Competent and reasonably priced, what more could one want…read more Had a 1.25 hitch put on my little Honda civic and a bitch bike rack installed. Trustworthy.

I popped some to rivets in my tonneau cover. It's wasn't something I could fix myself and not many…read moreplaces can. With lack of options they could have milked the labor hours and charged me a full hour or a few other things. They charged me $25. If they charged $50 I would have been happy but they were very honest and that's hard to find today. 100% recommended

I have had three vehicles done there my ford fairlane had detailed,21Dodge charger with front end…read morewrap, and my 25 Durango front end wrapped also . very satisfied good people.

I made an appointment to get my moms car cleaned. Aaron did such a fantastic job on it. It legit…read morelooks like a brand new car. He did inside and outside. She had some pesky yellow paint on her front bumper and he got every last bit of it off. Bring your car to him for a quick, professional job. HIGHLY RECOMMENDED!

Went there to have my downpipe from the manifold welded; only charge me $30! Had it done before it…read morewas over $100 and didn't come out as good, hence I had to do it again :( This guy seems like a true professional with dirty hands, the work ethic & know-how to go with them! Highly recommend giving this business a look, you won't be disappointed, but might be surprised at the cost & quality as I was. Plus, only took about 2 hours from dropping off to picking up, where before it was an all day thing!

Great job! Everything I asked for and done very quickly. 5+ stars !!! I will definitely be using…read morethem in the future. Thank you so much.

These guys are great and treated me well. We got everything finished up quick but did take longer…read morethan we first thought but they went out of their way and gave me a loaner even after they were closed. My car drives a lot like when I first got it, very pleased with everything across the board definitely coming here for the foreseeable future. Great work guys.

Great customer service and great work. Brought my father in laws truck in for some work and was…read morecompleted in timely manner at the price quoted.

They bent my frame putting on a tire. Didn't use a lift, they jacked the car up in the dirt and…read moreplaced the jack under the frame. Hacks! They are a joke. Like the 3 stooges.

They did a wonderful job repairing my bumper & front side panel on my van. They were prompt with…read morethe estimate, very fair on the price, got the work done quickly & thoroughly and very easy & pleasant to work with.

Great service and the absolute best repairs. For years, only place I will have my cars fixed like…read morenew!

I've been taking my Subarus to Spartan in Wilbraham for 20+ years now. I cannot imagine better…read moreservice. This go round, I took in my 2010 pzev Outback with 190,000 miles on it. Cosmetically, this car looks fabulous, but I knew when I bought it a year ago for $3,500 (!) that I would have to put some $$ into it to keep it going until 300,000 miles. (That's always my goal with my Subarus). I want to give a HUGE shout out to Cory, the mechanic who made everything right for me. We came up with a pretty good list of items that needed attention during an oil change last week- so, this week Cory worked on it for 3 entire days, attending to the suspension, the radiator, the brakes, and the exhaust. I was most impressed with the list of "extras" that Cory was able to address at no charge, which immediately takes the "sting" out of the total $$ I invested in this fix-it. You are THE MAN Cory!! Whoohooooo!! I travel A LOT, and this summer will be adding 5,000 miles to the odometer. I feel confident that my Sube will not fail me after all the attention that Cory gave to it. Thanks you Spartan, and thank you Cory!!

Was tired of my old auto place not giving me a bill for service, I know it's a good problem to…read morehave, and needed to get my car serviced for passing the CT admissions test. A good friend of the family recommended here and I always knew of the place and drove past it a zillion times but never had thought they would service any of my vehicles. As for my experience I guess I am just indifferent. I knew going in it was not going to be a fix in first try and out type of deal. Car has had some issues in the past with the check engine light and all that jazz. First trip was a cool $300 and change for replacing a part and labor. Light came back on within 40 miles and brought it back for another 9.5 hour service. All was well and was told it was driven every where except the highway, needless to say took it on the highway and yup, light came back on. It went back in and we replaced the first part, at no cost, that was aftermarket to a new part and next thing I know my car passed emissions test. Haven't fully took it all in yet, we'll see if the light pops back on or not.

I can honestly say that working with Rick's Auto body was one of the best customer service…read moreexperiences I have ever had. Susan and Jeff, along with everyone else I worked with there, were incredibly helpful, professional and went above and beyond- they made me feel like family! The work done on my car was absolutely perfect and I couldn't be happier. I HIGHLY recommend Ricks Auto body! You will not be disappointed! thank you to everyone at Rick's!

Never been to a business with more hostility then this Autobody...Beware!…read more I realize after reading reviews that many customers similarly have shared this experience. Among other issues, these guys are happy to make you promises they never intend to keep just to shut you up and move you along. If you dare to be straightforward and ask them what happened to the promise when they don't deliver, they will jump all over you and heighten the situation to an argument where all their goons come out of the woodwork to argue you! Apparently when you've been around for a while you don't care how you treat any customers and that's a huge part of why reviews should be written. They are undoubtedly the all time champions of arrogance. I've seen and heard about poor business practices happening down there to several people aside from myself and it's seems like they're strangely against policy to just keep their word about following through with insurance claim issues. It's painfully obvious who they actually work for and who they are pandering to and it's not their customers! Watch out for the game they will play where they keep you in the dark about your auto claim questions (covered items in question) right up until the point they are ready to hand you your keys. The hope on their part being you won't have the either the balls or the energy to call them out on their shady business practices.. The last time I went there they never once called me with an update on my vehicle even after multiple calls on my end for updates on the situation and a promise from my ricks adjuster that they would inform me about a covered item from my insurance company. They never did however and ignored it completely! Even when the vehicle complete date went a week over their estimate they never called to inform me of any issues or reasons why it was delayed. It was "too bad" it's was just an estimate. It's a real "fuck the customer" attitude down there by the majority of the staff. A far cry from how it was many years ago when Rick was more involved.. They are now the McDonald's of Autobody's and your order is predictably never gonna be right! God forbid you stay on them and you call to get some clarity on the situation all you get is excuses and justifications as to why they don't need to keep you in the loop! Really bad business practices in that place and after a few bad experiences in a row, I wouldn't go back. Plenty of shops out there that would actually appreciate your business! Caveat emptor!