I WAS a returning customer of Jay's Auto Body, I will no longer be bringing anything i own there,…read moreand I heavily recommend you avoid this place like the plague. My last vist was to get my side skirts installed, as well as some other small tweaks in bumper fitment, ect. I picked up the car 9am Wednesday July 23rd. Once getting to work around noon the sunlight was out and I was grabbing something from my trunk, I then saw multiple harsh scratches aswell as 2 cracks in my left tail light. I then texted over a photo to the shop and was immediately told it wasn't them and not their fault. After getting bombarded with texts and calls from the worker I got the owner's contact. He said he would look into it and apologized for the troubles. A few days later I had gotten a quote for replacing the lens and we got into contact again, the worker said he would give me $100, then later that day the owner called me and said he would give me $300 to go towards the replacement. I told him I would pick it up Wednesday July 30th. Wednesday July 30th I got up early on my one day off of work and went over to the shop with the tail light. The owner wasn't there, but the worker was. He then spent 20 minutes throwing out bs excuses and eventually said he cant take responsibility for it and refused to give me the money I was promised. I will never do buisness with that asshole ever again and I recommend you dont either if you care about your car and your money. He also didnt do a good job on the work. The job seems half done and parts feel off after he "anchored" them down. Charged a fortune too!

My headlights were in such bad shape that I had to use my fog lights in order to see at night. They…read moregot my headlights back to looking brand new, and I couldn't be happier! In the grand scheme of things I know this was a really small job, but I felt like they treated me as well as any other customer. I'll definitely head back to Jay's the next time I need work done.

Progressive Called Sharon 5 times on Monday 2 2025…read more Josh Parish 401 3788034 Carol Robin I highly recommend JL MASSA the owner of this business. He was extremely accommodating after my incident. He has extensive knowledge working with different vehicles . Lidia and John are always pleasant and the work is always top notch with premium results . J L MASSA is the best place to have all your repairs completed. They have my business always. John was completely honest and compassionate after my incident. Thank you John and Lidia for your exceptional service! Carol

This is the only shop I would bring my vehicles to! John is meticulous with his work and his staff…read moreis highly trained! I use this shop for all my mechanical as well as cosmetic needs. My car and jeep are always running smoothly and looking fabulous because of JL Massa in Ludlow! Keep up the great work John!

Rick does great work! Loved working with him. Very friendly and prices are good. Will go back again.read more

From the owner: We do quality restorations at a reasonable rate.read more

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

Scott and team just finished a flat panel radio and speaker upgrade to bring my 300zx up to and…read morebeyond today's A/V car experiences, what an amazing and professional job they did! Everything looks so integrated and part of the vehicle look, I could not be happier. They spent time with me after the install going over ALL the new features and capabilities. If you go somewhere else for your audio car needs you are making a big mistake. I highly recommend these guys! They have passion about what they do and it shows in the final product!

I have a very cheap car. I went in to this shop based on the positive yelp reviews and was not…read moredisappointed. I got an inexpensive JVC single DIN unit and with an adapter kit they installed it in my double DIN dashboard. They even installed a very stock looking cubby underneath it. Brilliant, this car has nowhere to put stuff. Unfortunately because of the angle of my dashboard I couldn't read the display on the radio. I called them the next day and asked them if there was some kind of sunshade I could put over the radio because I thought the display was just being washed out by the sun. They called me back quickly and told me to come back and they put a different Alpine unit in it with a different kind of display. No hassle, no extra charge, another every clean install without a single bullet connector or pice of cut wire on the floor. These guys also dba as Sound Sensations. Will totally use them again if I have need.

My son backed into something and put a crack in our back bumper and most places were charging a…read moreridiculous amount. MJ's prices not only did a great job making our car look like new, but they also were friendly and very quick. The location is a little hard to find, but do not be put off by this! They are worth it!

The level of service and professionalism at this garage is outstanding. I got into a car accident…read moreand was very stressed out about dealing with my insurance and rental company. I am a single mom and I don't really know a lot about cars and I am always afraid that the bigger dealerships will take advantage of my lack of knowledge and overcharge me for unnecessary repairs. The owner Matt was very helpful and assured me that my car was in good hands. He gave me a full comprehensive appraisal, and explained everything in full detail on what needed to be done with the car. I was very pleased to hear that the prices were very affordable and reasonable especially for the quality of work that was done to my car, and the timelessness of the repairs. I even received a free detail! My car looked better than it ever did before. Highly recommend!!

Bought a jeep from him a while back. No big dealership haggling BS. Had a good selection of trucks,…read moreand Gary knew his stuff. Send all my friends here when they want a jeep. Had him work on the truck later and added some aftermarket parts. Did great work and it looks real sharp now.

My son wanted a Jeep for his first vehicle. I had little knowledge about Jeeps going into this so I…read morelooked around everywhere. After much research, we ended up at Gary's Jeeps where my son fell in love with his first Jeep. Gary was well versed when it comes to Jeeps, he made the process easy and was very accommodating. I especially appreciated the haggle free set pricing as I did not feel taken advantage of which was my experience at other dealerships. Overall, the best place around if you're in the market for a Jeep!