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    Steinway Piano Gallery - Pasadena

    3.9 (12 reviews)
    Closed 10:00 am - 6:00 pm

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    Mr Z.

    New Steinway gallery in Pasadena. Friendly & knowledgeable staff.

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    Photo of Jamie S.
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    5 months ago

    Helpful 0
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    2 years ago

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    Alexis L.

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    Photo of Kelly M.
    1123
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    1459

    5 years ago

    Helpful 6
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    Photo of Dan D.
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    4 years ago

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    Alexis L.

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    12 years ago

    Helpful 4
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    Photo of Mr Z.
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    14 years ago

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    9 years ago

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    11 years ago

    The pianos are the best but three promises of delivery times were broken twice. Mixed reviews here.

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    Photo of D G.
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    12 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    Ask the Community - Steinway Piano Gallery - Pasadena

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    Hollywood Piano

    Hollywood Piano

    (56 reviews)

    I always get a pamphlet in my mail for Hollywood Piano, that is also affiliated with Pasadena…read moreSymphony & Pops. I love and play the piano SO much and wanted to give this place a try and see what they had in store for me. I walked in on Friday, March 27th and was greeted by 2 of their employees that were nice, kind and helpful. They wanted to know what was it that I needed? I just wanted to see what my options were. With that being said, I started to play on few of their pianos, but didn't really get to the point of purchase. They have a variety of pianos: to rent, sell, they also come to your house or wherever that you have the instrument and will tune it for you for a reasonable cost. Also have movers to help you move your piano. This visit was mainly to check out and see what they had. Since I live in an apartment, our landlord doesn't allow us to have any musical instruments in the building. What a BUMMER!! They do financing and will work out a plan with you and negotiate a price for you. If and when I ever move into a house, I will definitely keep this place in mind. They've been established since 1928. By appointment only and the sale was going on March 27-29. Hours of operation is 10AM to 6PM. Don't know much about their parking situation, because I parked outside on the street.

    I was waiting for few months before writing this review. The reason is that my piano and PianoDisc…read moreinstallation had some issues. I was waiting to see how Gus deals with it and whether he would be as committed to support me as he was to close the deal and sell the piano. There is another issue here that made things more complicate - I leave in San Jose, while Hollywood Piano is in LA. Well... I have only good things to say about Hollywood piano: (1) No pressure sell, (2) Fair price, (3) 5-stars service, (4) Large selection of brands When the piano was delivered, the Hollywood Piano technician flew-into San Jose to make sure all is good and I'm a happy customer. This is a VIP service you get only when you buy a Steinway piano, I received it with a Ritmuller piano from Hollywood Piano. Later after few issues came up. Gus himself drove from LA to San Jose to help. Then when issues continued with the PianoDisc system, Gus paid a PianoDisc factory person to come twice and clear all issues (that were PianoDisc related, nothing to do with Hollywood Piano). Pianos and PianoDisc systems are very complex, issues may happen. It is a question of how the dealer handles it. Does the dealer stand behind the customer and doesn't give up before everything is fixed. This is exactly what Gus was doing. He didn't give up. A token of thanks also goes to Andriy who responded promply to all my questions during the pre-sell and exploration phase. Bottom line, I strongly recommend on Hollywood Piano, no wonder they have the largest showroom, the most demanding customers (the Hollywood studios) and they are so many years in the business. Thank you Gus, Andriy and the entire team.

    Steinway Piano Gallery - Pasadena - pianostores - Updated May 2026

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