It wasn't clearly marked where I could see the pick up zone. Finally was directed to the…read moreappropriate place by security.

From start to finish our experience exceeded expectations. We received emails and text messages in…read moreadvance to confirm our arrangements. We were met upon arrival as promised and our driver was hospitable and very knowledgeable about our destination. Highly recommend!!!

After a huge hailstorm broke out the front and back windows of my rental car, no other cars were…read moreavailable anywhere, also due to damage. I called for a cab and Jayson arrived earlier than expected and got me to my hotel. Could not have been nicer, offered to take me anywhere I needed to go while I was car-less. I would highly recommend this company, and will use them again anytime I'm in the area. Jayson made a lousy situation so much more pleasant!

one of the drivers came to a stop sign saw my husband and I driving an pulled out right in front of…read moreus. I understand they have to be quick for their jobs but the driver in Cab 9 in springfield was not trying to be safe an seemed very distracted by a cellphone as well

I called the posted number to get information about rates and a Verizon recording twice informed me…read morethat the number was not available to respond at this time and that I should try later. No response, no service. No service, no use.

Always on time - clean cabs - nice drivers…read more Do I think its a bit expensive to pay $10 plus tip to go three miles? Yes - but do I want to walk in the rain? No. This is my preferred cab company - and that isnt likely to change.

Jill was amazing! we needed someone to go pickup our luggage from the airport late at night and she…read morewas Johnny on the spot for us, saved our trip. More than just a taxi service!!

Working with Jill was a dream come true! She is a true partner on the ground that will go above and…read morebeyond to make things happen. I can't recommend her enough. Thanks for everything Jill. Looking forward to working with you again.

I used it multiple times and the driver was very rude. They took forever to get to me. It really…read moreSUCKED !!

From the owner: Specializing in Long Distance Transports. Any trip over 50 miles receives a 10% discount.read more

I tried to book a ride with Lyft on the 17th and again on the 20th and couldn't. Since when does it…read moretake two credit cards just to request a ride? And not a single human to speak with. If companies are going to be run by AI, maybe they should be used by AI -- not people.

UPDATE: Gave them another shot. THEY DID IT AGAIN!!!!!!!!!! Canceled 15 minutes before my scheduled…read moreride. If it was possible to give Lyft service in Springfield, MO a negative star review, I'd give them as many as possible. In what world is it a good business model to let people schedule a service, enter their payment info and then totally ghost them from that moment all the way through to the time to deliver. IRONICALLY, I was able to book through a third party, that sent me a LYFT car and driver!!!!!!!!!! The BBB site is next on my list for the Springfield, MO LYFT "service."