First time at this salon and definitely not my last. By far the best mani/pedi I've ever had. Took…read morethe time to make everything right. See Stephanie. She is amazing!

I hate to write this but at this point it's owed. I came here for years, was a member with a…read morerecurring monthly subscription and absolutely loved it & recommended to all my friends. Then new ownership came. The good techs left after being treated poorly & I cancelled my membership. Fast forward to a year later, they started billing me again. $50 a month for 3 months when I finally noticed. When I called and emailed they said they would resolve and refund. This never happened. After several weeks I got $50 back, and finally emailed them that I was going to have my mom go in and use the remaining $100 just to not have to deal with this any longer. They let her use $50. And said that's all there was. So they're still hanging on to $50 with no sign of a resolution. Not to mention, my mom said the atmosphere was completely unprofessional- with some techs just doing each other's nails and not servicing their customers. Such a shame to see what's happened to this place.

The best nail salon in franklin Tennessee. I have been in many nail salons, Nailvibe is the best of…read morethe best. Come see Mango

The location super easy to get to and plenty of parking. Max…read moredoes a great job - quality work, attention to detail, very professional. All the staff is friendly and create a wonderful atmosphere. Salon is clean and welcoming.

Service was good/ I had 2 nail technicians for my manicure and pedicure, was very prompt…read more Price -$65 for regular manicure pedicure. The salon was very clean. The only thing I wasn't too happy about was the nail polish started to chip off and it lasted 2 days.

I went back today because the builder gel was bubbled. Now all the builder gel moved and bubbled on…read morethe tip of my nail. Plus the nail tech was unhappy like I did something wrong. Bad service twice and did not even apologize.

I LOVE THIS PLACE! Listen, I don't know how the stars aligned for a dazzle dry mani without an…read moreappointment, but boy was I grateful! There isn't a lot of colors to choose from for the dazzle dry, but I do love this as a non-toxic option and it feels thick like gel, and lasts a long time if the nails are prepped the right way. 14 days, 17 days? maybe even longer... They guarantee theirs for 7 days at this salon. The ambiance is unreal. It's so cozy and inviting and smells good (it doesn't smell like toxic chemicals like most nail salons). It's quiet and soothing. I almost fell asleep lol. I have my fav girlie but gonna have to gatekeep so I still have availability to get in spur of the moment ha! Please forgive me! I love my manicures every single timeeee. Parking is pretty terrible, sadly no hacks for you about that.

Lovely pedicure. Would def go back! I had scheduled an appointment online. When I walked in, I put…read moremy phone number in the kiosk and it gave them my info and my booking details. Super straight forward and easy.

I've been a consistent customer here, but after today, I will not be returning…read more During my appointment, the client next to me was crying because her nails were burning. Instead of addressing the issue differently, my technician switched me mid-service with the exact technician who was causing the issue for the other client. So essentially, I was handed off to the person whose work had just made someone else cry in pain. From that point on, my nails burned the entire time they were being done -- and they are still burning two hours later. That is not normal, and it is not acceptable. To make matters worse, the color I received looks nothing like the sample I chose. It's completely different and does not flatter my skin tone at all. When I raised concerns, they apologized, charged me the full $60 anyway, and offered a $10 gift card. I left with painful nails, a color I didn't ask for, and the clear impression that my comfort and satisfaction did not matter. They have lost my business.

I went today because I saw the good reviews and $140 later I'm so disappointed. My nails are all…read moredifferent shapes and thickness. They're lumpy and uneven. There's fuzz in the polish. It also took over 2.5 hours for a mani pedi and I just am so unhappy with it. Normally, I would have said something but after being there for 2.5 hours I was ready to leave. My pedicure was good, that's why I'm giving it 2.5 stars

My massage was perfect, and the masseuse was gentle but firm and very attentive to details. I had a…read moredeep tissue massage and sometimes those can hurt a lil she was very communicative when something may hurt and asked if everything was good throughout. It may have been the best most relaxing massage I've had in over a year.

Mary is a wonderful masseuse! Her manner, her touch, her music choice, are all reasons that I keep…read morecoming back. The spa area itself is very warm and inviting and I recommend a moments peace to all my friends, coworkers, and family!

This place was okay. The space felt very crammed, and not very clean. The floors were dirty, there…read morewere stains on their furniture, and their equipment is old. I got dip nails and it was $63 not including a tip. I also found it weird that they do not show any pricing on their website. This was definitely not worth $63. A few of my nails do not look smooth or blended. They charge you for shaping your nails even if your nails are already that shape. The staff were very friendly, but this place was way too expensive for their quality of work and for the environment.

I have been coming here for 5 years and it just keeps getting worse. Today I had a pedicure. Tops…read moreout as the worst I've ever had. Technician Kenny Le was horrible. ROUGH, rude .... I couldn't even enjoy what I came for. I'm done with this place. It's been on a steady decline for a while now.

The name says it all--what a seriously charming place to get your nails done…read more My husband and I are visiting friends in Tennessee and wanted to treat ourselves to pedicures. (my hubby's first time!). We opted for the Volcano pedicure so we could get the paraffin wax and hot stone treatments. Heaven! Not only was the service exceptional but we felt very welcomed at check-in, the ladies providing our services were lovely, and they even have a full bar! I didn't partake but saw many people enjoying a glass of Prosecco while getting their nails done. Did I also mention this place is probably the most gorgeous salon I've ever been in? We have nothing like this in Hawaii. Highly recommend, will be back if ever in Tennessee again.

Yikes. I came in to get my dip removed as I'm taking a break due to unhealthy nail beds. I came in…read morewithout an appointment and was greeted with a friendly smile, but as soon as I said I didn't want another set, their whole demeanor changed. It was like I wasn't even a customer. I wasn't offered anything to drink, the manicure was rushed and poorly done and they charged me $37 for a removal....i feel ripped off. Their prices are out of control.

overall experience was nice but she did not do a good job on painting my nails.. as you can see in…read morethe photo it is on my skin. looks good from further away! I would have said something but didn't notice till I left and i was not driving back to Franklin. What a shame, the environment was really nice but won't be back.

My manicurist , Teresa, is fantastic. Very skilled and gentle and always does a wonderful job. I'm…read moreso glad she was recommended to me at my first appointment. I adore her. Very relaxing salon.

A friend recommended this spot after happening upon it. Beautiful decor…read more Friendly greetings upon walking in. Lots of colors and kinds of polishes to choose from. My biggest pet peeve is no pricing when there is that big of a selection. The chairs were nice, but only had one mode which was kinda like riding a bull. I got fun polish that was apparently a $30 add on. Great leg massage.

The people were very nice. The lady who did my pedicure was lovely but she left a lot of calluses…read moreon my feet-which are very classy in general because I wear flip-flops every day-because of all the lotion I didn't notice until I got home! So nice but not thorough! I usually go to Frenchies and I should have this time. Sorry Viva