The Downtown Nashville Walgreens…read more In my estimation, this is the one and only Walgreens in Downtown Nashville that is accessible to Broadway. Disparate from other Walgreens that I am familiar with in major tourist centers, this location is underwhelming for alcohol and souvenirs. With regards to this review, I am using "The Daniel. S Yelp Real Time Feature" where I write from my first-hand journaling experience. "June 24, 2025: We are bound for Walgreens. Walking through the Assembly Food Hall we cut off some of the uphill climb up John Lewis Way that is bothering Dad's knees. Now walking up John Lewis Way we are passing by the historic Woolworth Theater and what looks like a Theater District. At the crest of the hill, we step inside the only downtown Nashville Walgreens. At least the only one I am familiar with near Broadway. This store is "blah" in comparison to the Walgreens that I am familiar with in major cities such as Las Vegas, Chicago, San Francisco,and Denver. Their Nashville caps are overpriced and fail to strike me. They fail to carry the bullet beer (24 ounce cans) that I want to pick up for the hotel room. However, they have cold beverages and snacks that my Dad and Brother are buying. I am headed to Starbucks for my beverage. Toi, who rings up my Dad and Brother, is a friendly and personable Cashier. When we return to the what looks like a Theater District along John Lewis Way, being empty handed of purchases allows me to photograph the Woolworth Theater." My "Real Time Yelp First-hand Feature" elucidates that the Downtown Nashville Walgreens deserves Three Stars.

I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

Late night munchies Walgreens got me short walk and lite snacks will do it for me. Thanksread more

Not the best but convenient. Whole place is disorganized and stuff all over. Also INTENSE fighting…read moreyelling arguments going on in the pharmacy. The employee was losing it over the manager ... very disrespectful and tbh I wouldn't want her to refill my pills..

Always pro, knowledgeable and friendly. I love that it's not corporate owned. Doesn't hurt that…read morethey're half a mile from my home. I'll be a customer as long as I live in Nashville.

I've been a customer of the pharmacy since the day it opened and have remained a customer even…read moreduring the transition to new ownership. When I interact with the staff, I generally feel seen and heard about my medication, or when dealing with staff about my special needs daughter's medication.

Quality/Quantity - Got more snacks. Candy, beer, etc…read more Atmosphere - Another crazy busy location, especially the drive through pharmacy! I should have taken a picture as there was a line all the way to the other side of the parking lot. For both visits, we spent over an hour here... This place is so busy and it is open 24 hours! Plenty of parking, but just like at Kroger's, there were some really bad drivers. Be safe. Service - Good. Price - $20. Owner Comment - Congrats on your success since 1901. 1931 Walgreen drug store. 1948 Walgreens.

I have no beef with the store itself or the products in the store. However, the pharmacy is…read moreprobably the worst pharmacy I've ever picked up prescriptions from and I have lived, in some capacity, in eight states. If I could leave zero stars, I would. Prescriptions are never stocked and some days the pharmacist just arbitrarily decides not to attend work, which leaves people who need critical prescriptions stranded. They then refer you to drive all the way to Hendersonville which is ridiculous. Lastly, they do not stop sending you text messages and notifications via the app that your prescription is ready and you show up and it's not??? We have officially transferred our business to Amazon pharmacy.

Update: After writing several letters to all the different authority figures, making phone calls,…read moreand staying on them in general, the manager contacted me, was EXTREMELY nice and apologetic and gave me a full refund. I go here all the time now. See? It's not too hard to say "I'm sorry" and it makes a world of difference! I went to the drive through to fill a prescription and spoke with Monique. I was first told it would be at least an hour before I could get my medicine. I had to go back to work so I knew I couldn't pick it up until later. I then asked her how much it would cost and she had me send in my insurance card. After a few minutes she gave me back my card and said my copay was $10.00; implying that was all it would cost me. To be sure, I specifically said "So when I come back tonight it will only cost me $10.00?" and she said "yes." I told her to go ahead and fill the prescription and I would be back after work. When I returned after work she got the prescription and then came to the window to give me a price and said it would be $53.30. Shocked; I asked her about it and she said the same price. I tried telling her that it was supposed to be $10.00 but she got rude with me, and kept cutting me off to tell me that she understood what I was saying but that I was wrong. There was no way she could understand what I was saying because she was too busy cutting me off. She kept shoving the prescription to the window to show me (not that I could read it) and then telling me to look at my insurance card at the copay suggesting that I was stupid. When I was finally able to get a word in I explained to her that I could read my insurance card just fine and that she didn't understand me because she wouldn't even listen to me. Then I told her that SHE told me it would be $10.00 and she kept being rude with me and insisting it was $53.30. I told her "You specifically told me when I was here earlier it would be $10.00" She acted like she could care less and just shrugged. In this situation what was I to do? I was sick and needed my medicine and it was late. I went ahead and paid and told her she shouldn't assure people a much cheaper price and then later charge more. Of course, she still didn't care.

