Top notch (top shelf) choice of guitars, not another "Made in China" showroom with 100's of crappy…read moreguitars... This is where you need to go to shop for the high end stuff.. As a business they are VERY honest.. I made them an offer on a $15999MSRP PRS Private Stock guitar... of course the offer was above their threshold and they accepted. Later the next day, the same guitar (which I was also tracking on Reverb) was sent to me on Reveb (an automated feature they do when you're watching a guitar sometimes)... for $12799... I was of course a bit upset that I didn't offer them that amount instead.. a $1200 difference. Well, instead of being dicks about it, they said "no problem, since Reverb send the offer, we'll match it" and they refunded $1200 on the purchase. They then packaged it perfectly and set it Priority overnight Fedex to me. That is FIRST CLASS service.

The tech did some decent work but boy was he awful awful with deadlines and phone calls. He wired…read morethe guitar wrong the first time and didn't double check, then, he said it would be done within 10 days. Took like 3 weeks, forgot to call back and when we would call, he would say "oh was about to you call you" . Don't pizz on my back and tell me it's raining . They greet you well . I would take your repair work to SIS in Arcadia instead for the $$$ . Nice on the phone tho

Vez Guitar changed everything! They worked on all my electric guitars but, after I got back my old…read moreWashburn acoustic I bought in 1990 that Vez worked on, my acoustic is the guitar I can't put down. My cheapest guitar is the instrument that most inspired me to play. This place is FN magic!!!!!!

Great knowledgeable and professional staff and prompt excellent service. They took of good care of…read moremy guitar.

Walked into Guitar Center Pasadena with my brother, our unleashed service animal, and a budget that…read moreclearly needed adult supervision. Things got off to a rocky start when there was some confusion about the dog, but Evan checked with his manager, got it sorted, and we all survived the great leash controversy of 2026. From there, Evan was awesome. Super cool, patient, and actually knew DJ gear because he DJs himself -- which is always better than someone confidently explaining equipment they've only met that morning. By the end, we were joking with him: "You really did everything you could to not sell to us... and somehow we still bought anyway." Funny start, great ending, and Evan helped us leave with a new DJ setup and speakers. Guitar Center almost fumbled the bag, but Evan recovered the sale like a pro. Shoutout Evan.

I get that they're understaffed and busy, but you have to try hard to be as unhelpful as they are…read more One gentleman kept rolling his eyes when I approached to ask a question. I made a purchase of a couple strings and an accessory that required me to take out my inhole sound pickup, so I asked if I could borrow a screwdriver (to literally turn the screws to the left a grand total of two times). He tells me "sorry, we don't usually loan tools out for use," which is totally understandable! So I ask if he can then just help me out and turn the screws himself if I'm not allowed to touch the screwdriver -- he audibly groans and looks at me, then finally turns, practically dragging his feet as he grabs the screwdriver to help me out. I was starting to be pretty stunned by this point. Then, when I was about to leave and putting my purchases in my gig bag outside pocket, the other guitar technician, Mike, starts staring daggers at me across the floor, then tells me to show my receipt to the guy at the door-- he thought I was stealing. After I'd been walking around the store for 2 hours and making multiple purchases. My jaw literally dropped. I don't know what's going on at this store, or if they treat every customer this way, or just me. I would speculate that because I dress quite basically (like a skateboarder, roughed up clothes, maybe?) they assumed I had no money/was poor to justify how they decided to interact with me. No matter who I am or what I might look like, staff should treat EVERY customer the same. I was considering buying a guitar from this store, the Yamaha AC1R specifically that they have in the acoustic guitar room, but now I don't ever want to come back.

Amazing teacher. We have been learning from Vince for the last 4 yrs. Great style and we have 10…read moresongs under our belt!

