They seem helpful in some things, like putting on wiper blades. However, other things seemingly…read moreshow that employees lack a knowledge of basic auto tools and their use and have difficulty finding things in the store.

Odie ROCKS! My wipers had apparently been put on incorrectly a year ago and flew off the car in…read morethe rain last night. Odie had my new wipers on and working in less than 10 minutes. It was such a pleasure to have excellent service from this knowledgeable young man. Advance AutoParts is lucky to have him... give that man a raise.... I will definitely be back because of this professional and polite young man.

worst place to deal with. their starters do not last worth a damn, and they dont warranty anything…read more do not go there. go to dealer, it will be cheaper in long run.

While it's a good battery, I was just r**ed on a battery at the warehouse which is now corp owned…read moreand selling batteries direct to the public to the injustice of their stupid dealers and doing it at 100% of retail of unpublished pricing. Avoid this place like the plague, unless you're in need of a pounding.

Stopped by to see about getting a new battery after mine went dead after not driving my truck for a…read morewhile. The tech came out and connected the battery tester and told me everything was just fine and it was holding a good charge. I really appreciated the honest feedback and avoiding the cost of a new battery. I have been a fan of interstate batteries for a long time and I'm now a new fan of this shop. When it is time to get a new battery, I am certainly going to buy it here.

They usually squeeze me in and do service and repair work on my fairly new BMW. I've been very…read morehappy with their service and they are closer to me than the factory dealerships, which often charge more and require appointments a week or two away from my needs... and good Korean American diner next door for a meal while you wait...

Urban East has done a remarkable job rehabbing TWO antique motorcycles for me. First, they…read morerehabbed my uncle's 1977 Hondamatic 750CB to an excellent condition. Then they rehabbed by 1976 Triumph 750 Bonneville to showroom condition, 50 years after I originally bought it! They are the best in the business!!!

I was able to find high quality headstuds for my L15BE engine rebuild they were very helpful over…read morethe phone and shipped the product fast to get my vehicle on the road again. Extremely grateful

I worked with Christian on ordering my rims and suspension. He kept me up to date on the status of…read morethe order and was even able to set a same day installation/setup for the coilovers. Roberto mounted/balanced my rims and tires with the utmost care. He installed the coilovers and did numerous adjustment to get the ride height perfectly dialed in to ensure there were no rubbing issues. This is a great and knowledgeable shop, I would highly recommend this shop for any of my friends!!!!

I brought my car to Lorton Auto after KIA Woodbridge said I needed back brakes to the tune of $509…read moreon 7/18. My brother said that was pricey & to check with another place or bring it to his shop. I emailed Lorton Auto and they said my brake pads were good when they did my saftey inspection in December. i should not need brakes. I brought my car in 8/3. Lorton Auto brought me out to my car and showed me my brakes pads. They showed me with the measuring tool. I had more pad in the back than the front but both were good. They did a 50 point inspection that contradicted multiple things i paid KIA to do on 7/18 that KiA did not do. This is a trust worthy shop. Again they showed me. My car was where I could see it. They explained in detail & showed me the reading & meter that my brake fluid had 4% moisture. I paid KIA $200 + on 7/18 to do my brake fluid change. Lorton Auto is place from now on. Here I know my car will get good honest care. Here they show me what my car needs and don't try to scam me to make money.

This is my second time coming to this shop. Overall, I have been happy with the price and service…read morethat you get here. I will lower my rating by 1 star. After looking at my bill, they have a credit card processing fee. When you are paying for auto service, it seems a bit petty to charge a credit card processing fee on top of that. They should post a sign alerting customers to this practice.