This pharmacy is extremely slow and disorganized. But, the worst thing here is the lack of…read morecommunication. Prescriptions go unfilled because the pharmacy fails to order the medicine after a prescription is received. Then, they do not contact you to tell you there is a problem with your prescription. This is not a one-off issue. It happens here all the time. The staff is usually friendly, but they can't seem to easily solve problems and they definitely can't do anything quickly here. This pharmacy should be avoided.

This Walgreens sits in Germantown at very busy intersection of Rosa L Parks and Jefferson, and for…read morethe most part is your standard Walgreens location. I have popped in here on occasion with my latest visit being in search of allergy meds. Upon entry I was greeted by the cashier, headed to the pharmacy section, quickly scooped up my normal and back up front to check out. The same cashier was friendly and helpful. The store is not in the best of condition, but it was clean and the aisles were clear and easily navigable. Overall, standard visit to a Walgreens. I needed something, they had it...no issues with popping back by when needed.

Let me preface this by saying the pharmacy staff here is full of sweet baby angels. As someone who…read morehas found themselves as a self pay patient, this team goes above and beyond to make sure that they help me find discounts to the cost of my medications making them as manageable as possible and I really appreciate that. However, the rest of the Walgreens employees are unbearable at best. DO NOT under any circumstances order photos here. I've had back to back horrifying experiences and after the second one I've realized that it's simply just the negligence of the employees here. The first time my order looked good on my end but mysteriously wasn't received by the store and was never processed. The second time I showed up early, politely checked my ordered was received and waited until my scheduled pick up. I reassured them that I was early and told them not to rush despite the only kind employee on staff offering to print my order with a growing line. When she tried and realized the machine was out of ink, she asked a coworker to assist. I'm not sure where that girl went but she was gone for about 15 minutes. I assume she took her break. From what I could see it looked like she took a look at the machine and just walked outside. When she came back and asked for my name, seemed very confused that I was waiting still and then said she "didn't think they had any ink!" She didn't even check... At this point I've been waiting 15 minutes past my order time and I'm fuming because I've been nothing but nice only to have my time wasted and to now be forced to scramble to finish a project because I counted on Walgreens to finish it. It's constantly like this no matter how nice you are to the staff here, they are rude and borderline refuse to help you.

I'm gonna go ahead and give this Walgreens the kudos it deserves…read more I work two blocks up the road from here so am frequently in here for random things, prescriptions, etc. But more importantly, today I got my COVID booster shot at this location. It was busy. It was crowded. It was hectic. Didn't matter because they handled it like pro! Thank you. They were kind to all, calm with everyone, and kept the line moving. The wonderful woman who gave me my booster shot (sorry don't remember the name) was a gem. Fun to chat with, nice, genuinely cared about people. I highly suggest everyone go here for their COVID booster shot. I also highly suggest people go anywhere for their COVID booster shot. Or for their initial COVID vaccine. It is so important to keep yourself and your community safe. Thank you for helping that process, Walgreens!

Came to grab some quick toiletry items while on a road trip. Store was clean, easy to find needed…read moreitems, and check out was a quick and easy process. It is located in a busier area so beware of entering and exiting onto the main road but other than that it has everything you need

Susan and Jarod are absolutely amazing!!! I was completely blown away by their quickness to reply,…read moreprofessionalism, willingness to find gluten free medicine, and so much more. I will forever get my medicine filled here, I HIGHLY recommend!

We absolutely LOVE Music City Pharmacy & Compounding and highly recommend them for your…read morepharmaceutical and compounding needs. Susan & Jarod are phenomenal, and they take exceptional care of their customers. They are the epitome of professionalism; they are both incredibly knowledgeable and attentive, and they really care about their clients and provide personalized service. They are truly the gold standard that all pharmacies should aspire to be.