Life saving service. My housekeeper knocked my guitar over and broke the neck. I was devastated…read more Marzz was able to repair it and save my guitar? Would highly recommend!

Found I had an older guitar in my basement. It needed some work, so I looked here for a highly…read morerated Guitar guy, and found Marcelo, here at Marzz Guitarzz. What a great find! When I showed him my guitar, we got into immediate communication and arrived quickly at my options. He also pointed out several features of the guitar I hadn't noticed. Got it back in a few days, beautifully restored and begging to be played. Very please with his craft and happy I found him.

Wild West Guitars provide an eclectic selection of guitars, professional customer care, expert…read moreknowledge and advice, all under one hood. Leroy exemplifies true customer care and Max is a set up guru.

just realized the guitar I took to have a setup done by these guys....dead frets all over 15-18…read morefrom e to e string LOL. Ipaid for a setup...no mention of bad notes. Ive been out of the country for 3 momths. the guitar has been in a case and Itake it out ready to play and poor playing below the 15 on the SG. these guys really dont pay attention to detail esp when youre paying $2-300

Vez Guitar changed everything! They worked on all my electric guitars but, after I got back my old…read moreWashburn acoustic I bought in 1990 that Vez worked on, my acoustic is the guitar I can't put down. My cheapest guitar is the instrument that most inspired me to play. This place is FN magic!!!!!!

Best place in LA! Best prices and very helpful guys and always in a great mood. Eli and Aries are…read moreawesome and are always happy to help and give suggestions. No more guitar center or any other spot only VEZ GUITAR ACADEMY. Thanks guys !!

Walked into Guitar Center Pasadena with my brother, our unleashed service animal, and a budget that…read moreclearly needed adult supervision. Things got off to a rocky start when there was some confusion about the dog, but Evan checked with his manager, got it sorted, and we all survived the great leash controversy of 2026. From there, Evan was awesome. Super cool, patient, and actually knew DJ gear because he DJs himself -- which is always better than someone confidently explaining equipment they've only met that morning. By the end, we were joking with him: "You really did everything you could to not sell to us... and somehow we still bought anyway." Funny start, great ending, and Evan helped us leave with a new DJ setup and speakers. Guitar Center almost fumbled the bag, but Evan recovered the sale like a pro. Shoutout Evan.

I get that they're understaffed and busy, but you have to try hard to be as unhelpful as they are…read more One gentleman kept rolling his eyes when I approached to ask a question. I made a purchase of a couple strings and an accessory that required me to take out my inhole sound pickup, so I asked if I could borrow a screwdriver (to literally turn the screws to the left a grand total of two times). He tells me "sorry, we don't usually loan tools out for use," which is totally understandable! So I ask if he can then just help me out and turn the screws himself if I'm not allowed to touch the screwdriver -- he audibly groans and looks at me, then finally turns, practically dragging his feet as he grabs the screwdriver to help me out. I was starting to be pretty stunned by this point. Then, when I was about to leave and putting my purchases in my gig bag outside pocket, the other guitar technician, Mike, starts staring daggers at me across the floor, then tells me to show my receipt to the guy at the door-- he thought I was stealing. After I'd been walking around the store for 2 hours and making multiple purchases. My jaw literally dropped. I don't know what's going on at this store, or if they treat every customer this way, or just me. I would speculate that because I dress quite basically (like a skateboarder, roughed up clothes, maybe?) they assumed I had no money/was poor to justify how they decided to interact with me. No matter who I am or what I might look like, staff should treat EVERY customer the same. I was considering buying a guitar from this store, the Yamaha AC1R specifically that they have in the acoustic guitar room, but now I don't ever want to come back.

Amazing teacher. We have been learning from Vince for the last 4 yrs. Great style and we have 10…read moresongs under our belt!

I have taken guitar lessons with Vince for two years now. He is always patient and finds ways to…read moremake lessons interesting. He does the best he can to bring out the guitarist in you and guide you when you have trouble understanding how to play a certain song. The helpfulness and personality of Vince make it a great guitar lesson experience!

Ernest helped me out with a small problem that I had with my amp. The input jack fell off and I…read moredidn't know how to repair it. Ernest easily repaired it and gave me advice to be careful when using the amp. Ur the man Ernest!!

had a frustrating experience with Guitar Center that came down to a lack of transparency and clear…read morecommunication. I sold my LTD ST-213 guitar to them for $250, assuming that was a fair reflection of its market value based on how it was presented to me at the time. However, shortly after, I saw the same guitar listed for $458. While I understand that businesses need to make a profit, this kind of markup--without any clear explanation upfront--feels misleading. At no point during the transaction did anyone clearly explain how their pricing works, what margin they typically apply, or what my guitar might realistically sell for on the used market. Had I been given that information, I would have made a more informed decision or at least understood the trade-off between convenience and payout. The issue here isn't just the resale price--it's the lack of full disclosure. Customers deserve transparency when they're selling valuable gear, especially when there's such a significant gap between the buy price and resale price. Overall, the experience left me feeling like I wasn't given the full picture. I would strongly recommend that anyone selling gear here do their own research beforehand and ask very specific questions about resale value and pricing structure before agreeing to a deal.

