Overcharge me I want my fucking money back goddamnit this place is so unprofessional ridiculousread more

This center is very unorganized, disjointed and not always client friendly. It feels like the…read moreright hand doesn't talk to the left hand. One person schedules, confirms everything is good, days before your appointment you find out ops there's more insurance processing needed. We will call you to reschedule. Weeks later you check in and find out, we're still waiting on your doctor's office. You then help bridge that gap. Then weeks later you find out, we're still waiting on your insurance company. It's taken months to schedule an appointment. Then you're told several times to show up an hour early for contrast, only to get there and you find out you didn't need to be there an hour early but we can't take you early because the tech came in late. Everyone's time is valuable, limited and should not be taken for granted. Then after waiting in the office for the full hour I learn, sorry we can't do your scan our machines aren't equipped! What an awful client experience!!!!! Beautiful new office but the administration & processes needs some serious updating and coaching. This experience has been the worst!!!!

They were great. They didn't take long to schedule my appointment, they let me come in on a…read moreSaturday, sent me notifications that they had appointments available sooner than what I had scheduled if I wanted to get in quicker. The MRI technologist was amazing, very helpful and he did a great job of making sure I was comfortable and not scared. He also took extra care to make double sure that my ear plugs were in good before we started the mri because it gets so loud in there. They gave me a cd with the copy of the images on it before I left and the report was finished and sent to my email a day earlier than expected. They did a phenomenal job from start to finish!

They rarely answer the phone. I scheduled my MRI weeks in…read moreadvance and still had to wait 50 minutes after checking in before they called me back for the MRI. The tech in the back was good.

I arrived 30 minutes early to my appointment. They have forms online to fill out ahead which is…read moreconvenient so I didn't have to deal with any paperwork once I got there. I decided to pay cash since they charge a 3% credit card fee and out of pocket is several hundred dollars. The first thing I noticed when I walked up is how small their waiting area is, there were 11 seats and only one was open. I figured that meant a long wait time. I was pleasantly surprised when I was called in 15 minutes later. I changed into the hospital gown and shortly after they came to get me for the MRI. I was in and out in less than an hour. The facility as a whole was clean and the personnel were all nice.

I should have read the reviews before coming here. Made an…read moreappointment for an MRI that was cancelled without anyone notifying me because my insurance rejected it. However was quoted $400+ after insurance anyway so when I rescheduled I asked what it would cost to just self-pay. I've been in pain for two months and couldn't wait. Now self-paying for an MRI and after the person scheduling me on the phone asked me for my insurance 3 times and I reminded her 3 times I was self-paying, she quoted me 3 times the cost of the MRI at $265. Show up for my appointment and was charged $390. Receptionist has no idea where the quoted number came from.. naturally . Avoid at all costs. Seems like a scam that self pay would cost less than what they quoted me with insurance.. then show up and it's the same price as with insurance ??

Great staff of employees. They were kind and professional. Easy to schedule MRI and receive results.read more

This place is awsome. They went above and beyond to help us get our MRI done. Even when we…read morethought we may have to pay out of pocket they were the best. Thank you!!

I stood in line with a very painful back as I absorbed the conversation of the reception staff,…read more swap their " Weekend Adventures" , before thristing a clipboard if forms at me. The technician who performed The pet scan was no more into what he was doing! He too was busy " catching up" on his phone. He literally said no more than 10 words. He never asked if I had fasted, wearing jewelry etc. Good morning I got a paperof instructions off the Internet. No have a good day, you old bat.... etc. Now because of incompetence in the Drs. Office. (Also Millenium) the date appointment card??? they didn't enter it in their system so now I have to wait until the three weeks to get my results from a pet scan as imaging won't release the report. Only aCD which does me no good. Danielle's attitude was nope, nope and nope. I have a right to the report, for which Millennium was paid for. Dirty office. Never again. Millenium, across the board has declined greatly.

I was referred to this clinic to undergo prostate radiation treatment. From my initial contact with…read moreCecilia to the consult with Dr. Umang Patel, everything was smooth as silk. I can't say enough good things about the entire staff ! Specifically, the ladies that administered the radiation treatments; Lorna, Sarah and Hailey. These ladies were very kind and sweet. They always made me feel at ease and comfortable during the treatments. I would highly recommend this clinic for your treatment.

Although I am claustrophobic I got through it well. I can say front desk was friendly yet lady that…read moretook care me once inside was very kind.

It was a long drive to get there but the open MRI helped so much and everyone was so nice.read more

My wife recently received the news that she has a mole that is positive for malignant melanoma…read more She saw a very good doctor at the building next to this one who said a PET scan was important so she could see if the cancer had spread to anywhere else. She said to try to get one ASAP. The imaging center phone support was great, the lady did everything she could to get my wife an appointment. And she ended up getting her in today, which is a Saturday when most of the offices there are closed. The lady who took my wife back to the PET scan room was great and very reassuring. She had to give my wife an injection of a low dose radioactive tracer that the scan will look for, it can accumulate where there is a lot of cellular activity. The test took about 90 minutes, 45 just waiting for the tracer to circulate her body and then 45 for the scan. We should know more in a week when the doctor sees the scan results, this is no fun to go through but MH imagine made it as effortless as possible. Thank you.

I had an extremely frustrating and disappointing experience with Memorial Hermann The Woodlands…read moreMedical Center Outpatient Imaging. After going through the proper channels, obtaining insurance preauthorization and scheduling my calcium score CT, I arrived for my appointment expecting a straightforward process. Instead, I was turned away at the time of service due to an "order code issue." What makes this situation unacceptable is that both my insurance provider and Memorial Hermann had already approved the test. At no point prior to my appointment did anyone contact me to notify me of a problem with the order code. This represents a clear breakdown in communication and coordination between departments. As a patient, I took time out of my day, traveled to the facility, and prepared for the test, only to be told upon arrival that it could not be completed. This not only wasted my time but also caused an unnecessary delay in my care. Diagnostic testing like this is time-sensitive, and failures like this directly impact patient outcomes and continuity of care. It is deeply concerning that an organization of this size allows patients to fall through the cracks in such a preventable way. If there was an issue with the order code, it should have been identified and resolved well before my appointment, or at the very least, I should have been notified in advance. Patients should not bear the burden of internal system failures. This experience reflects poorly on operational efficiency, patient communication, and overall quality of care. I expected far better coordination and professionalism.

Convenient clean walk in facility. Good care provider. Thet accept insurance. I have been there…read moreseveral times.

Very quick to be seen, and very friendly staff. Sean took care of me and the shots he gave me made…read morethe excruciating pain vanish instantly.

Wasted my time on my only day off that week,Very bad experience!! They will go ahead get your…read moremedical insurance information then schedule you for a specific day without verifying if your insurance will cover it and by the time you're on the clinic they will let you that it isn't covered then they what you to call your insurance company to find out.Never even gave me at least clinics that might help me out.Will definitely will not recommend to my friends,coworkers and specially to relatives!

Stay away! They will change your appointment time without your consent. They also show up late,…read moredon't run on schedule and do not keep the PT informed. I wasted several hours Saturday morning and ended up not even getting my scans done. Horrible imaging center, go else where.