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    Springboard Coffee

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Order Springboard Coffee Takeout or Delivery

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    3 months ago

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    3 months ago

    Great ambiance with fireplace, comfortable seating, and a good coffee selection. Friendly owners abs staff. Jazz on Tuesdays!

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    Jitter House - Vanilla Latte

    Jitter House

    (222 reviews)

    $$

    My favorite coffee spot I've tried on this side of town. The service was quick and friendly! Super…read moreopen seating with a toy corner for kids. The bathrooms are so clean and are one stall. I ordered a hot chai with toffee flavor and it was good and spicy. I also ordered a breakfast sandwich which was delicious. Tasted like it didn't come from a freezer which is good. I tried an ice coffee as well and I will be thinking about that for a while. The coffee flavor was perfectly creamy and not watery at all with flavor. The doughnut is also a must. They make them in house!

    I'm so sad to write a negative review because I was so excited to try this place since we hadn't…read moreeaten here since the new larger location. My husband and I arrived 1-1:30 today and we both ordered burgers. My husband ordered a bacon blue cheese burger with steak fries and I ordered an impossible burger with Swiss with shoestring fries. My husband's ordered arrived first and the fries were normal fries not really steak fries, but they were hot and tasty. The waitress said that mine would be coming shortly and that they were waiting in the fries. Upon my husband's first bites of his burger he discovered it was totally cold. He took it up to the counter and then my dish was dropped and it was the same issue. The waitress took mine back and dropped his plate again and told us if it isn't ok then we could get a refund. This was when we discovered the burger was microwaved (still had his bites taken out of it), and the fries sat out while the burger was in the microwave. Yes, now we have a microwaved burger and cold fries. Knowing this how they handled his cold burger we decided to just get a refund and go somewhere else for lunch. I think this issue arose because they served the food for a table of 5 or 6 people that placed their order after ours. The big table got their food before us. Knowing what happened to our food and seeing them eat before us made the conclusion pretty simple, their order should have never been processed before ours. This is why the waitress said the kitchen was backed up. It was just a big fail. I think the problem is that everyone working there was very young and I feel they were very inexperienced in having the skills it takes to work in a kitchen, serve food or deal with customer service. When the cashier did the refund of my husband's meal, she only refunded his. I asked if she also refunded mine since they had it back for the same reason, she asked, "oh, you want yours refunded too"? I'm not sure how this refund is going to work with doing two separate refunds on one ticket. I checked our bank and the charge was pending so I will have to follow it for the next couple of days to see where it puts us. Honestly in my opinion, she should have refunded it all, including the tip. They kept the tip. We will give this place another try in 4 to 6 months to give them time to work out their issues. Hopefully someone will see this post and work on additional training.

    Springboard Coffee - coffee - Updated May 2026

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