I've loved playing drums in one of Ernesto Molina's rock band classes at World of Music! (Mom's…read moreBand!) Ernesto has a real gift for bringing musicians together and making the experience both fun and rewarding. He's patient, encouraging, and knows how to challenge us without taking the joy out of playing. I also took private lessons from World of Music with Joe Tavarez. He was also fantastic and my drumming really improved. As a drummer, I especially appreciate the emphasis on listening to each other and playing as a band--not just getting through our individual parts. There's nothing better than feeling a song come together, and Ernesto makes the work of getting there enjoyable. He takes the music seriously while creating an atmosphere where everyone can learn, make mistakes, and have a great time. I'm always excited to get behind the kit. Highly recommend!

I participated in band classes with owner Ernesto Molina for over a year. Ernesto can be a very…read morefriendly guy and has tremendous patience with amateur students. The problem is that Ernesto does not understand how to treat his students with respect and professionalism and operate a successful business. Though I had no signed agreement, Ernesto made up unfair rules, such as me supposedly paying for classes I never attended and paying some "semester" fee twice a year that I never agreed to. In late July of 2026, I informed him that my children and I would be traveling the month of August, and I needed to pause. He agreed. But then in early September, he billed me for the entire month of classes I wasn't even in the country for- and refused to remove them from my invoice even when I reminded him about it. In other words, he went back on our agreement and then threatened to drop me from future classes unless I paid. He literally sent me nasty emails ("get out of my life!") and chose to lose multiple students in our band rather than stick to our agreement and recall that the customer is always right. Again, I had no signed agreement and would never do business under such unfair terms. If you want to deal with this level of unprofessionalism and hostility, then this is your place for music classes! If you want to deal with a more competent and professional team that respects its students and works with them to ensure that they are happy and continue taking classes, then there are many other options around, including School of Rock - which, unlike World of Music, allows you to make up classes you can't attend. Sadly, I cannot recommend this business and have seen almost every member of our band stop coming over the past few months. I don't know how much longer this place will be in business. Meanwhile, former members of our band will continue to meet elsewhere and accomplish the same learning of songs under friendlier conditions. You have been warned.

This is probably my favorite music place in town. I had my first piano for a few weeks now and love…read moreboth the service and the instrument. Delivery and tuning included in the price of the piano. The price I got from Spring Music was very comfortable to me. This owner was extremely patient with me when I needed more guidance with all kinds of pianos. Unbelievable there are still one to one piano lesson, guitar lesson and others with a reasonable price.

From the owner: 优质各式钢琴，一对一高效音乐授课. High quality pianos with comfortable…read moreprices. One to one music tutoring.

A friend recommended Arcadia Music and I'm so glad she did…read more I literally paying half of what I was at a different store for renting an instrument. The gentleman who helped us, (who I assume is the owner) took the time to properly measure my daughter for the correct size intrument as well as went over proper care. I recently renewed the instrument rental and it was so quick and easy. My daughter was even remeasured to make sure she has the correct size instrument. I was also told that if she happens to have a growth spurt, we can come back and change the size of the instrument at no additional charge. Payment is through Venmo or Zelle.

As the owner of a music studio, I'm very careful about where I refer my students when they need to…read morepurchase or upgrade an instrument. We've had a great business relationship with this string instrument shop, and our experience has always been excellent. The owner was a professional violinist with a symphony orchestra before retiring and opening his shop, so he truly knows violins and string instruments inside and out. He is very knowledgeable, honest, and always gives professional advice based on what is best for the student rather than simply trying to make a sale. We have referred many students and families to his shop, and they have always been very happy with both the instruments and the service they received. It's wonderful to have someone we can trust and confidently recommend to our students. Highly recommended!

Came here to buy a black folder for choral music after being referred by the Pasadena Conservatory…read more I called in advance to ask if they had any in stock and staff were prompt and professional in picking up to answer my request. Good variety of inventory from what I could see. Found out later my mom buys all her violin + piano sheet music here. It's tucked inside a strip mall off an out-of -the-way portion of Foothill. Would have loved to have seen this store in Old Town, but the current location is very convenient for quick in-and-out errands - and a short distance from the Conservatory. If I need to use something for music practice, I hate to buy online without knowing if it will work for me or not. Brick and mortar music stores like this are essential, and I'm glad Bertrands is so close by!

Very friendly and quick service. As soon as I stepped in to fix my daughter rented instrument, I…read moregot warm welcoming atmosphere and got the job done quickly Thank you all especially Gerard and Iris