I have taken guitar lessons with Vince for two years now. He is always patient and finds ways to…read moremake lessons interesting. He does the best he can to bring out the guitarist in you and guide you when you have trouble understanding how to play a certain song. The helpfulness and personality of Vince make it a great guitar lesson experience!

had a frustrating experience with Guitar Center that came down to a lack of transparency and clear…read morecommunication. I sold my LTD ST-213 guitar to them for $250, assuming that was a fair reflection of its market value based on how it was presented to me at the time. However, shortly after, I saw the same guitar listed for $458. While I understand that businesses need to make a profit, this kind of markup--without any clear explanation upfront--feels misleading. At no point during the transaction did anyone clearly explain how their pricing works, what margin they typically apply, or what my guitar might realistically sell for on the used market. Had I been given that information, I would have made a more informed decision or at least understood the trade-off between convenience and payout. The issue here isn't just the resale price--it's the lack of full disclosure. Customers deserve transparency when they're selling valuable gear, especially when there's such a significant gap between the buy price and resale price. Overall, the experience left me feeling like I wasn't given the full picture. I would strongly recommend that anyone selling gear here do their own research beforehand and ask very specific questions about resale value and pricing structure before agreeing to a deal.

This company is extremely friendly and attentive only when you are about to spend money. The moment…read morethe sale is complete and you need warranty support or a return, the entire attitude changes. When buying, everything moves fast. They are responsive, helpful, and eager to assist. But when an issue comes up and you try to use the warranty or request a return, you are suddenly treated like an inconvenience. There is no real effort to listen or help resolve the situation. Instead, the response becomes dismissive "call the number" and essentially don't bother us. For a business that sells professional equipment, this is unacceptable. Warranty support is not optional customer service it is part of the product people are paying for. If a company cannot stand behind what they sell, then customers should know that before they buy. What makes this worse is the clear contrast in treatment. When they want your money, they are quick, friendly, and attentive. When you need help after the sale, the professionalism disappears completely. It leaves the impression that the goal is simply to close the sale and move on, not to actually support the customers who invested their money in their equipment. Anyone considering purchasing here should think carefully, especially if you expect real support after the sale. If you never need warranty service, you might not notice the problem. But if something goes wrong, be prepared for a very different experience than the one you received when they were trying to sell to you. This has been one of the most frustrating customer service experiences I've had with a professional equipment supplier. I will not be doing business with this company again, and I would strongly caution others before trusting them with your money.

This school has a really cool lobby area that doubles as a music store. They have a great selection…read moreof guitars, basses, drumsets, and accessories. The owner/teacher is a professional musician who is committed to his students, local community, and creating a great learning environment for all levels of skill.

Ernesto is a beloved music teacher and performer. We have enjoyed our experience so far taking…read morelessons with him! World of Music is a music shop in downtown Alhambra which sells high quality instruments and also has 2 large practice rooms for private and group music lessons. Whether you're a beginner or experienced musician, there is something here for everyone who loves music. Adult and child music lessons are available. The cost is reasonable. Free parking is available on Main Street. There is a small lot to the side but must of the spots are reserved for the restaurant in the plaza.

I do not recommend this business for its expertise or its business practices. I requested a viola…read morerental per instructions from my son's school. The instrument we were given was determined by the music program's director and assistant to be, instead, a violin. I obtained a third opinion at Encore Music, and was informed by the teacher there as well that the instrument we had been given is (i.e., was strung as) a violin. I brought it back today for a refund of pro-rated rental fee (from what I had paid upfront). Note that I asked the assistant at the store to identify the instrument for me before telling him the problem; he identified it as a violin. When I explained the reason for the return, he then said that it is a viola, and brought it to the proprietor, who insisted that it was a viola all along. I insisted on the return, but they did not refund me the tax I pre-paid, and also charged me for a full 3 months' payment instead of the 2.5 months it has been. Overall, this has been a frustrating waste of time and money. There are many other options for instrument rentals in the area and I recommend you use a different one.

They fixed my sons trombone it had been getting stuck for a long time but now it works greatread more