It wasn't clearly marked where I could see the pick up zone. Finally was directed to the…read moreappropriate place by security.

From start to finish our experience exceeded expectations. We received emails and text messages in…read moreadvance to confirm our arrangements. We were met upon arrival as promised and our driver was hospitable and very knowledgeable about our destination. Highly recommend!!!

Always on time - clean cabs - nice drivers…read more Do I think its a bit expensive to pay $10 plus tip to go three miles? Yes - but do I want to walk in the rain? No. This is my preferred cab company - and that isnt likely to change.

Best cab driver and service I can recall ever having! The driver was prompt, courteous, and…read morepolitely conversational about appropriate topics, like the weather, The cab was clean. It had a faint smell of air freshener, which may irritate people with allergies and chemical sensitivities, but I have allergies and it didn't bother mine.

Jill was amazing! we needed someone to go pickup our luggage from the airport late at night and she…read morewas Johnny on the spot for us, saved our trip. More than just a taxi service!!

Jill is the best! Me and my friend were at a concert at Thunder Ridge and were having a ton of…read moretrouble with uber. Jill was in the rideshare spot and we were able to get a ride home after hours of waiting! she was nice enough to let us book with her the following night as well and everything went smoothly. Would recommend her to anyone needing a ride in the area!

I used it multiple times and the driver was very rude. They took forever to get to me. It really…read moreSUCKED !!

From the owner: Specializing in Long Distance Transports. Any trip over 50 miles receives a 10% discount.read more

I ride with this company once to twice a week for doctors appointments.. James Is who I ride the…read moremost with... He is always respectful and Professional... Keep up the good work...

very disappointed in the ride. the driver named gabbe was contstantly on his phone and he was also…read moresaying inappropriate things that a passenger shouldn't hear. I will be telling all my friends and turning this into as high up as I can go. offended doesn't even cover it. do better as a company.As a Christian I would like to think that your company would value the opinion of good paying customers. Conversations of a sexual nature should be kept private. This has given me nightmares.

I tried to book a ride with Lyft on the 17th and again on the 20th and couldn't. Since when does it…read moretake two credit cards just to request a ride? And not a single human to speak with. If companies are going to be run by AI, maybe they should be used by AI -- not people.

UPDATE: Gave them another shot. THEY DID IT AGAIN!!!!!!!!!! Canceled 15 minutes before my scheduled…read moreride. If it was possible to give Lyft service in Springfield, MO a negative star review, I'd give them as many as possible. In what world is it a good business model to let people schedule a service, enter their payment info and then totally ghost them from that moment all the way through to the time to deliver. IRONICALLY, I was able to book through a third party, that sent me a LYFT car and driver!!!!!!!!!! The BBB site is next on my list for the Springfield, MO LYFT "service."