I've been with this practice for years, long enough to watch it go precipitously downhill. Saddens me to write this (and I'm not looking forward to finding a new Ob/Gyn) but the dysfunction runs too deep.
I will overlook a poorly run office (and this one's bad - see other reviews) for a great doctor, but when the medical care drops off, I'm out. My doctor (without naming names, let's just say she's senior staff) was always a bit brusque and never very warm, but she seemed ultra-competent, and extremely present. But these days, she seems less interested in doctoring and increasingly focused on her role as menopause influencer and social media thought-leader. She is ham-handed, with a vocal and vested interest in specific treatment paths, regardless of the individual. I feel she's proselytizing rather than listening. For the last few years, she has come across as a perimenopause/menopause alarmist, with dire warnings that it will get worse, that it sucks, etc, portraying herself as some sort of iconoclast who's fighting the power and giving women the right to complain after years of faulty research that minimized their symptoms, etc, etc, blah, blah. Meanwhile, I can barely get five minutes with this person.
When I do get the chance to see her, she's harried, rushed, dismissive. Appointments are changed and canceled at the last minute, sometimes the day before. She's so busy, that I've occasionally had to see other doctors in the practice, who the original doctor inevitably bad-mouths when I return to her, complaining about their incompetence, saying she never would've handled things the way they did (one ordered an expensive diagnostic test that my original doctor said was unnecessary, while the other "has no idea what she's doing" in regard to meds -- she took me off of them before we could discern anything useful). So much for a) quality control among the doctors admitted to this practice, and b) decorum (feels icky when she demeans her colleagues, however incompetent they may be).
This doctor is/was smart and knowledgeable, and I believe that she really does want to help women weather their hormonal shifts. But I can no longer accept her hysterical (pun intended) approach to aging, or her zealous PR persona.
Bonus negative points for sloppy billing and unreliable med prescribing/refilling. read more