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    Springfield Drugs

    3.8 (4 reviews)
    ModerateDrugstores
    Open 8:00 am - 6:00 pm

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    CVS Pharmacy

    CVS Pharmacy

    1.4(14 reviews)
    0.2 mi
    $$

    I understand pharmacies being busy. Maybe people don't care for their job. However, the rudeness is…read moreuncalled for. I messaged them to ask when a prescription I had ordered two weeks ago might be in. It's not an uncommon prescription so if having to back order it was an ongoing issue, they likely would be able to say "on average it seems to take X amount of time to get this is." Or, "I will call our supplier and find out." Instead I got a snarky phone call saying they didn't know and it's "out of their hands." I wasn't blaming. Just asking. And my thoughts turned to little confused elderly people who may have the same question. What if it's an important medication and they have run out or afraid of running out? That could be pretty scary to them. For me, if I don't take this prescription I usually end up in urgent care so obviously I was concerned. I was able to transfer my prescription to a different pharmacy and got it the next day. And it was challenging to do because the new pharmacy couldn't get CVS to do their job and transfer the prescription. I really wish CVS would do a better job. Customer service seems to be a lost art. And while I can navigate the "system", older people can't. They need a bit of compassion and someone at least trying to help.

    This is a review for the drive thru COVID-19 test offered by CVS, not for the store itself…read more A negative COVID-19 test is a requirement to return home to the state of Hawaii. This, for the time being, is our new normal, so one needs to accept it, and I did. Easy, easy, easy. I first thought that the worst part of this was having to do the test myself. But on second thought, it was better than someone else shoving a q-tip half way to my brain. Made the appointment on the app. Drove to the drive thru. Got to the window. Verified my ID. Got the test. Inserted q-tip 1/2 in (NOT UP - don't want to lobotomize myself). Placed q-tip into vial. Returned vial. PAU. Service was efficient and friendly.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens

    Walgreens

    3.0(38 reviews)
    24.4 miDowntown
    $

    Pick up orders at my local Walgreens is a hellish, nightmarish experience every time I go to pick…read moreup an order. There's an amazing deal on toilet paper and I couldn't get anyone at home to go my local Walgreens. I decided to place an order for toilet paper at the Walgreens near my hotel. My boyfriend was not too thrilled at the idea. My order was ready in less than an hour. Walked over to the store and stopped at the photo Dept. Gave them my name. The lady gave me my order and she was friendly too. I was in the store for maybe 2 minutes. I wish my local Walgreens store was well run like this location.

    I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

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    Walgreens
    Walgreens
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    Springfield Drugs - drugstores - Updated May 2026

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