughing out loud. They didn't take the destination charges off our bill since we are globalists. The best feature of this property is the location. It's right in downtown Durham which is super cute! Go across the street to M Sushi or Queeny's for very different but both equally awesome food and experiences. Bottom line: If you need somewhere in downtown Durham to sleep and that's all, this spot will work.

    The staff were great (shout out to TJ!)…read more I booked a studio king for 2 weeks. When I checked in on Saturday, 25 October 2025 to find that they didn't have a Studio King cleaned for me. I was placed in a different room until Sunday afternoon. Of the 14 days that I was there, they were out of breakfast items 9 of those days. This is probably in my mind, but the bathroom light switch is placed at an awkward distance from the entrance (see picture). Last, upon check out, I received my bill and found the following charges (see image): Occupancy Tax Sales Tax Destination Fee Destination Fee Sales Tax Destination Fee Occupancy Tax With all these additional fees, I would expect to have breakfast available Monday - Sunday. Michelle Logel is the General Manager and need to manage the property better. Other than your staff, especially TJ's positive demeanor and personality, this was one of the worst Hyatt Hotels Ive stayed at.

    Residence Inn Durham McPherson/Duke University Medical Center

    Residence Inn Durham McPherson/Duke University Medical Center

    (43 reviews)

    $$

    As a Marriott Bonvoy Titanium Lifetime member, I stay in Marriott properties frequently and…read moreunderstand brand standards. This Residence Inn in Durham fell short in ways that are difficult to overlook. The positives: * Convenient location, especially for Duke and medical visits * Spacious room with modern décor * Extra-large bathroom and generous vanity -- easily the best feature * Breakfast area was spacious and pleasant (food was standard Residence Inn fare) The problems: Sleep quality is a basic hotel expectation, and this property did not deliver. The HVAC unit was extremely loud and cycled on and off all night. There was no clear way to turn it off completely, and it repeatedly woke us up. The refrigerator was older and made a constant ticking/compressor noise. Between the two, restful sleep was nearly impossible. Parking added another layer of frustration. There are very few surface spaces, a very small garage, and guests are charged for parking on top of that. Charging for parking when availability is this limited feels unreasonable. Additionally, the shower was missing body wash upon arrival -- a small detail, but one that speaks to oversight. We reported the HVAC noise and missing body wash to Tiffany and a woman who appeared to be a manager (Scott). While both were polite, no Bonvoy points or other acknowledgment of the inconvenience were offered. The room layout and location are strong, but between the noise issues and parking situation, we would choose another hotel in Durham in the future.

    Best two things about this hotel are the staff and the location. Starting with Tiffani at the front…read moredesk and then everyone else we encountered in the 9 days we stayed, staff is exceedingly friendly and welcoming. The hotel is perfectly located close to food, bars, campus, and shopping without the hassle of downtown parking. With a small open lot in back of the building, a covered garage, and a large open lot, there was always space available, no matter when we arrived and it was easy to navigate. This is an older RI property and it shows in some areas. While some upgrades have been made with a well outfitted gym and brand new LG machines in the guest laundry, some of the room furniture was well used and past the point of needing to be replaced. That said, the hotel is clean, convenient, and close to so much downtown. No regrets staying here and would do it again.

    AC Hotel Durham - Lobby

    AC Hotel Durham

    (28 reviews)

    $$

    The hotel is notable for having a location just outside the university campus and hospital center…read more They do offer free parking and Duke is extremely stingy about parking, so this is not an inconsiderable benefit. The room was on point for the brand with straightforward, black and suffered decor and a slightly confusing shower handle. I appreciated the filtered water station they had. I don't have much use for hotel bars and other than that there weren't any enormous amount of amenities. But it is a straightforward basic hotel that got the job done.

    2.5 stars I was looking for something a little cheaper than…read moreJB Duke for a one night stay. The reviews were promising (I thought I saw one or two reviews that stated parking was free or available on the street by the hotel). I booked the morning of my stay for a little over $142 (whereas JB Duke was $191 + free validated parking). I arrived around 5:30pm and parked in the retail shops parking just for my check-in and figured I'd either get free parking in AC's garage or find street parking later (was just dropping off my bag). As my check-in process was almost complete the staff member asked if I had a vehicle - I confirmed and she pulled out a card and asked that I place it in my dash, told me where the elevators were and wished me on my way. I read over the card while in the elevator and see that it's $20 per night for garage parking. I guess no biggie because even with a parking charge, the stay was still cheaper than JB Duke. The room was nice and clean and I was facing the street on the second floor (room 204). When I arrived back later that evening around 8pm I was able to find a parking spot quickly on the basement floor of the garage and entered the elevators to go to the 2nd floor. I checked out the gym as it was on my floor (ellipticals, pelotons maybe?, treadmills, rowing machine and free weights) - decent for a quick workout. I turned in for the night around 8:45 and the linens looked clean but didn't smell "fresh" and then noticed I could hear the dreaded stomping above me... and then I could hear the man next door hacking/clearing his throat. The man eventually stopped but the stomping basketball dribbling seemed to go on until 10:30pm. I did not get a good night's sleep due to the "thin" ceiling and I was awakened by the street sounds the next morning). 2.5 stars for price and convenience to Duke. Will pay more next time to stay at the other place down the street.

    SpringHill Suites by Marriott Durham City View - hotels - Updated May 2026

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